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Bel Air Collection Resort & Spa Vallarta

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Bel Air Collection Resort & Spa Vallarta
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1,938 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Resort & Spa Vallarta
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Showing 664: English reviews
West Kelowna, Canada
Reviewed 26 February 2015

My wife and I have just returned to West Kelowna, BC, from five enjoyable weeks at the Belair Resort and Spa right on the beach of Banderas Bay, Nuevo Vallarta. The grounds are well manicured, lush, tropical and extremely well maintained. One of the nicest features of this resort is the infinity pool which overlooks the beach and ocean. One...

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Helpful?
1Thank Dave S
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Mr.Dave, It was a pleasure to have met you and your wife and I hope that you had an excellent return home. On behalf of all our staff and the persons mentioned in your comment appreciate and send you a warm greeting. I am glad that you have enjoyed our resort, areas and spa as infinity pool and restaurant...

Burlington, Canada
Reviewed 20 February 2015

We stayed at the Bel Air as part of an All Inclusive deal. Our first impression was very good as we checked in early at around 12:30pm. They couldn't give us a room but they were nice enough to allow us to use the All Inclusive services already. The service at the front desk was very good. We were advised...

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Helpful?
1Thank Travel G
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: I hope that you had a pleasant return home and I am happy because you have shown to the world a video of one of our great rooms with the excellent views that shows a standard double with view to our gardens , however it will be a pleasure for me to give you a next level upgrade...

St. Albert, Canada
Reviewed 17 February 2015

At first I wasn't sure what to put in this review. Then my wife reminded me that overall its a great resort, one that we would book again. It was just a lot of little things that bugged me and I guess thats why its a 3 1/2 star. At check in they could only give us 1 key card....

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Helpful?
1Thank Ken D
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Ken: First of all thank you for your commenst and suggestions. Please send your wife a cordially greeting and I appreciate the both of you that you were part of our 2015 history. An important part of our activities is to alway maintain in excellent conditions our resort as such being common areas , gardens, ponds, infinity pool, restaurants...

Lethbridge, AB
Reviewed 15 February 2015

Stayed in a one bedroom with a kitchen, which was a great accomodation. This is a beautiful, smaller resort that is well maintained and staffed with the most helpful and friendliest folks you would ever want to meet. Thanks to all of Carlos' staff, Trinidad, Pancho, Agustin, Hector, Carolina and Vincent for everything you did for us to ensure we...

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Helpful?
Thank jeffreycove
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Jeffrey: Your comments are great to hear and important so that we continue to work more and more. Truely this place is a Gem like other more places that you can find within Rivera Nayarit area, mentioning the great particular of excellent staff, that by the way sends you greetings like Carolina; Trini, Pancho, Hector and of course all...

Abbotsford, Canada
Reviewed 14 February 2015

Cannot say enough about this gem just a 45 minute bus ride from PV. Small enough to be personal, but has everything. Heated infinity pool, pool bar, nautical bar has 2 for 1 times, Karaoke, cards, dance lessons, movie nights, etc. Spa and gym on site, beautiful grounds, 3 restaurants, etc. Probably the best thing about Belair is the staff,...

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Helpful?
Thank Alfred S
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Alfred: I hope that you had a reagt return back home and I appreciate your comments from my heart because in reality we do work have the a pleasant comment in return. your comment expresses more then a million words and I am glad that your vacations have been unforgetable ones. On behalf on me and of the excellent...

Boulder, Colorado
Reviewed 13 February 2015

We have stayed at this property numerous times when it was the Playa del Sol. This was our first trip back after it changed ownership. It is still a great place to stay. We had a few VERY MINOR issues with the 2 bedroom condo (like no coffee maker in the unit), but all issues were resolved immediately and we...

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Helpful?
1Thank Mleffler1787
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: It was a great pleasure having to met and I appreciate your comments which make us to work harder each day. The service, areas and our food is something that as you mention we are know for. I am glad that your vacations were unforgetable and that your friends left with a good memory. Please be kind enough...

Reviewed 12 February 2015

My stay at Bel Air Resort has been fabulous. All of the people great you by name with a terrific smile. Always asking if everything is OK. Elizabeth, Carolina and Trinidad are the best. the hotel looks beautiful now (Great Job)

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Thank Rich D
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Rich: Your comments are very apprecaited and of great sastifaction. On behlaf of Carolina, Elizabeth, and Trini they send you a cordial regards and hope to see you soon in this your home. Lastly I would like to comment that the difference that we have virsus other hotels is that we love what we do and from your comments...

El Dorado Hills, California
Reviewed 10 February 2015

Hello. I have been an owner here since it was Playa Del Sol Grand and love the resort and location. However, I stayed there in January and was disappointed on the maintenance of the resort and the quality of food. I own two weeks and have been trying to call the owner number for almost 6 weeks now and it...

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Helpful?
4Thank Kimberly H
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Ms. Kimberly: I hope you are well with your Family and thank you for taking your time to express your comments; Regarding the maintenance we are working so hard and we are doing many changes and improvments since the past september 2014 and now all of our guest and members there entire comments are positive, and at your return...

Berlin, New Jersey
Reviewed 10 February 2015

We spent the entire month of January 2015 at this resort. We enjoyed that it was a small resort where you get to know the employees and other guests. It is not a mega resort with nightly shows, but is more like a home away from home. The grounds are lovely and are kept extremely clean. The floors and all...

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Helpful?
3Thank Bonnie Z
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Bonnie: Your comments and suggestions are huge and we will work constantly on what you comment. To us the month that you were here was pleasant because we met nice persons as you are and you mention our areas are very clean renovated and our infinity pool with a great view of the ocean and heated, our resort is...

Saint Paul, Minnesota
Reviewed 10 February 2015

We just returned from our wonderful stay in Nuevo Vallarta at the Belair. The staff was wonderful and the individuals at the front desk were so helpful when we were trying to get information from the Internet. The activity personnel was great and made us feel very welcome especially the water volleyball. Martin, Alex and Jessica are the best!! The...

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Helpful?
Thank Blondie299
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: I hope that your return home was pleasant and appreciate your comments and suggestions. Surely we have different room types and each one of them spacious and I agree with you that our mattress are like clouds. The changes that are taking place are slow but for sure happening and at your return I assure you that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room
Official Description (provided by the hotel)
"Bel Air Vallarta the perfect hotel for a family vacation" Family vacations are made to be on the Riviera Nayarit. Enjoy the beauty of the traditional Puerto Vallarta, the beautiful and colorful Bucerias, or maybe the exclusive Nuevo Vallarta where you will find everything you were looking for and more. Can you imagine spending a day at the spa pampering yourself at one of the best hotels in Nuevo Vallarta? Imagine your kids having a blast at our Kids Club, everything is possible here. A destination like this provides much as you can imagine, activities on land, sea and even air is what awaits you. Stay with with your family and enjoy the best time of your lives together and create your own #BelAirMoment. Bel Air Vallarta offers 215 spacious and luxurious rooms where you can enjoy a deserved rest after those long days at the beach, pool or enjoying the gastronomic offer that we have for you along with all the entertainment options that this resort has. In addition to luxury hotel rooms in Nuevo Vallarta Bel Air Vallarta offers luxury amenities that will make your stay a unique and memorable vacation, the "Bel Air Delights" those great little details that will give your holiday a touch of sophistication and also will make you feel at home. Welcome Cool Amenitie Welcome cocktail Early Bird Breakfast View all Bel Air Delights In Bel Air we know that your holiday should be something memorable that's why we have created a series of experiences that will fulfill all your dreams and needs to make your vacation something you cannot forget. Personalized vacation experiences with a touch of luxury and sophistication, the "Bel Air Experiences". All Gourmet Experience All Romance Experience All Spa Experience ... more   less 

Additional Information about Bel Air Collection Resort & Spa Vallarta

Address: Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: RM398 - RM1,281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Vallarta 3.5*
Number of rooms: 215
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Also Known As:
Bel Air Collection Resort And Spa Vallarta
Bel Air Collection Resort & Spa Vallarta Hotel Nuevo Vallarta
Playa Del Sol Grand Hotel
Playa Del Sol Grand Puerto Vallarta
Playa Del Sol Grand Resort
Hotel Style:
#6 Business Hotel in Nuevo Vallarta
#13 Family Hotel in Nuevo Vallarta
#14 Top resorts Hotel in Nuevo Vallarta
#14 Spa Hotel in Nuevo Vallarta
#19 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Resort & Spa Vallarta staff and other travellers.
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over a year ago
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Questions? Get answers from Bel Air Collection Resort & Spa Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean view.”
 of 5 bubbles Marge5358, 21 Feb 2017 | Read review
“Top floor looking at the ocean. Where there is no construction”
 of 5 bubbles crystal381, 12 Feb 2017 | Read review
“Good luck...they don't even give you the room class you pay for...have to get a refund from the travel agency....so annoying!”
 of 5 bubbles , 7 Feb 2017 | Read review
“There is not one”
 of 5 bubbles 715kim, 6 Feb 2017 | Read review
“Ask for the rooms above the beach.”
 of 5 bubbles rodneyc825, 14 Jan 2017 | Read review
5 of 5