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The Grand Mayan Nuevo Vallarta

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2,950 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Nuevo Vallarta
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Showing 2,366: English reviews
San Antonio, Texas
Reviewed 25 June 2015

This resort has everything down to a science. Employees are willing to help you with everything that you need. They are eager to make the visitor happy with their stay. My kids had a blast at the pools, the lazy river, wave pool and of course the water slide. Family friendly, but need to work on the transportation. The trolly...

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Helpful?
4Thank claudiag685
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear claudiag685 : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed our pools and the facilities. Our goal is to make...

Boise, Idaho
Reviewed 25 June 2015 via mobile

As some other reviews stated when you first check in they send you over to another desk to have a person put your wristband on at that point they try to get you to go to their sales presentation and say it only takes an hour or so. I would never go to one of those again (I've been at...

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10Thank Aaron W
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Aaron W : We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation. We truly appreciate your preference and look forward to serving you again in the...

Enumclaw
Reviewed 22 June 2015

The perfect resort to kick back and relax! Very family friendly with many activities for the kiddos. The Kids Club is really great and affordable. The wave pool, lazy river and several pools will add to your reason to NOT leave! The rooms vary but you will find the one that works for you, studio to 2 bedroom!

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Helpful?
3Thank Montgomery-Patterson
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Montgomery-Patterson : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. It is pleasing to learn that you enjoyed the kids club, the lazy river and our pools. We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded...

Medford, OR
Reviewed 20 June 2015

First, I have to say with the recent travel warnings about traveling to Mexico we were a little nervous heading down there. We also had not been to our time-share in Nuevo Vallarta and had mixed feelings on it as well. We were so completely comfortable the entire time we were there - nothing, nada, to worry about. We were...

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5Thank MarcusJay
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear MarcusJay : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the pools and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the...

Minneapolis, Minnesota
Reviewed 19 June 2015

My family has owned a timeshare with this resort for the last 10+ years. I hopped on the opportunity to travel with my aunt, uncle and cousin plus some friends for their yearly trip to Mexico. Having not been at this resort for 10 years, I didn't know what to expect. Upon arrival, I found that it was just as...

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2Thank Tyler P
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Tyler P : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are very pleased to learn you have been faithful owners of our brands and you continue to enjoy our tropical paradise. We really thank you for your kind comment about our staff, as we consider...

Corona, California
Reviewed 19 June 2015

Great place to just relax and soak up the sun. the rooms are clean and the staff (there are mucho) are super friendly and helpful. All the restaurants on site (about10-12) have pretty good food and room service is crazy good

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2Thank damhoo
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear damhoo : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed the restaurants and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Comments...

Sacramento, California
Reviewed 19 June 2015

Just got back a week ago was amazing. My family was traveling with another family with kids too. This place is great for kids there is allot to do wave pool, waterslide, and the lazy river. As well, the activity staff at the pool thanks Brandon and Christion is lots of fun. My son loved the water polo in the...

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3Thank 1luckyguy2015
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear 1luckyguy2015 : Thank you for taking the time to provide us your feedback about your recent stay at The Grand Mayan. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every need...

Los Angeles, California
Reviewed 17 June 2015

I'll give this Resort 5Stars because it deserves it, beautiful spacious/clean rooms, spacious pools with 2 swim up bars, 2 pools designed for the under 6 years olds which is great if you have little ones, perfect even if they don't swim. my 4 year old had a blast, had a hard time getting him out of the pool even...

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6Thank Will O
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Will O : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We are happy to learn you enjoyed our food options, pools and that you and your loved ones had a good time. We really thank you for your kind comment about our staff, as we consider them...

Orlando, Florida
Reviewed 17 June 2015

Amazing activities staff, super friendly, constantly trying to get everyone involved and providing a fun vacation! Christina, Fernando, and Karla were some of the amazing staff that stuck out and went above and beyond! I would go back there tomorrow if i could

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2Thank ChristinaEsposito
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear ChristinaEsposito : We are pleased you chose to stay at The Grand Mayan for your vacation. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. It will be our privilege to share it with them, specifically the staff mentioned; we are certain they will be happy to receive...

Fort Worth, Texas
Reviewed 13 June 2015

Overwhelmed by the monstrosity of the property. You must take a tram to anything you want to do.Felt like being at Disney World. Your just a number there and it was a completely impersonal experience. No reservation means maybe no seating for dinner. Never will go back.

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8Thank Dan M
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Dan M: We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. It appears as though not all your expectations were met. Your observations will be shared with all areas concerned as guests’ feedback is important to us, and ultimately is how we measure our success. Sincerely, The...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: RM461 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Nuevo Vallarta 4.5*
Number of rooms: 795
Reservation Options:
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Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
Hotel Style:
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
406 questions
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Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor or higher”
 of 5 bubbles Heavyd2014, 23 Mar 2017 | Read review
“Get the corner rooms on the topmost floor.”
 of 5 bubbles Sim0nd1, 21 Mar 2017 | Read review
“odd number, 6-7 th floor ,ocean view”
 of 5 bubbles , 20 Mar 2017 | Read review
“Get a room with an odd number and you will have a pool/ocean view and ask for a floor higher than 4.”
 of 5 bubbles Cooper1952, 16 Mar 2017 | Read review
“Definitely want to get on the ocean view side if you can. The back side views can't be that great.”
 of 5 bubbles 318kathys, 14 Mar 2017 | Read review
5 of 5