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We stayed at the sea Garden over spring break this year. Sorry has taken me so long to write a review! Hotel was very clean with an exceptionally friendly staff. We got suckered into doing the timeshare presentation, ugh, but on the upside we received...More
There are a few things to say upfront. First, this was a free week from another timeshare resort company (which was $615 to upgrade and accommodate 6 people). Second, while booking we had been looking and planning to go to the Grand Mayan and we...More
Response from Socialmediamanager1, Manager at Sea Garden Nuevo VallartaResponded 5 days ago
Thank you for taking the time to provide us your feedback about your recent stay with us. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Juan and...More
We've exchanged our timeshare and stayed at Vindana properties in Playa del Carmen and we expected the same quality level at the Sea Garden but were very disappointed. The only positive was the location, right on the beach.
The hotel is older and in great...More
Response from Socialmediamanager1, Manager at Sea Garden Nuevo VallartaResponded 3 weeks ago
Thank you for taking the time to provide us your feedback about your recent stay with us.
Please allow us to offer our apologies for the noise that impacted your stay. Nevertheless, this will be shared with the appropriate areas so they can...More
Very good installations, great service and the safety inside the hotel is great, all the personal is kind and friendly, the food is great and the pool is always clean, the beach has nice spots to spend time just relaxing looking at the sea
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We found a last minute deal and I was happily surprised with the food and prices, pool was nice and not crowded, never a problem getting spots, beach was so calm. It is very is to get from room to pool to the beach and...More
Being a Vidanta Resort, our past experience has been that ocean front or view rooms are only awarded to Vidanta owner/members. We were told that at a prior stay at their resort in Rocky Point,MX. They will sometimes upgrade... More
Being a Vidanta Resort, our past experience has been that ocean front or view rooms are only awarded to Vidanta owner/members. We were told that at a prior stay at their resort in Rocky Point,MX. They will sometimes upgrade you to an ocean front if you agree to take a Vidanta tour. In NV that would mean touring the huge resort next door ( 5 minute walk ..30 minutes by taxi) and a Vidanta tour is easily a 5 hour excruciating experience culminating in feeling that you've just gone through something far worse than having a root canal and colonoscopy on the same day.
With that said ...Sea Garden is a great resort.. easy walk to local dining and easy access to taxi and bus transportation.