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Hotel Riu Vallarta

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4,696 Reviews from our TripAdvisor Community

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Showing 4,197: English reviews
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Reviewed yesterday NEW

First stay at the RIU Vallarta. I have stayed at a Barcelo Palace and I found the RIU Vallarta to be only 1 notch below. The service we received was excellent. For instance, our toilet was making a howling noise when filling so I reported it to the desk. The same day maintenance replaced the valve on the toilet and...

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5Thank Gary B
Toronto
Reviewed 2 days ago NEW

Let me start off by saying that this is the 4th Riu that we stayed at so we have a pretty good perspective of what the chain represents. While the Vallarta claims to be a five star we have traveled enough to say that it may have been in its early days but is now a notch below. The Good...

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8Thank Foxguy
Langley, Canada
Reviewed 3 days ago NEW

We booked with Sunwing vacations which was very helpful in getting us to the hotel, organizing excursions, and answering any of our questions (desk located in the lobby). The wifi was strongest in the lobby but spotty the minute you stepped away. I was not prepared to pay $50 USD for a week to have wifi in my room which...

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4Thank mkupgrl
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

MINNESOTA
Reviewed 3 days ago NEWvia mobile

We stayed at the RIU from 2/8 through 2/17. Total of 4 couples, all of us would come back in a heartbeat. The only downside is it would be nice to have more restrooms close to the beach. Usually a line for women's. Great place.

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2Thank MinnesotaDano
wigan
Reviewed 4 days ago NEW

We are a big Riu Fans.Have holidayed in Riu hotels in many parts of the world and would return to A riu again.My largest bone of contention where the staffing levels,especially at the bars and meal times.Dont get me wrong, you can not fault the effort of all staff there who went about their work relentlessly and always with a...

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4Thank taffywigan
Omaha
Reviewed 4 days ago NEW

This is our third time at this RIU and it did not disappoint us again. the rooms were always clean and the frig stocked ,our bed was a little hard so we asked for a mattress topper.Riu finally stopped taking reservation for spectialy dining just walk up and see what is open. The grounds were clean the beach great with...

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5Thank Tom M
Edmonton, Canada
Reviewed 4 days ago NEW

Customer Service: I booked our room through the RIU website and needed to make a change to it and the customer service was excellent. Transportation was arrange through the hotel and it was at the airport as planned to pick us up. Check-in was a breeze and we got the room as booked. Room: It was worth the extra money...

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7Thank LCC_april_canadian
wales
Reviewed 4 days ago NEW

stayed at this hotel july 2016.check in was swift complementary drink on arrival .bellboy brought cases to our room,in the room shower,,,,safe deposit box how to operate press the number it says to then enter you own made up number that should be done...double bed hair dryer fridge restocked once you run low ,drinks despensor vodka rum teceila , coffee...

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1Thank thersonly1
England
Reviewed 4 days ago NEW

We have just returned from 2 weeks at the Riu Vallarta. I was a little sceptical having read a few reviews, but I have never yet stayed in a bad Riu hotel and this again proved to be the case. We had a fab room overlooking the pool with a lovely sunset view. We found the bed huge and very...

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7Thank fitnessqueen_8
liverpool
Reviewed 4 days ago NEW

Swift and quick check-in ,checked in on coach transfer so were in are room with in 5 mins of getting off coach.Greeted by Tom the Thomson rep who was always on hand with Julia [ both very good, best we have in counted ]. Room is dated but was very clean with great views of the sea.Kept spotless by are...

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7Thank seaviewrequired

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-story building * 3 km / 1.86 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.62 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Vallarta

Address: Av de Los Cocoteros s/n | Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: RM776 - RM1,263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Vallarta 3.5*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Hotel Style:
#8 Romantic Hotel in Nuevo Vallarta
#10 Family Hotel in Nuevo Vallarta
#11 Top resorts Hotel in Nuevo Vallarta
#11 Spa Hotel in Nuevo Vallarta
#15 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Vallarta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are all Junior suites.”
  • Ocean view from room, #5039
 of 5 bubbles garybY6518PZ, 22 Feb 2017 | Read review
“Not sure worth an upgrade but the higher floor the better. We were on the north side 8th floor facing the Jalisco and it was perfect.”
 of 5 bubbles Foxguy, 21 Feb 2017 | Read review
“High rooms on south side are a good bet for morning sun.”
 of 5 bubbles taffywigan, 19 Feb 2017 | Read review
“we had 5024 good view of ocean and court yard ,it is loud until the show ends at 11 ish”
 of 5 bubbles 131TM, 19 Feb 2017 | Read review
“Ocean view worth the month”
 of 5 bubbles LCC_april_canadian, 19 Feb 2017 | Read review
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