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Hotel Riu Vallarta

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4,487 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Vallarta
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Showing 3,996: English reviews
East Islip, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 February 2015

We just returned 2/21 and will start by saying the Hotel and staff were awesome and the price was the best we could find given the president week holiday. Where the Riu misses the mark is everything you eat or drink is watered down meaning the drinks are plentiful but hotel brand liquors and weak mixes they use render them... More 

Helpful?
2 Thank Mark F
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 February 2015

I spent a week at the Riu Vallarta at the end of January 2015. Overall, I had a good vacation! The food there was great, the hotel was spotless and I found the staff and customer service to be terrific. There are a few quirks to the hotel though. The WiFi isn't free!! As of the time this is written... More 

Helpful?
2 Thank Alexis S
Wilsonville, Oregon
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 February 2015 via mobile

Would NOT recommend to anyone-when a member of our family became ill and needed to extend their stay one more day, the management team would not allow my 87 year old mother-in-law (who uses a cane and wheelchair to get around) to stay in her room.

Helpful?
5 Thank jill006
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 February 2015 via mobile

A little late but we went to the riu vallarta in December 2014 with our 5 month old. It was wonderful. The staff really cared and learned what we liked which made our stay even better. Fernando in the sports bar was great and all the ladies in the buffet amazing. They even held the table we liked that accommodated... More 

Helpful?
1 Thank Laura M
Sartell, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 February 2015

We had reservations about staying at such a large place but we were very pleased with everything about this resort. It was very well kept and always clean. The staff were friendly and helpful. The children and adult pools were well separated allowing each group to enjoy themselves, and there were tons of activities for everybody all day. There was... More 

Helpful?
7 Thank Marlyce P
Halifax, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 22 February 2015

Stayed at the Riu from the 5th Feb for 2 weeks. The Hotel and service were excellent, staff were very hard working and so friendly and helpful. The hotel was spotless the staff work around the clock to make this hotel what it is. I e-mailed a few weeks before to request a sea view and a quiet room away... More 

Helpful?
12 Thank cubaluba
North East
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 February 2015

This was an amazing resort. I visited with a friend in January. The site/resort was lovely. There is a main buffet restaurant with a great selection, particularly at breakfast time where you can have cakes, pastries, pancakes, bacon, eggs, Mexican tacos, and anything else you can think of - ever a natural juice bar to start the day healthy. For... More 

Helpful?
3 Thank unknownfemale
liverpool
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 February 2015

just come back after 2 weeks in the hotel.Food decent enough with good choice,can get very busy though.Drinks good ,with decent service at bars.Bad points,adult pool /swim up bar full of drunks whose idea of fun seems to be sitting drinking and smoking sat in the pool ,area to be avoided if you want peace and quiet.People are putting towels... More 

Helpful?
3 Thank LiverpoolFisherman
Iowa City, Iowa
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 February 2015

We have traveled to many mexico resorts. Generally after coming from the airport you are greeted with a drink, however the hostess must have been in bathroom doing her hair. Easy check in in, took 10min which was pleasant. The staff =was not very friendly, they seemed pre-occupied with other things and didn't really seem to know what was going... More 

Helpful?
5 Thank radioactive2
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, First of all many thanks for taking your time writing a review and for highlighting the quality of the food offered in our restaurants. We are very sorry to read that the service received was not up to the standards you expected. For us, our guests satisfaction is our main goal, therefore our staff is formed to provide... More 

Blackpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 February 2015

Let me start by saying I am very well travelled and have stayed in many Riu hotels. When we arrived at this hotel the lively atmosphere hit us straight away. Check in was very quick our room was lovely we had upgraded to a mini suite. Our plane had been delayed by six hours down to snow at Manchester airport... More 

Helpful?
8 Thank BarbaraH16

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-story building * 3 km / 1.86 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.62 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Vallarta

Address: Av de Los Cocoteros s/n | Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: RM742 - RM1,214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Vallarta 3.5*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Hotel Style:
#8 Romantic Hotel in Nuevo Vallarta
#10 Family Hotel in Nuevo Vallarta
#11 Spa Hotel in Nuevo Vallarta
#11 Top resorts Hotel in Nuevo Vallarta
#15 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Vallarta staff and other travellers.
775 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to sleep, get a room on the back of the hotel/no view overlooking empty lot”
 of 5 bubbles ricktorontoToronto, 2 Dec 2016 | Read review
“Don't take a room by entertainment area was to loud for me. Ask front desk which are the better onrs.”
 of 5 bubbles countryside40, 30 Nov 2016 | Read review
“We had a standard room with excellent ocean view mountain view and city view near he elevator - I think it was room 4002”
 of 5 bubbles Patriciatravel2016, 30 Nov 2016 | Read review
“Room allocated”
 of 5 bubbles davet223, 30 Nov 2016 | Read review
“Ask for a high floor room”
 of 5 bubbles malcolml783, 28 Nov 2016 | Read review
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