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Buffalo Mountain Lodge

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Buffalo Mountain Lodge
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1,267 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
Edmonton, Canada
Reviewed 3 April 2016

the stay was very nice will stay here again.The fire place was very nice if you do stay and there is no fridge ask for one they will accomadate you and they need to tell you that you get a percentage off the bar bill. with my work i stay at 100 or more rooms a year and this is...

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Helpful?
Thank Rodney K
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your stay! It is wonderful to hear that you were happy with your accommodations and enjoyed the in room fireplace! We hope to have the pleasure of welcoming you back in the future.

Brandon
Reviewed 2 April 2016

We had the premium room and were happy with everything except that maintenance shut off the water to our room 1 hr before checkout!! We asked for a room with a great view of the mountains and got it. Front desk staff was very helpful.

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Thank toddpatriciaf
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review! It is great to hear that you were happy with your accommodations and received a warm welcome from the staff! I apologize that the water to your room was shut off before your departure and that this information was not properly relayed to you. We appreciate you taking the time to provide us with your...

Edmonton, AB
Reviewed 1 April 2016

Cute hotel with separate buildings for sets of rooms. Loved the wood burning fireplace and great space in the nicest king suite. Random but the towels were terrible - so rough like sandpaper. No room service. Restaurant was expensive and food portions were small. Overall great stay and nice place for a wedding. Nice to be off the main hotel...

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Helpful?
Thank Kara_Tyler
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your recent stay! I am happy to hear that you enjoyed your time spent at the lodge and enjoyed your accommodations. We appreciate you taking the time to provide us with your feedback in regards to the towels and I will ensure to pass this information along. Thank you again for your...

Calgary
Reviewed 31 March 2016

We came for a night ate at the restaurant for supper it was very good and accommodated my kids great experience. The hot tub and sauna are a great perk to the stay especially after a day of skiing we would definitely come back.

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Thank paiges240
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for reviewing your stay. It is wonderful to hear that you were able to dine with us and were able to enjoy some of the local activities! We hope to have the pleasure of welcoming you back in the future.

Airdrie
Reviewed 31 March 2016

The individuals working at BML were very accommodating and friendly. The made the stay that much more special. The complementary shuttle service was an additional perk, giving us the opportunity to go for dinner downtown and not have to worry about parking.

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Thank 720kaleighh
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. It is great to hear how much you enjoyed your time spent at the lodge and and received a warm welcome from the staff! We hope to have the pleasure of welcoming you back in the future.

Salmon Arm
Reviewed 31 March 2016

Overall a great experience because of company and Banff experience. Good service from front desk and nice hot tub and steam room. Poor service in restaurant especially and not great in lounge either. Rooms were in poor shape compared to pics online.

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Thank 840deborahp
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your stay. I am happy to hear that you received a warm welcome from the front desk staff and enjoyed relaxing in the hot tub! I am very sorry to hear that your room did not live up to expectations and that you experienced service issues in the dining room. We appreciate...

Cochrane
Reviewed 29 March 2016

Always a great stress free stay!! Love the wood burning fireplaces and beautiful facilities. Have stayed many times and will return. Would recommend to anyone looking for a relaxing getaway!! Thanks again.

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Thank 223lacys
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for your review. It is great to hear how much you enjoyed your time spent at the lodge and were able to have a relaxing getaway! We hope to have the pleasure of welcoming you back in the future!

Calgary
Reviewed 29 March 2016

The room was a bit noisy from guests in adjoining rooms as well as plumbing. We had a problem with the fireplace which caused the smoke detector to activate. The location was pretty good and off the main avenue. The staff were very helpful.

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Thank darrenw732
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your stay! I am happy to hear that you enjoyed the location of the lodge and found the staff helpful! I do apologize though that you experienced some issues with your room and fireplace, I will ensure to pass this feedback along. We appreciate you taking the time to provide us with...

Seattle, Washington
Reviewed 25 March 2016

Spend the extra couple of dollars to get the Premium room--vaulted pine ceilings, in-room wood burning fire place gives the room the feel of a cozy, rustic cabin. Very comfortable and great views of the woods/mountains.

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Thank eva5ave
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. It is wonderful to hear how much you enjoyed your time spent at the lodge and the surrounding views! We hope to have the pleasure of welcoming you back in the future!

Calgary
Reviewed 23 March 2016

This was a wedding venue. The wedding dinner was excellent but the service was poor. The room was a bit shabby and so was the rest of the lodge. Our room had chipped paint, rickety table and burns in the carpet. The staff were friendly and helpful. Brunch was dull and ordinary.

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Thank 298robink
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your recent stay. I am happy to hear that you enjoyed the dinner and received a warm welcome from all of the staff! I do apologize though that our service fell short of the high standard we strive to provide and that your room did not live up to expectations. We appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Buffalo Mountain Lodge is a peaceful retreat on Tunnel Mountain in Banff, AB. The lodge is surrounded by 9 acres of towering fir, pine, and spruce trees, yet just a 15 minute walk or 3 minute drive from the shopping, nightlife and restaurants that are on offer in downtown Banff. A favourite visitor pastime is to observe the deer and elk who frequently nibble on the lawn, right outside the lodge's windows. The lodge has 108 guest rooms, an outdoor hot tub, and several options for dining, making it the ideal location for a weekend getaway, wedding, or corporate retreat. Buffalo Mountain Lodge is part of the Canadian Rocky Mountain Resorts' family of companies. Rooms at the lodge have fieldstone wood-burning fireplaces, cozy duvets, LCD televisions and Blu-ray players. Many feature patios or balconies. Each room has been carefully decorated to reflect the mountain lifestyle in Banff-the accommodation is anything but 'cookie cutter.' The outdoor stainless steel hot tub is best enjoyed after an invigorating hike, bike or ski on one of the nearby trails-or perhaps to aid digestion after a sumptuous meal in the lodge's highly acclaimed restaurant, Sleeping Buffalo. ... more   less 

Additional Information about Buffalo Mountain Lodge

Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM540 - RM1,339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Priceline and Travelocity so you can book your Buffalo Mountain Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge
Hotel Style:
#5 Business Hotel in Banff
#13 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Buffalo Mountain Lodge staff and other travellers.
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Questions? Get answers from Buffalo Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a top floor room, as the main floor was loud.”
 of 5 bubbles corymitc, 19 Jan 2017 | Read review
“Free shuttle (read personal driver)”
 of 5 bubbles 781jeremyc, 7 Jan 2017 | Read review
“Chalets have 4 rooms... 2 up, 2 down. Upstairs rooms are preferable to avoid noise from heavy footsteps above.”
 of 5 bubbles Ontheroadagain447, 4 Jan 2017 | Read review
“choose an upstairs room for better views and less noise”
 of 5 bubbles xena888, 3 Jan 2017 | Read review
“Book a room well away from the road!”
 of 5 bubbles ginab144, 28 Dec 2016 | Read review
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