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Buffalo Mountain Lodge

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Buffalo Mountain Lodge
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1,219 Reviews from our TripAdvisor Community

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Showing 1,140: English reviews
Calgary, Canada
Reviewed 26 January 2016

My husband and I got married here two years ago. We came back for our anniversary and stayed in one of the lodge rooms. It was a simple room, but had everything we needed, a king size bed, a large bathroom, and a fireplace. When we ran out of firewood, a quick call to the front desk had a concierge...

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Helpful?
Thank Marlablue75
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. Happy Anniversary! We are happy to hear that you were able to come back to the Lodge and enjoy another positive experience with us. We look forward to welcoming you back in the future!

Peterborough, Canada
Reviewed 24 January 2016

While beautifully decorated the staff here made the experience just ok. More time was spent cleaning our fireplace than our room and the front desk was clearly suffering a lull in business as it was a bit of a struggle to get them to honour the agreed to price for our stay. We expected top notch service and got mediocre...

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Helpful?
Thank HorseWhisperers99
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I apologize that your stay did not live up to expectations and you experienced some complications at the Front Desk. I will ensure to pass your feedback along to the relevant departments to assist with training purposes. Should you wish to discuss your stay further, please do not hesitate to contact me at grdm@crmr.com, Thank...

Calgary
Reviewed 23 January 2016

The hotel was overpriced compared to those in the area and this was not reflected in the quality of the room or the amenities. The room was nice enough but slightly run down. It was quiet and the bed comfortable enough. The outdoor hot tub was warm, not hot - which was very disappointing as it was one of the...

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Helpful?
1Thank donnae515
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to hear that you were able to enjoy the beautiful surroundings but apologize that your stay did not live up to expectations. We appreciate your feedback and I will ensure to pass this along to the correct departments to ensure all of our guests are having a positive experience. Should you wish...

Black Diamond
Reviewed 19 January 2016

The fireplace in each room is great. Did find the bed a bit hard and the rooms a bit noisy. The restaurant is excellent. The hot tub looked very clean. Had deer out the deck in the morning. Overall a very nice place to stay

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Helpful?
Thank kenw428
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to hear that you enjoyed dining with us and had a nice visit from some of the wildlife in the morning! I do apologize though that the room did not live up to expectations but appreciate you taking the time to provide us with your constructive feedback. We hope to have the...

Indianapolis, Indiana
Reviewed 19 January 2016

We stayed at the Buffalo Mountain Lodge for two nights in JAN2016. The lodge is great, staff was very friendly, the large fireplace in the lobby is awesome to warm up and it is right by the bar. We had a room with a fireplace and queen bed, nothing fancy but was great to have the fireplace as it was...

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Helpful?
Thank Speedldf
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to hear that you had such a nice visit to the lodge and enjoyed your in-room fireplace. We appreciate your feedback in regards to parking and will bear this in mind during any future updates. We hope to have the pleasure of welcoming you back in the future!

Edmonton
Reviewed 19 January 2016

My fiance and I immediately called the front desk to stay an additional night after seeing our amazing room. The hotel and service are exactly what you pay for, you will not be dissapointed. Shuttle service, room service and the incredible lodge make this stay absolute luxury and the food is delicious. Terr isn't one thing that the front desk...

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Helpful?
Thank Teganwynn
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. It is great to hear you had such a wonderful experience at the Lodge and that the staff were so helpful during your stay! We hope to have the pleasure of welcoming you back in the future.

Okotoks
Reviewed 19 January 2016

These lodgings fulfilled our every need. The staff was great and the food in the lounge was tasty with a menu that offered a nice selection. The festive decor for the winter wedding we attended was lovely. Our room was great with a cozy living room/kitchen. Would love to stay for a whole weekend to really enjoy the surroundings.

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Helpful?
Thank N1074OCkimb
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to hear that you received a warm welcome for all of the staff and enjoyed dining with us! We hope to have the pleasure of welcoming you back in the future.

Reviewed 19 January 2016 via mobile

First the front desk man should be praised, very welcoming answering phones and helping us at the same time while their computer program was down. No big deal we sat in front of the lovely fireplace in the lounge and enjoyed a drink while the computer program got up and working. Upon entering the room at night it's very dark...

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Helpful?
Thank Alicia B
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am so happy to hear you received a warm welcome from our Front Desk Team and enjoyed your time with us. I do apologize you had such a negative experience with the bed and fire place screen, but appreciate the feedback and will ensure to pass this information along to the correct departments in...

Sydney, Australia
Reviewed 18 January 2016

Newer rooms on Tunnel Mountain Drive (NOT Tunnel Mountain Road) are far preferable - old ones are very dusty, noisy (trains) and poor beds/furniture. Had a few meals in the bar/lounge area rather than the restaurant itself and they were good simple "bar food" meals - recommend this. Banff has many restaurants if you want something more interesting and better...

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Helpful?
Thank RJM26
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay with us and were able to dine at the Lodge. I appreciate your feedback in regards to the rooms and will ensure to pass this information along. We hope to have the pleasure of welcoming you back in the future!

Leeuwarden, The Netherlands
Reviewed 17 January 2016 via mobile

This was our second time in the Buffalo Mountain Lodges and it feels like home. The staff is very friendly and helpfull. We feld welcome. Our room was very clean and was a little bit dark but in June 2015 was is hot in the morning so our room was nice and cool. The restaurant serves great meals and also...

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Helpful?
Thank Bianca S
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your feedback. It is great to hear that you enjoyed your time at the Lodge and were able to dine with us. We hope to have the pleasure of welcoming you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Buffalo Mountain Lodge is a peaceful retreat on Tunnel Mountain in Banff, AB. The lodge is surrounded by 9 acres of towering fir, pine, and spruce trees, yet just a 15 minute walk or 3 minute drive from the shopping, nightlife and restaurants that are on offer in downtown Banff. A favourite visitor pastime is to observe the deer and elk who frequently nibble on the lawn, right outside the lodge's windows. The lodge has 108 guest rooms, an outdoor hot tub, and several options for dining, making it the ideal location for a weekend getaway, wedding, or corporate retreat. Buffalo Mountain Lodge is part of the Canadian Rocky Mountain Resorts' family of companies. Rooms at the lodge have fieldstone wood-burning fireplaces, cozy duvets, LCD televisions and Blu-ray players. Many feature patios or balconies. Each room has been carefully decorated to reflect the mountain lifestyle in Banff-the accommodation is anything but 'cookie cutter.' The outdoor stainless steel hot tub is best enjoyed after an invigorating hike, bike or ski on one of the nearby trails-or perhaps to aid digestion after a sumptuous meal in the lodge's highly acclaimed restaurant, Sleeping Buffalo. ... more   less 

Additional Information about Buffalo Mountain Lodge

Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM409 - RM1,193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge
Hotel Style:
#5 Business Hotel in Banff
#13 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Buffalo Mountain Lodge staff and other travellers.
16 questions
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NW Subs of IL

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Questions? Get answers from Buffalo Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a fireplace”
 of 5 bubbles mattkwilliams, 29 Nov 2016 | Read review
“We had an end unit room which was large and quiet.”
 of 5 bubbles colleenh22, 2 Nov 2016 | Read review
“Go for a premium room....well worth it”
 of 5 bubbles ElizabethS253, 24 Oct 2016 | Read review
“Get a room with a view”
 of 5 bubbles KevTheClotter, 18 Oct 2016 | Read review
“A room on top floor would be less noise and more air!”
 of 5 bubbles TammyD992, 18 Oct 2016 | Read review
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