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Elk + Avenue Hotel

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Elk + Avenue Hotel
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1,002 Reviews from our TripAdvisor Community

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Toronto
Reviewed yesterday NEW

The Elk + Avenue is a recently re-branded and re-decorated hotel on the main street of Banff. It is clean, modern, and has a quirky charm. Check-in and check out were both efficient and friendly, the room was spacious and clean, with comfortable beds and a large seating area. There were two deficiencies that we noticed: first, the room faced...

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Helpful?
Thank skeletonlake
Charlotte, North Carolina
Reviewed yesterday NEW

Our friends and I loved this newly remodeled hotel with large clean rooms with a split level bedroom up a short flight of stairs, the beds could use some updating however and we do not recommend the in house restaurant.

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Thank Theodore F
Macclesfield, United Kingdom
Reviewed yesterday NEW

We have stayed here several times and the new renovation work is excellent. The location is perfect, the rooms clean and comfortable. The staff on the front desk are very helpful but as we didn't have any problems, I cannot comment on how they might cope in those circumstances. We did not eat here so i cannot comment on that...

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Thank michaelkD6270HP
Reviewed 2 days ago NEW

This I would say was a Gem in the Rough. In short an 'Above Average' stay and I would definitely consider another stay here. The hotel is modern and well appointed, staff were helpful and I found on check in that the front desk made a point of asking how my trip was getting along thus far. These small things...

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Thank MrLuxeTraveller
Calgary, Canada
Reviewed 2 days ago NEW

I would stay at this hotel again for sure but would not be dedicated to staying there. In other words, I'd still shop around for the best price at a good hotel. Having said that, they have undergone renovations. The lobby area is really nice. There's a Ricki's restaurant onsite as well as a small convenience type store, neither of...

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Thank TaiyasGran
Northville
Reviewed 2 days ago NEW

Very good breakfast restaurant with a variety of real big meals . (The "Grizzly-bite" deserve it*s name.) The rooms are big, clean, modern and in good condition The staff was friendly and helpful. The atmosphere in the hotel is ncie. Ski locker and garage can be used free of charge. Sauna, steam-bath, and whirl-pool make it a perfect stay.

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Thank 651dirkh
Alberta, Canada
Reviewed 2 days ago NEW

We had stayed at this hotel many times when it was the International. The newly updated hotel is fantastic. The renovations to the lobby area and rooms are really nice. The room we had was renovated and modern. Staff were super helpful and accommodating. The only thing that could be better was if there was food served past 9:00. After...

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Thank Tracy D
Reviewed 3 days ago NEW

We chose a Deluxe King room which turned out to be in the cupola of the hotel right at the corner of Elk Street & Banff Avenue. Wonderful location but a very warm room. We tried adjusting the thermostat but that didn't seem to work well. We had the fan going full blast and the windows open, which did help....

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Helpful?
Thank Kathryn W
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for the detailed feedback on your stay. Your comments were discussed by our management team today. The options available at breakfast when you are on a package will be looked at and explored in detail. We are also actively looking at ways to improve our climate control system. Your level of comfort is very important to us and...

Kamloops
Reviewed 3 days ago NEW

The hotel has recently been renovated and the finishes are quite nice although the rooms don't feel particularly welcoming. Upon check-in the front desk staff wasn't very helpful. I was visiting for a corporate event; the woman at the front desk seemed annoyed that she had to help us. She indicated that there was a problem with the computer system...

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Thank crystalg443
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you taking the time to provide a review of your experience. Your comments assist us in improving all aspects of a guest's stay. While it is the normal procedure for the front desk staff to inform guests of the hotel amenities, such as jacuzzi and restaurant hours, upon check-in, I feel the error with the rates on the sign-in...

Waterloo, Canada
Reviewed 3 days ago NEW

Elk and Avenue stay was OK. Great location! My booking took 3 tries to get the proper negotiated rates as well as the proper room arrangement. Hotel was clean, and staff were friendly. Heat register in the room was quite noisy. We were roomed on the south side of the building and could hear road and sidewalk traffic clearly. Room...

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Helpful?
Thank dwill49
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for posting a review of your stay. I am happy to learn that certain aspects of your stay met expectations but am concerned about others. Your comments are valuable to us: we continually and periodically review our booking procedures to ensure guests can make a booking as smoothly as possible. Also, through our preventative maintenance program, we will...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more   less 

Additional Information about Elk + Avenue Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM487 - RM1,205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elk + Avenue Hotel 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Banff International Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Elk + Avenue Hotel staff and other travellers.
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Questions? Get answers from Elk + Avenue Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side away from any roads and was very quiet. We had a reasonable view of the mountains.”
 of 5 bubbles 926vanessas, 7 Mar 2017 | Read review
“front of the hotel has the nicest views as does the back, sides aren't the best view”
 of 5 bubbles MellieMcIntyre, 15 Feb 2017 | Read review
“great location”
 of 5 bubbles 976marissah, 14 Feb 2017 | Read review
“New section has king size beds”
 of 5 bubbles tomeA9236KH, 3 Feb 2017 | Read review
“Talk with front desk. They were very, very accommodating!”
 of 5 bubbles gordp924, 29 Jan 2017 | Read review
5 of 5