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Elk + Avenue Hotel

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Elk + Avenue Hotel
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999 Reviews from our TripAdvisor Community

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Showing 902: English reviews
Lewiston, Idaho
Reviewed 4 days ago NEWvia mobile

We love this hotel! We stayed here last year, when they were remodeling, & came back this year because of the location, staff & comfort. There was 3 of us. When we arrived, the front desk gal, Kayon, was so friendly & welcoming! She informed us they had upgraded us, at no cost, to a balcony room. It was perfect!...

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Helpful?
Thank EllenInID
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for the review and the excellent comments on your stay. I am very happy to know that as a return guest you continue to be impressed. In particular, it is a joy to hear your feedback regarding Kayon. She was thrilled to hear of it. We eagerly await your next visit. Warm Regards, Daren Hill Front Office Manager...

Edinburgh, United Kingdom
Reviewed 5 days ago NEWvia mobile

Great location close to all the restaurants and shops in Banff. Very close to the ski bus stop too. (It's the ptarmigan stop) The staff were friendly and helpful and the breakfasts big. Breakfast only started at 7 though, which made it a rush to get the bus at 7:40. Rooms were comfortable, only down side was that the walls...

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Helpful?
Thank Fionam2242
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for posting a review of your experience at Elk + Avenue. I am pleased to find that you enjoyed your stay and to hear that the staff were able to improve the quality of your experience with a room move. They are keen to do whatever they can to make a guest's stay better and your praise is...

Langley City, Canada
Reviewed 1 week ago

Spent one night on March 13, 2017. Perfectly located in the middle of town with everything within walking distance. Spacious and clean room with comfortable beds and pillows, modern furniture. Hot tub and sauna were nice after a long work day. Staff were friendly with a smooth check-in and out. A good breakfast is sometimes included based on your reservation,...

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Helpful?
Thank 340shadym
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for taking the time to review your recent stay. We are happy to read that you appreciated our clean & spacious rooms, friendly staff, spa facilities and perfect location. Your business is important to us and we look forward to the opportunity of hosting you again when you are next in Banff. Warm Regards, Daren Hill Front Office...

Reviewed 1 week ago via mobile

Old hotel that has been renovated. Lobby is nice, rooms are ok, but basic. Only 1 mirror in the lofts... should be at least 1 more. Ceiling Fan in our room seemed like a safety hazard. Hot tub should have been reno'd and expanded in the Reno. Too small and dated & just not inviting. The sofa bed was very...

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Helpful?
Thank Vangirl32
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for offering a review of your stay with us. Your feedback is valuable to us and any areas that we may reasonably improve we will. We are in fact looking at the possibility of expanding and renovating our hot tub area. An additional mirror is a very good suggestion. Overall, I am glad you found the beds comfortable...

Durham, United Kingdom
Reviewed 2 weeks ago via mobile

This place is really smart and modern. Bedrooms are a good size with two double beds and an ensuite double sized power shower to die for! Breakfast is great with loads of choice and the bar has happy hour 4-6pm which was perfect for a post ski beer. Fab central location on Banff Ave and the ski bus stops right...

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Helpful?
1Thank Jo B
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for posting a review and for the fantastic comments on our facilities, rooms, and service. It is a pleasure to read that your holiday went so well and that you "couldn't have picked a better spot". This means a lot to us as does your comment about being "smart and modern". We do hope to see you again...

Los Angeles
Reviewed 2 weeks ago

We had such a great experience at this hotel. It was clean, elegant, convenient, and had great staff. All of the staff, especially Dominique, were friendly and helpful. They really ensured that all our needs were met. The hotel is located in a great location and the free parking is a big perk. Overall, the trip was great and staying...

Review collected in partnership with this hotel
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2Thank cristinarT3625HQ
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for the review and for the wonderful comments on the staff and the hotel. It is great to know you had such an amazing experience and that we could play a part in making your trip memorable. It would be our pleasure to welcome you back. Warm Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Bedford, United Kingdom
Reviewed 2 weeks ago

We recently spent three nights at this hotel and were pleased with all aspects of our stay. It is in a great location on Banff Avenue with shops and restaurants right on the doorstep. There is also a supermarket just across the road which was useful for stocking up on a few bits and pieces for the road! We had...

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2Thank Vanessa S
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

It is wonderful to hear that you were pleased with your stay at the Elk + Avenue. We do seek to consistently provide comfortable rooms and friendly service and it is nice to hear you would definitely stay again. We would be very pleased to welcome you back! Warm Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Harrisburg, Pennsylvania
Reviewed 2 weeks ago

I enjoyed my stay here, would definitely stay again. The hotel has definitely been renovated since the reviews I'd seen when I was shoping around. It was beautiful and modern with a few public seating areas. I liked my room and the mini fridge came in handy. Shower had great water pressure. I really enjoyed the sauna but the hot...

Review collected in partnership with this hotel
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1Thank artsindemand
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you very much for the wonderful comments about Elk + Avenue, our amenities, and modern re-design. It’s so great to hear you had a great time during your stay with us. We hope that you will visit us again soon. Warm Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We booked our trip well in advance in order to stay in good locations for reasonable prices... Both of which you'll get at Elk & Avenue. But when we booked it, it was called the Banff International Hotel and no one bothered to let us know (via email) that the name had been changed... So when we arrived in Banff...

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1Thank Callie B
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your stay with us. I am pleased to hear that you enjoyed our renovations and that you found plenty of activities within Banff. I do apologize that in sending out notices about our name change that you were missed. But above all, it's great to know you would happily stay here again and we would love...

Calgary, Canada
Reviewed 3 weeks ago

Would just suggest a new hot tub the hot tub was not too clean and not hot. stay was great loved the room with a View and restaurant over all great place . Would for sure come back again I have stayed before .

Review collected in partnership with this hotel
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1Thank H4126UClauran
Brewsterhospitality1, Front Office Supervisor at Elk + Avenue Hotel, responded to this review

I am glad to hear you had a good experience and thank you for taking the time to submit a review. With the new renovations, we are taking all the feedback from our guest and sharing those request to the appropriate departments which will help us in improving and maintaining our standards. A very high standard of guest service is...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more   less 

Additional Information about Elk + Avenue Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM483 - RM1,205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elk + Avenue Hotel 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Banff International Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Elk + Avenue Hotel staff and other travellers.
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Questions? Get answers from Elk + Avenue Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side away from any roads and was very quiet. We had a reasonable view of the mountains.”
 of 5 bubbles 926vanessas, 7 Mar 2017 | Read review
“front of the hotel has the nicest views as does the back, sides aren't the best view”
 of 5 bubbles MellieMcIntyre, 15 Feb 2017 | Read review
“great location”
 of 5 bubbles 976marissah, 14 Feb 2017 | Read review
“New section has king size beds”
 of 5 bubbles tomeA9236KH, 3 Feb 2017 | Read review
“Talk with front desk. They were very, very accommodating!”
 of 5 bubbles gordp924, 29 Jan 2017 | Read review
5 of 5