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Elk + Avenue Hotel

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Elk + Avenue Hotel
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869 Reviews from our TripAdvisor Community

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There are newer reviews for Elk + Avenue Hotel
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Showing 779: English reviews
Edmonton, Canada
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 April 2016

This hotel is located on the main street of Banff across from the High School so not in a congested area but close to shops. In the midst of re-modelling but the end results will be upgraded rooms and lobby. When checked in, our room view was a air conditioning unit but after stating we stayed there 2 years in... More 

Helpful?
Thank demetrius1905
Brewsterhospitality1, Front Desk Supervisor at Elk + Avenue Hotel, responded to this review

Dear demetrius1905, Thank you for taking the time to review your most recent stay at The Banff International Hotel. Unfortunately, at this time we do not have air conditioning at the hotel, it is something the hotel is considering moving forward with in the future, I am glad to hear that you were able to adjust your room temperature to... More 

Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 April 2016 via mobile

My friend and I came to Banff for just one night, we got a great deal on a room at B.I.H. There is underground parking- very convenient. The room was beautifully updated, spacious and clean, the beds were comfortable and the service was great! They hotel is undergoing some renovations, but we did not hear any noise from that during... More 

Helpful?
Thank RebeccaRoze
Brewsterhospitality1, Front Desk Supervisor at Elk + Avenue Hotel, responded to this review

Dear RebeccaRoze, Thank you so much for taking the time to review your recent stay at The Banff International Hotel. I am so glad to hear that you liked our newly renovated rooms, and that you enjoyed your stay with us. We strive to offer our guests a fantastic and relaxing experience while in Banff, and I am glad that... More 

Bigfork, Montana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 April 2016

Our newly remodeled room was a pleasure with beautiful views of the surrounding mountains. The beds were very comfortable. The cleaning staff wasn't the best. We had them in only 1 time in our 5-night stay and they did the bare minimum. Other than that the hotel is a great place to stay. A little road noise from the street... More 

Review collected in partnership with this hotel

Helpful?
Thank BigforkMoose
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your recent five-night stay at the Banff International. I am very happy to learn that you found the hotel a great place to stay and found the newly remodelled rooms "a pleasure". This is music to our ears after embarking on the project to raise the quality of our rooms for our guests. At the same... More 

Calgary, Alberta
1 review
Reviewed 18 April 2016

The staff at Banff International Hotel were very friendly and nice and they made my stay enjoyable. I would definitely recommend Banff International Hotel to everyone. The room was nice, spacious and clean

Review collected in partnership with this hotel

Helpful?
Thank 328ron
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for the excellent recommendation and for your review. We greatly appreciate the feedback. It is wonderful to hear that the staff made your stay enjoyable. We really do live to hear these words. It is also great to know that you found the rooms pleasing. We hope that you will come back and stay with us again. Sincerely,... More 

Red Deer, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2016 via mobile

This hotel is conveniently located in the heart of Banff. The room was recently updated and had comfortable beds. The shower was large and had two shower heads!! We even had a room with a view. My husband and I would absolutely come here again.

Helpful?
Thank Nadine H
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for taking the time to review your stay at our property. I am very pleased to see that you enjoyed the recently updated room and found the beds comfortable. I am also glad to learn that you appreciated the view and our location in the center of Banff. We would love to see you again and thank you... More 

Edmonton, Alberta
1 review
Reviewed 16 April 2016

Excellent value at this hotel with beautifully renovated rooms and an excellent location right in downtown Banff. I can't complain about a single thing about this hotel, and would strongly recommend it to others.

Review collected in partnership with this hotel

Helpful?
Thank tiddo85
Brewsterhospitality1, Front Desk Supervisor at Elk + Avenue Hotel, responded to this review

Dear tiddo85, Thank you so much for taking the time to review your recent stay with us at The banff International Hotel. I am so happy to hear that you had such a wonderful experience, and that you were pleased with the new design of our rooms, and were able to enjoy our down town location. We hope to welcome... More 

Red deer
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 April 2016

Good customer service. Please be advised a pick up truck will probably not fit in underground parking. Banff is small so parking lots are few and far between. Front staff were helpful in showing Larkin areas

Review collected in partnership with this hotel

Helpful?
Thank Nfldtravelerr
Brewsterhospitality1, Front Desk Supervisor at Elk + Avenue Hotel, responded to this review

Dear Nfldtravlerr, Thank you so much for your review of your recent stay at The Banff International Hotel. I am very happy to hear that you enjoyed your stay with us, and that our staff were able to provide you with helpful information and great service. We do unfortunately have a height restriction on our parkade of 6"1, however I... More 

Calgary, Canada
1 review
Reviewed 15 April 2016

Nice hotel. Stayed here twice now. Would recommend for sure. A bit of construction is going on... But did not affect us at all. Shower is a bit tricky. Pull the circular knob... But that's it!! I will be back.

Review collected in partnership with this hotel

Helpful?
Thank Whitney O
Brewsterhospitality1, Front Desk Supervisor at Elk + Avenue Hotel, responded to this review

Dear Whitney O, Thank you for your kind review of your recent stay at The Banff International. I am so pleased that you enjoyed your second stay with us here in Banff. I am very glad to hear that you were not disturbed by our recent renovations, I hope we can welcome you back in the near future so you... More 

Edmonton, Canada
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 April 2016

This is our 3rd stay at the Banff International and there was some renovations happening in their lobby, and according to the staff will be revealed pretty quick. The new desk has been relocated to the gift/clothing store to the left of the main entrance. Check-in this stay was amazing, although we did have billing issues with Expedia - not... More 

Helpful?
Thank Clover82
Brewsterhospitality1, Front Desk Supervisor at Elk + Avenue Hotel, responded to this review

Dear Clover82, Thank you so much for your glowing review of your recent stay at The Banff International Hotel. I am so pleased to hear that you had such a fantastic stay and that you found our staff both helpful and friendly, and were able to enjoy our down town location. We strive to ensure our guests have a wonderful... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2016 via mobile

Hotel was very clean and staff were very accommodating. Only issue was with the new showers in the renovated part of the hotel. Can't use both shower heads at once so that was odd but manageable. Hotel was under renovation at the time but again that happens. Restaurant attached was very tasty 👌🏻 overall I enjoyed my stay here and... More 

Helpful?
Thank Avery M
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you providing a review of your stay at the Banff International. I am very pleased to hear that you found the staff very accommodating and the hotel very clean. It is also great to know that you enjoyed our hotel restaurant and found the food very tasty. It would be a pleasure to welcome you again. Sincerely, Daren Hill... More 

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more   less 

Additional Information about Elk + Avenue Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM380 - RM1,201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elk + Avenue Hotel 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Banff International Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Elk + Avenue Hotel staff and other travellers.
9 questions
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Questions? Get answers from Elk + Avenue Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the IGA”
 of 5 bubbles alanabanana86, 26 Nov 2016 | Read review
“There's noise from the street so request a quiet room away from main area.”
 of 5 bubbles 175deirdreg, 19 Oct 2016 | Read review
“request quite room and higher floor”
 of 5 bubbles 812ElenaH, 17 Oct 2016 | Read review
“Don't get a room on the first floor.”
 of 5 bubbles GrayRanch, 9 Oct 2016 | Read review
“If your celebrating something speical - worth sending an email they really will help where they can”
 of 5 bubbles annabJ6244LF, 9 Oct 2016 | Read review
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