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Banff Ptarmigan Inn

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Banff Ptarmigan Inn
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1,067 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
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Red Deer, Canada
Reviewed yesterday NEWvia mobile

We had booked in to the Ptarmigan and once we got there, we could not stay. The girl at the desk was lovely and super helpful but the rooms were horrible. Although the room had just been renovated, it was still dark and gross and the smell of the new carpet was horrible! The rest of the place was really...

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1Thank Kendra K
Reviewed 6 days ago NEWvia mobile

On first appearance this hotel seems beautiful but don't be fooled. The outside of the hotel has good curb appeal. Front entrance and front desk area have been updated and look nice. Staff was friendly. BUT...this hotel is not for the traveller who is looking for cleanliness! Although the rooms have been updated we were extremely disappointed. As soon as...

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1Thank blueskylife
Ottawa, Canada
Reviewed 1 week ago

This is a great location to stay in Banff. It is one of the first hotels as you walk away from the downtown shops and restaurants. The added bonus is the fact that the ski bus will stop right in front of the hotel, so you do not have to go too far in your ski boots. The hotel has...

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Thank EdlySnowman
Northampton
Reviewed 2 weeks ago

Decided to book this hotel after staying at Banff International the previous year and not being impressed. From our initial telephone booking we found staff very helpful. On arrival Maria on reception was very helpful and explained about renovations taking place etc. Our rooms had recently been renovated and were very pleasing with plenty of storage, tea and coffee facilities...

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Thank claryNorthampton
Banff National Park, Canada
Reviewed 4 weeks ago

The Ptarmigan Inn staff were great, very helpful, friendly especially receptionist Maria. The daily buffet breakfast was delicious, a good selection of hot and cold dishes. The restaurant The Meatball, a variety of dishes available on the menu and prompt service. The room was clean and tidy and updated, bed was extremely comfortable and daily room service was available. Free...

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Thank angelacrawford1976
Sydney, Australia
Reviewed 4 weeks ago via mobile

If your thinking of staying at the ptarmigan, just check about the renovations, stayed for 3 nights and it wasn't pleasant with drilling and hammering. Staff were wonderful . Had we known we would have booked somewhere else.

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1Thank marjiocco
Huntington Beach, California
Reviewed 4 weeks ago

This hotel is great! I was very worried to stay here after reading many of the reviews on this site. But I thought the hotel was GREAT! The location is ideal! It's so close to the downtown area with restaurants and shops. And our room was really nice. The beds were super comfortable. Yes, there is some construction going on...

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Thank Shanhb
Reviewed 14 February 2017 via mobile

Just returned from this hotel after a week in Banff We arrived really late after a long delayed flight and were welcomed with a really friendly and helpful man in reception and he helped us get all our luggage to our rooms. The hotel us under going MAJOR refurbishment the first floor is completed but 2 higher floors have been...

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Thank Mary C
Marbella, Spain
Reviewed 11 February 2017 via mobile

The Hotell is comfortable and well located. The restaurant doesn't seem to work for lunch or dinner but a decent breakfast is served and included in the price. The cleaning is terrible. Flors where never cleaned during my week long stay and the dirt started to acvumulate. The rooms are comfortable but no exterior window was available in our case....

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Thank HummingRestaurants
Brisbane, Australia
Reviewed 11 January 2017 via mobile

Stayed here over New Years for four nights. Two queen beds for us and our two teenage daughters. More space than our previous hotel, but no hooks in the tiny bathroom for towels or clothes. No mini fridge for food we had brought- asked at reception and he said most rooms did not have a fridge, but he could send...

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1Thank Narelle20142014

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 

Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM474 - RM1,418 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Ptarmigan Inn staff and other travellers.
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Questions? Get answers from Banff Ptarmigan Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms being refurbished to high standards.”
 of 5 bubbles claryNorthampton, 11 Mar 2017 | Read review
“If you're looking for quality, don't stay here.”
 of 5 bubbles MyViews_11, 6 Jan 2017 | Read review
“Ask for a room without noise from the bar.”
 of 5 bubbles C3228DMruthp, 14 Sep 2016 | Read review
“Rooms were quite insulated from noise on the second floor, overlooking the main street - did not hear a thing!”
 of 5 bubbles gschmidt528, 2 Sep 2016 | Read review
“Ensure the cooling/heating is working and ask for a room with a bathroom that is larger than a matchbox!!”
 of 5 bubbles MHRWHITE, 22 Aug 2016 | Read review
5 of 5