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Banff Ptarmigan Inn

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Banff Ptarmigan Inn
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1,056 Reviews from our TripAdvisor Community

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There are newer reviews for Banff Ptarmigan Inn
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Showing 995: English reviews
Winnipeg, Canada
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 September 2016

This is a nice hotel in a great location. Underground parking is good, with the elevator available to take you up, right from the parking level. Good wifi connection and the room was very good - nice and clean. The included breakfast was very good and I had dinner there as well - also very good. It was more expensive... More 

Helpful?
Thank mavimet
Bury, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 September 2016

We stayed for 2 nights on our Rockies tour. we where both very impressed with the service, cleanliness, breakfasts, and helpfulness of the staff. We did have an issue with the pay per view but the staff were very helpful and i'm pleased we had no issues getting a full refund.

Helpful?
Thank 2timbos
Saskatchewan
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 September 2016 via mobile

Pros: Great location, nice staff, comfy bed, clean room, underground parking and a great breakfast buffet with omelet bar. Cons: Request a corner room as the walls are paper thin. Hallways very dated. Need paint and new flooring. Rooms are a bit tired but clean. Take the elevator or you'll get lost in stairwells. It's a bit of a maze.... More 

Helpful?
Thank uniquebunch
PtarmiganInnBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

Thank you for your review. I'm happy to report that we are in the process of updating all of our rooms. We cannot wait to welcome you and Henry back to see all the changes! More 

Aurora, Ohio
Level Contributor
448 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 23 September 2016 via mobile

We stopped for 1 night at this hotel as part of a luxury tour across the Canadian Rockies. This was a huge disappointment. It seems that the hotel caters to bus tours. The rooms are mediocre, unable to control the temperature. The room was hot, but there was no screen on the sliding glass doors. The room stayed hot. The... More 

Helpful?
Thank Mikeshy

Travellers are raving about these Banff hotels

NJ
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 September 2016

Booked a last minute room for one night when we decided to stay over, nice hotel. Room was clean, beds were comfy. We had a tiny balcony facing another hotel but the room next to us had a window in there room staring right out at our balcony. That was a bit odd. Centrally located, walking distance to the supermarket... More 

Helpful?
Thank lisabdh1
Sway, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 September 2016 via mobile

On checking in we were given an upgrade to a nice big room, slightly dated but comfortable. The hotel is in a good location on Banff Avenue. The breakfast and Internet were included in the cost of our stay but both were disappointing. We kept loosing the Internet connection and the breakfasts were very very poor.

Helpful?
1 Thank 166lgr166
chicago, United States
Level Contributor
110 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 September 2016

I enjoyed my stay here! The staff were very helpful. The rooms were a little dated, but had everything we needed, and it's not like Banff is a super modern town, anyway. Great location! You can walk to cave and basin, walk to the falls, walk to all the restaurants. It's right on the main drag. It has free parking... More 

Helpful?
Thank Ruth P
East Sussex Uk
Level Contributor
135 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 14 September 2016

We found Banff altogether very disappointing - touristy and crowded - we wouldn't advise anybody to go there. This hotel was fine, if a bit tired. Our room was one of those with the bathroom in between the two beds - very strange and a bit dark if you did want to use the second bed. There was no air... More 

Helpful?
Thank reviewer23_12
PtarmiganInnBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

Thank you for taking the time to write a review. The room you are describing is a split room which some guests prefer due to having a little added privacy between the beds but we do also offer rooms with the beds side by side. Banff is a beautiful town but it can get very busy in the summer. To... More 

Suffolk, United Kingdom
Level Contributor
170 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 13 September 2016 via mobile

The owners have spent on the reception and outward appearance rather than updating the rooms. The bathroom was ridiculously small with heating unit coming away from the wall, the sink unit was antiquated, and no fridge, safe or air conditioning which led to an unpleasant few days. Breakfast was poor and badly organised to cope with large parties, and the... More 

Helpful?
Thank Brent J
A TripAdvisor Member
Reviewed 7 September 2016 via mobile

The Ptarmigan Inn was perfectly situated in the heart of Banff, had friendly staff, nice room, was dog friendly (which included a dog bed, bowl, dog bone & chew toy) and had a great complimentary breakfast. We would stay here again. Thanks everyone, Ty

Helpful?
Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 

Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM317 - RM1,197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Ptarmigan Inn staff and other travellers.
8 questions
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Questions? Get answers from Banff Ptarmigan Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room without noise from the bar.”
 of 5 bubbles C3228DMruthp, 14 Sep 2016 | Read review
“Rooms were quite insulated from noise on the second floor, overlooking the main street - did not hear a thing!”
 of 5 bubbles gschmidt528, 2 Sep 2016 | Read review
“Ensure the cooling/heating is working and ask for a room with a bathroom that is larger than a matchbox!!”
 of 5 bubbles MHRWHITE, 22 Aug 2016 | Read review
“Don't take rooms that are street facing.”
 of 5 bubbles 843yuvals, 31 Jul 2016 | Read review
“Room 102 no air, faced a parking lot”
 of 5 bubbles 106laureenb, 29 Jul 2016 | Read review
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