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Charlton's Banff

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Charlton's Banff
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755 Reviews from our TripAdvisor Community

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Showing 704: English reviews
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Winnipeg, Canada
Reviewed 4 days ago NEW

Over the years we have tried several Banff hotels, but never this one. As we drove to Banff this time, we chose this hotel partly for the ample free parking, which was great, and partly because it had an elevator, in case we were too sore from skiing to take the stairs! The parking lot was never crowded and was...

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Thank Yolanda S
Reviewed 5 days ago NEW

My wife and I booked our honeymoon at Charlton's Banff and had a great experience. The staff were all friendly and prices were on par if not lower than other hotels in the area. Only downside is their Wifi is incredibly slow. We had to tether via my mobile a few times just to get good page load times. Outside...

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Thank Robyn S
Reviewed 1 week ago

We stayed for three days over Easter. We stayed in a loft room with a king bed. When we first arrived, they offered us an upgrade to a loft suite. We found out after the fact that the upgrade cost was not written on our agreement we signed. That was a little surprise that waited for us until we checked...

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Thank Cliff W
Bazel, Belgium
Reviewed 1 week ago

Charlton's is a very good hotel on Banff Avenue ! It is situated note far from the centre.It is a very quiet hotel and a lot of parking.There is a complementary breakfast and you can take a very good diner as well.Staff is very friendly ! I recommend that hotel for they who visit The Banff National Park. We where...

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Thank Arthur V
perth
Reviewed 2 weeks ago via mobile

I booked this hotel mainly because I wanted a fireplace and loft bedroom. Let's start with the fireplace, it is a gas fire with the weakest of flame providing no heat and certainly no ambiance and it cuts off automatically every 30 minutes. The fire doesn't even glow red !! It was checked - apologetically - I was told by...

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Thank john a
Calgary, Alberta, Canada
Reviewed 3 weeks ago via mobile

What I like about this place is it has everything in a modest way. The location is great, the facility has a pool, steam room and hot tub. The rooms rate includes decent continental breakfast. Some of the rooms have kitchenette.

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Thank Sidd1211
Calgary, Canada
Reviewed 3 weeks ago via mobile

We had a nicely renovated room with 2 queen beds, heated tile floors and lots of space for 3 people. The bathroom had ample counter space for 2 girls and a separate shower and soaker tub. The pool and hot tub area was very nice and had extra seating for visiting guests. The breakfast was good and I would recommend...

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Thank Leopard216
Edmonton, Canada
Reviewed 4 weeks ago

I stayed in the Hotel twice in a matter of a week, once for pleasure once for a work function. First the vacation stay we had a Loft suite. In the pictures they make the suite look spacious and roomy but in actuality it reminded me more of a dorm room in college. The Loft sits right above the entryway...

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Thank Wolfpack88
BanffManagement, Manager at Charlton's Banff, responded to this review

Dear Wolfpack88 Thank you very much for taking the time to review Charltons Banff. It was a pleasure to host you twice in one week! It's wonderful that the Deluxe Room, pool facilities and staff were excellent. I'm sorry to hear that the Loft Suite didn't meet your expectations, but appreciate all your comments as they help us to improve...

Calgary, Canada
Reviewed 5 weeks ago

My friend and I stayed here this past weekend, just for a girls getaway. The room was outdated but spacious and was a loft room so there was a fireplace, couch, mini fridge etc. The bed and pillows were comfortable, the bathroom was decently sized and clean, the hot tub was great. There is also a swimming pool and steam...

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Thank Hana_J403
BanffManagement, Manager at Charlton's Banff, responded to this review

Dear Hana_J403 Many thanks for taking time to write a review of Charltons Banff. It's great to hear that you found the bed comfortable, the room to be clean and enjoyed the hot tub. It is disappointing that, overall, we did not meet your expectations, but will use your comments to work towards continual improvement of our facilities. The issue...

Reviewed 28 February 2017

Room on main level was appreciated. Parking was close to door. Hotel has great location. We walked to main business area as well as adjacent restaurants. We also enjoyed the hot tub and pool, which were clean and not overly busy. We ate at the breakfast each morning.

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Thank Tamy B
BanffManagement, Manager at Charlton's Banff, responded to this review

Dear Muggymoo, Thank you for taking the time to write this great review. We are delighted to know you enjoyed your stay with us, especially the hot tub and pool, which our housekeeping team work hard to ensure is always clean. We take great pride in meeting our guests expectations. Once again, thank you for your feedback and we hope...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 

Additional Information about Charlton's Banff

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM545 - RM1,118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charlton's Banff 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
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Questions & Answers

Here's what travellers have asked, with answers from Charlton's Banff staff and other travellers.
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Questions? Get answers from Charlton's Banff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room on the first floor ! You can park your car before the room as we did !”
828arthurv, 11 Apr 2017 | Read review
“Deluxe rooms are much nicer then the loft's and cheaper too.”
Wolfpack88, 21 Mar 2017 | Read review
“Closer to the front, it's a big difficult to navigate corridors.”
Teegsy07, 6 Feb 2017 | Read review
“The King bedroom was perfect!!!”
BradfromCanada, 20 Jan 2017 | Read review
“Always ask to see the rooms on arrival as the details on the hotel web site are misleading.”
A7572PMpeterh, 9 Jan 2017 | Read review
5 of 5