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High Country Inn

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#17 of 32 Hotels in Banff
Certificate of Excellence
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High Country Inn
High Country Inn
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379 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Zwolle, The Netherlands
Reviewed 18 June 2015

Banff is not very big but still this hotel has the advantage of being on easy walking distance from the town centre. The entire hotel is clad in somekind of eighties brown and beige styling. In some parts this makes it a bit gloomy (like in the breakfast room). But the room was maintained well, everything worked and really clean....

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Helpful?
Thank JBObackNL
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for your kind review of our property! I am glad you enjoyed your stay with us and we look forward to seeing you again one day. Best wishes, Lucinda Wynn Front Office Manager.

Reviewed 10 June 2015 via mobile

My wife and I spent two nights here on our recent trip. The room was a good size and was very clean. The hotel has reasonable facilities and the breakfast was a limited continental style. While the hotel is not in the main area of Banff, if is only a 5-10 minute walk away, so not an issue. Staff were...

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1Thank Jcb-Jeff
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you so kindly for your positive review of our hotel. I am glad to hear you enjoyed all aspects of your stay and we look forward to hosting you again in the near future! Kind regards, Lucinda Wynn. Front Office Manager

Hobart, Australia
Reviewed 10 June 2015

Friendly staff, able to park underneath with elevator to floor. Balcony overlooked Banf Ave. Room on second floor. Two queen beds. Close to everything Banf has to offer. Clean. Had fridge and ironing board. Ice machine always an added plus. Continental breakfast had a good selection with an excellent fresh fruit salad. Would stay again.

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Helpful?
Thank Clare D
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Clare, Thank you for taking the time to give such a positive review of our hotel, it is greatly appreciated! I'm pleased to hear you enjoyed all aspects of your stay and the newly renovated rooms. We look forward to seeing you again in the near future! Best wishes, Lucinda Wynn. Front Office Manager

Taastrup, Denmark
Reviewed 7 June 2015 via mobile

The hotel is perfectly located in a short walking distance from Banff downtown. The employees were nice but it can be discussed if it's good service when we had to go down to reception from the third floor 2 times before getting access to the room. They couldn't get the keys to work and the next day we had the...

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Thank Susan R
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Susan, Thank you for taking the time to write a review of our property. I am glad to hear you enjoyed your newly renovated rooms and I do apologies about the keys not working, sometimes they can be deactivated by holding them next to a cell phone or a camera. We hope to see you again one day soon!...

Prestwick, United Kingdom
Reviewed 1 June 2015

Hotel is a walk away from shops and restaurants. Included breakfast had a reasonable selection. We had a 2room suite as we were travelling with adult son but you had to go through our room to get to bathroom - not ideal layout. The room had a microwave and dining table and chairs but no crockery or cutlery. We were...

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1Thank catherine w
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Catherine, Thank you for taking the time to review our hotel. I am glad to hear you enjoyed your stay and I do apologies for your room not being made up by the time you returned. Usually all our arrivals at the hotel for that day are the priority rooms as check in is guaranteed at 4pm and then...

Chicago, Illinois
Reviewed 1 June 2015

We stayed here for 5 nights in a suite that had two queen beds. We thought it had a pull out in the main room but it was a queen bed; we would have preferred to have a sofa than to have to sit on the bed. Otherwise the room had a small dining table with chairs, a microwave and...

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1Thank DebAE
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thanks for taking the time to review our hotel online, it is greatly appreciated! I'm glad to hear you enjoyed your stay with us and we look forward to seeing you again in the near future. Warm regards, Lucinda Wynn. Front Office Manager

St. Albert, Alberta
Reviewed 29 May 2015

The High Country Inn is one of a group of moderately-priced hotels along Banff Avenue in this popular tourist town of 8000 in Alberta's Rocky Mountains. Built about 30 years ago, this inn is close to the shopping, dining/drinking, and entertainment areas of Banff without being right in the centre of the "action". The rooms in the High Country are...

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1Thank RAL46
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for taking the time to review our property. Your positive and detailed feedback is highly appreciated and I am so glad to hear you thoroughly enjoyed your stay with us and all aspects of the hotel. We are also grateful that you decided to call the hotel direct. We look forward to hosting you and your...

coventry uk
Reviewed 25 May 2015

I stayed at this hotel for three days earlier this month. The hotel is in a great location in central Banff, short walk to shops and restaurants. The room was a tad dated, but the beds and television appeared to be new. There was a balcony and the wifi signal was great. We had a hire car, so the underground...

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Thank couchguru
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for your positive review of our hotel. We look forward to seeing you again one day! Kind regards, Lucinda Wynn. Front Office Manager

Calgary, Canada
Reviewed 20 May 2015

I wouldn't give this hotel any rating if I could... Air conditioners are disgusting! do they ever clean them out? only blew out dust if you ask me. Found garbage under the bed (and on deck) and glasses did not look clean... i wouldn't dare trust those.. Chambermaid staff were loud and glared at me when i switched my do...

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Helpful?
Thank Lily S
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for your feedback concerning our property. I would like to apologize for your discontent this past week while visiting our hotel. I would also like to add that it was disappointing from our perspective that you did not give us the chance to improve the situation. We certainly could have offered a different room or some...

Winnipeg, Canada
Reviewed 20 May 2015

High Country is a nice clean hotel in a good location on Banff Avenue. It is an easy walk to restaurants and shopping which is a convenient option as parking downtown can be challenging. The staff were very helpful and friendly.

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1Thank ballison5
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for taking the time to review our property. I am very pleased to hear you enjoyed your stay with us and we look forward to hosting you and your family again in the near future! Take care, Lucinda Wynn. Front Office Manager.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Smoking rooms available
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Found within the mountain town of Banff, sitting alongside the majestic Rocky Mountains is the High Country Inn, where leisure and comfort is of the utmost importance. From relaxing in our pool, hot tub, or traditional dry cedar sauna to dining at Ticino Swiss-Italian Restaurant, guests staying at the High Country Inn will find an array of luxurious and family-friendly lodging amenities designed to help make their stay exceptional. ... more   less 

Additional Information about High Country Inn

Address: 419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM398 - RM1,352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — High Country Inn 3*
Number of rooms: 70
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Also Known As:
High Country Hotel Banff
High Country Banff
Country Inn Banff
Banff Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from High Country Inn staff and other travellers.
6 questions
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9 months ago
dunlap, tn
over a year ago
dunlap, tn
over a year ago

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Questions? Get answers from High Country Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with even numbers have views of the mountains.”
 of 5 bubbles Knansea, 19 Mar 2017 | Read review
“The views out the back side of the hotel are much better and the rooms are probably quieter.”
 of 5 bubbles StevoinMinnesoto, 13 Nov 2016 | Read review
“2nd floor easy to walk to and quiet no upstairs noise”
 of 5 bubbles wave2wave, 10 Oct 2016 | Read review
“A bit noisy on the front, facing the street. I suggest earplugs!!”
 of 5 bubbles SandraN196, 6 Oct 2016 | Read review
“Book a mountain view room”
 of 5 bubbles paulcU2272BY, 5 Oct 2016 | Read review
5 of 5