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Inns Of Banff

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1,095 Reviews from our TripAdvisor Community

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Mississauga, Canada
Reviewed 6 days ago NEW

We stayed for two nights. The whole building was like a maze. Agreed. We did take a little effort to get to our room. Afterward, it's not hard to find the room at all. There was a little balcony with a beautiful mountain view, definitely a plus. The breakfast was very good. The services at the restaurant was good too....

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Helpful?
Thank MarcLiu1950
IOB_Manager, General Manager at Inns Of Banff, responded to this review

Thank you for taking the time to review your stay MarcLiu1950. I am delighted to hear you found your room to be clean and enjoyed the spectacular mountain views from your deck. It is also great to hear you found the service and food at our restaurant to be good too. You are perfectly correct in your observations that the...

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

We have stayed a few times here over the years. The hotel is basic North American. I couldn't swear to it, but the decor looks the same to me as it did 20 years ago, but now it's getting a bit tired. Saying that, the beds are comfortable, the linen is clean and the staff are friendly. We stayed 1...

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Helpful?
Thank Fingal2015
IOB_Manager, General Manager at Inns Of Banff, responded to this review

Thank you for your comments Fingal2015. Our hotel is one of the oldest accommodations in town and I do agree that some area's are in need of renovation. We do have a large renovation project planned for some time in the future. These plans do take a large amount of organisation, but in the mean time I hope you will...

Rossendale, United Kingdom
Reviewed 1 week ago

Over last 21 years stayed here 9 times with different members of my family. Prior to this 12 day stay always been delighted. No longer. Firstly a principle reason for staying here was there much advertised and exceptional " huge outdoor hot tub"this was always fantastic after a hard days sking,even in minus 25! when checking in I asked for...

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1Thank john k
IOB_Manager, General Manager at Inns Of Banff, responded to this review

I must agree john k that our outdoor hot pool was an outstanding amenity at the hotel and enjoyed by many. It was not an easy decision to close this area, but the safety of our guests is our top priority. A new modernized pool area forms part of a larger renovation project planned for the future. I am sorry...

Reviewed 1 week ago via mobile

I got here after traveling for two days and staying at a horrible hotel the night before. I wasn't sure what to expect as the reviews are pretty mixed. The guy in the reception is very nice and told me he had given me an upgrade. So I get to my room after getting lost a few times (yes this...

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Helpful?
1Thank Gabriellaskanshed
IOB_Manager, General Manager at Inns Of Banff, responded to this review

I am delighted you loved your stay with us Gabriellaskanshed. It is great to hear you found the room to be comfortable, large and really clean. We pride ourselves in offering great accommodation at a reasonable price and I am glad you found this the case during your stay here. Thank you for your comments.

Edmonton, Alberta, Canada
Reviewed 2 weeks ago via mobile

We received a wonderful deal on our room. However you could hear everything all night long. The room itself was clean but I wouldn't stay here again as it was so loud and sounded as though he people were right in our room with us.

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1Thank Ashley L
IOB_Manager, General Manager at Inns Of Banff, responded to this review

I am sorry that you were disturbed by noisy neighbors Ashley L during your recent stay with us. It is good to hear though that you found a great deal on the price of your room and found the room clean. Thank you for your comments.

Reviewed 2 weeks ago via mobile

... fellow employees had different rooms in the main building and did not not share my experience. Swiss village.... three nights... old and run down. Room reaked of Rye (the mattress was soaked in it at some point in it's life) carpet had bleach stains, furniture beatup and tattered. During my stay, room was never vacuumed, and bathroom counter not...

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1Thank Travis12345
IOB_Manager, General Manager at Inns Of Banff, responded to this review

Thank you for taking the time to review your stay with us Travis 12345. Our standard accommodation located in the Swiss Village building provides simple rooms at a great rate. I am glad that you did find our rates 'very reasonable, for what you got'. The building is one of the oldest in town and upgrades are planned for the...

Calgary, Canada
Reviewed 3 weeks ago

Stayed at this hotel recently with a group of kids for a tournament. You know there is a problem when kids don't want to go in the pool. They went in once and never again all weekend. They thought the chlorine was too much, and it was way too small for a group of kids, and were not interested in...

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1Thank jessieg75
IOB_Manager, General Manager at Inns Of Banff, responded to this review

Thanks for taking the time to review your time with us jessieg75. I would certainly agree that the hotel is difficult to navigate, especially to first time guests. Hotel staff will always help giving directions if needed. I am pleased to read that you found your guest room clean once you did manage to find it. The hotel maintenance department...

Calgary
Reviewed 3 weeks ago

I stayed two nights in the "Swiss Village" section of the hotel. Dark, dreary, dated and dirty room. The staff are helpful and polite. The worst part was the room was super hot. When I checked in someone accessed the heating and claimed it was working. I had the window open at night, but by 3am woke up freezing. Two...

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Helpful?
Thank calgarymike2015
IOB_Manager, General Manager at Inns Of Banff, responded to this review

I am sorry that you did not enjoy your Banff getaway. Outside air temperatures in the valley have been fluctuating tremendously over the past few weeks and this has caused us a few problems in setting our centralized heating systems to the correct level. I am again sorry if this adversely affected your time with us. Our Swiss Village accommodation...

Reviewed 3 weeks ago via mobile

I've stayed at a few hotels in Banff and this one left a lot to be desired. It requires a lot of repairs, towel racks falling off the wall, shower head barely attached, etc. Mostly my issue was with the cleanliness, especially in the bathrooms, was questionable. I would definitely look around for a different place until this place gets...

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Helpful?
Thank Danielle P
Labrador City, Canada
Reviewed 4 weeks ago via mobile

Inns of Banff isn't your most updated place however, it is great on price and the staff is awesome! The rooms are a great size, the bathroom is a bit on the "small" size. Rooms are clean. The ONLY issue I had/have is the hot tub indoors isn't accessible by others using it over capacity. I think the staff could...

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Helpful?
Thank Arlenesmichelin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located on Banff Avenue the Inns of Banff has some of the best views in all of Banff. With 244 rooms this 3.5 star hotel has it all - ski rentals, award winning Wildfire Grill, Bears Den Lounge, both an indoor pool and jetted hot tub along with an outdoor hot pool, heated underground parking, Japanese restaurant Miki, Gift shop, and more. ... more   less 

Additional Information about Inns Of Banff

Address: 600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM266 - RM2,207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Inns Of Banff 2.5*
Number of rooms: 244
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Also Known As:
Inns Of Banff Hotel Banff
Inns Banff
Hotel Banff
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Questions & Answers

Here's what travellers have asked, with answers from Inns Of Banff staff and other travellers.
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over a year ago
over a year ago
Canadian, Texas
over a year ago

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Questions? Get answers from Inns Of Banff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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