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Mount Royal Hotel

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Room & Suite (166)
Pool & Beach (14)
Business Centre & Event Rooms (10)
Overview
  • Excellent84%
  • Very good8%
  • Average8%
  • Poor0%
  • Terrible0%
today
“A wonderful place to stay”
6 days ago
“Relaxing”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12)
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10
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LanguageEnglish
10
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1 - 5 of 12 reviews
Reviewed today

The hotel itself is impeccable. The rooms and hallways are beautiful, could not fault them in any way. The staff are very helpful, polite and pleasant. The location of the hotel is perfect, so handy for everything that Banff and the Rockies have to offer....More

Review collected in partnership with this hotel
Thank Feathers66
Reviewed 6 days ago

Air conditioning did not work and multiple calls to front desks and engineer visits did not resolve matter. Luckily it turned cooler weather later in trip. Rooms are new as hotel just reopened. Looks like they are trying to get kinks worked out. It seems...More

Review collected in partnership with this hotel
Thank tomhoffman3
Response from PursuitBanff, Front Office Manager at Mount Royal HotelResponded 4 days ago

Dear tomhoffman3, Thank you for your review. We apologize that we did not meet your expectations and I urge you to reach out to me directly to discuss your stay with us at nduchaine@mountroyalhotel.com. Regards, Norm Duchaine Front Office Manager

Reviewed 6 days ago

This hotel was last night on a tour schedule. Clean new ( remodeling after a fire; we were in the new part) nice relaxing roof top bar and two jacuzzi spas to relax after a day of hiking the beautiful region. Staff friendly and helpful....More

Thank czmkathy
Response from PursuitBanff, Front Office Manager at Mount Royal HotelResponded 4 days ago

Dear czmkathy, Thank you for your review! We are pleased that you enjoyed your stay with us, and that you were able to relax in our amazing top floor lounge. We look forward to welcoming you back to Banff in the future. Kind regards, Norm...More

Reviewed 6 days ago

We had a wonderful time! The room was amazing, and the rooftop was great. Norm the manager was so wonderful and treated us so well. We would definitely stay here again and recommend it to other travelersMore

Review collected in partnership with this hotel
Thank Lona03
Response from PursuitBanff, Front Office Manager at Mount Royal HotelResponded 4 days ago

Dear Lona03, Thank you for your review! Pleased to hear that you enjoyed your stay with us and that we were able to exceed your expectations, and that you had the opportunity to enjoy the fifth floor hot tubs. We look forward to welcoming you...More

Reviewed 6 days ago

In the middle if the town Rooftop Lounge and Whirlpool Rooms are clean, modern an big Nice bathrooms Friendly staff, nice lobby Restaurant wasn‘ t open yet Parkinglot was right behind the hotel - perfect!More

Review collected in partnership with this hotel
Thank Claudia H
Response from PursuitBanff, Front Office Manager at Mount Royal HotelResponded 4 days ago

Dear Claudia H, Thank you for your review! We are pleased that you enjoyed the rooftop lounge and hot tubs, the brand new rooms, staff, and decor of the hotel. We look forward to the reopening of Tony Roma's in the near future. Regards, Norm...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$187 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$187 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Room & Suite (166)
Pool & Beach (14)
Amenities (10)
Questions & Answers
Ask a question
raytaximan
9 February 2016|
AnswerShow all 2 answers
Response from Nickademus64 | Reviewed this property |
We used a local tour company (Brewsters) Very good with excellent guides
1
Vote
Lana G
29 December 2015|
AnswerShow all 5 answers
Response from CameramanUk | Reviewed this property |
Very good breakfast and cater for healthy or the big fry up, either way you won't got hungry.
0
Votes
Mel N
14 December 2015|
AnswerShow all 3 answers
Response from Macca499 | Reviewed this property |
No it doesn't! We stayed in June 2015, and it did not have an indoor or outdoor pool.
0
Votes
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