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Sunshine Mountain Lodge

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#10 of 32 Hotels in Banff
Certificate of Excellence
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Sunshine Mountain Lodge
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570 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Calgary, Canada
Reviewed yesterday NEW

most helpful staff but little experience. food was sub standard. dinner was uneatable ( half chicken was so dry and pork chop was over done) at breakfast staff could not supply potatoes with our eggs benedict

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Helpful?
Thank kyler342
Calgary, Canada
Reviewed yesterday NEW

I really enjoyed my stay at the Lodge and was particularly impressed with the wonderful staff, who did everything to insure that my stay went well. The staff are really excellent at this facility. It is a pleasure to just wake up and put your skis on.

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Helpful?
Thank petersV2176AO
Calgary, Canada
Reviewed 2 days ago NEW

I never really realized before how valuable in terms of time and experience that staying on the hill would be. We loved arriving at night and taking the gondola up the mountain. It was better than an amusement park ride! Followed by a late dinner at Trappers, nightcap in Eagles Nest and the next full day skiing! Hot tub was...

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Helpful?
Thank Atalanta403
Edmonton
Reviewed 2 days ago NEW

We stayed in the waterfall room. The queen bed was very comfortable but the trundle bed was hard. The room was a little cramped for 3 but excellent value for what we paid. The elevator wasn't working for part of the time we were there. Except for the restaurant, service was exceptional. We were very disappointed in the restaurant -...

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Thank nora123
Calgary, Canada
Reviewed 2 days ago NEW

beautiful place for sure, we love the opportunity to stay and enjoy the morning start so close to the hill. But location should never trump quality and experience. On arrival at base parking lot, check in was fast and efficient - then up at the village base less so. i had a young child with me, and we were given...

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Helpful?
Thank darryls175
Ponoka, Canada
Reviewed 3 days ago NEW

Service was wonderful. Staff was friendly and helpful. Hotel was great. Very fun staying right on the ski hill. Choices for eating were limited and expensive but you are on the side of a mountain so kind of expected that.

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Helpful?
Thank LKLLTT
Lindsay G, General Manager at Sunshine Mountain Lodge, responded to this review

Thank you for choosing the Sunshine Mountain Lodge for your ski weekend. On behalf of everyone at the resort, we are thrilled to hear you found our team members friendly and helpful and that you enjoyed staying right on the mountain. We look forward to welcoming you back again soon. Best regards, Mark Bell Sunshine Mountain Lodge

Calgary, Canada
Reviewed 3 days ago NEW

I love the mountain. The skiing is great. The service was better than it has been from previous trips staying on the mountain. The worst part was the food, the quality was not good. I had the chicken club for lunch and it was not good at all. Then had the 1/4 chicken for dinner, which wasn't bad. But the...

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Helpful?
Thank G153ATianp
Edmonton, Canada
Reviewed 3 days ago NEW

Friendly staff, great service and extremely convenient ski in/out! Sunshine staff are always very friendly and accommodating and make it easy to focus on skiing, not moving luggage and lining up for lift passes.

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Helpful?
Thank powhunter42
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thanks for choosing the slope-side Sunshine Mountain Lodge, Pow Hunter. I am thrilled you enjoyed the convenience of our location and friendly staff. I hope you will visit us again soon. Best regards, Mark Bell Sunshine Mountain Lodge

Burlington, Canada
Reviewed 1 week ago

Excellent snowboard adventure, great clean hotel, easy to get to, friendly staff, hot tub, good snow for November, will go back, highly recommended, good food, good lifts, good drinks, Banff is nice. Enjoy

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Helpful?
Thank jasoncU395AZ
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Thank you for choosing to stay at the Sunshine Mountain Lodge, Jason. I am thrilled that you enjoyed your adventure and we look forward to seeing you again soon. Warm regards, Mark Bell Sunshine Mountain Lodge

Peterborough, Canada
Reviewed 1 week ago

We've just come back from a fabulous 4 day get away to Sunshine Mountain Lodge. We were there for a family wedding. The staff were very supportive of all of us, and went out of their to accommodate our needs, even offering discounts for things like ski rentals. Because of the numbers, we did find restaurant service slow at times...

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Helpful?
Thank Casey D
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

I am thrilled that you enjoyed you ski and stay vacation at the Sunshine Mountain Lodge, Casey. Your mention of the team members going above and beyond to make sure your stay was enjoyable is wonderful to hear and I will pass these comments on to them. Thank you for the review and we hope to see you again. Best...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The best kept secret in the Canadian Rockies is located at 7,200 feet in Canada’s oldest and most famous National Park, Banff National Park. The Sunshine Mountain Lodge offers incredible comfort, luxury and convenience. Experience the anticipation of fresh tracks as you catch the first chairlift after waking just steps from the only ski-in, ski-out accommodations in Alberta. Sunshine Village’s professional and friendly staff take care of all the details allowing you to do what you do best; whether it’s skiing Sunshine’s world famous snow, relaxing in the hot pool and spa or dining at one of the Lodge’s casual or elegant venues. When you are done enjoying your “best day ever!” relax by immersing yourself in the peacefulness and tranquility of undisturbed nature of our village. Afterwards, delight in the accommodations of the enhanced West Wing suites that offer heated floors, jetted tubs, floor-to-ceiling windows and fireplaces offering cozy entertainment to send you to sleep. ... more   less 

Additional Information about Sunshine Mountain Lodge

Address: 1 Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM1,034 - RM1,151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunshine Mountain Lodge 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Sunshine Mountain Hotel Banff
Sunshine Mountain Resort
Sunshine Village Inn
Hotel Style:
#4 Top resorts Hotel in Banff
#5 Spa Hotel in Banff
#9 Family Hotel in Banff
#12 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Sunshine Mountain Lodge staff and other travellers.
5 questions
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Questions? Get answers from Sunshine Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure (if you are traveling in the winter) to rent an SUV if you are driving in from Calgary. The roads can be treacherous.”
 of 5 bubbles mikemO7608VR, 17 Aug 2016 | Read review
“Balcony suite on the sunny side worth it for non skiers”
 of 5 bubbles WelshToGo, 22 Apr 2016 | Read review
“Corner Suite”
 of 5 bubbles ingrids62, 13 Apr 2016 | Read review
“Pick hill side”
  • View from Divide Chair - Sunshine Mountain Lodge is just to the right at the base of the run.
 of 5 bubbles MinivanCalgaryFamily, 12 Apr 2016 | Read review
“We like the quiet rooms overlooking waterfall run. Top floor is also quieter, with less noise from clomping ski boots.”
 of 5 bubbles CalgaryMarcoPolo, 2 Apr 2016 | Read review
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