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Sunshine Mountain Lodge

981 reviews
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Traveller (178)
Room & Suite (387)
Storyboard
Overview
  • Excellent44%
  • Very good35%
  • Average15%
  • Poor5%
  • Terrible1%
Travellers talk about
“chimney corner”(76 reviews)
“west wing”(28 reviews)
“eagles nest”(28 reviews)
Free Wifi
Free Parking
Breakfast Available
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (981)Write a Review
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All reviewschimney cornerwest wingeagles nesthot tubgreat skiingfirst tracksseason pass holderschair liftspring skiingski schoollift ticketsearly seasonski resortyour luggagemurphy bedgondola ridefamily room
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1 - 5 of 973 reviews
Reviewed 5 days ago

Booked a room with a double on a mezzanine level and 2 doubles on ground floor (one that could be lifted into the wall). Amazing view onto the ski lifts and mountains. Very quiet and very nicely fitted out. Staff cleaning the room and manning...More

Thank Carl P
Hotel's Favourite
Reviewed 2 January 2018 via mobile

Spent 3 nights in the Lodge just before Christmas. Family of four with two young kids (aged 5 & 7). Booked the west wing loft which was perfect for us. Double bed upstairs with a bathroom, and downstairs another double bed plus a fold down...More

1  Thank hongkongtravelman
Response from Jason T, Manager at Sunshine Mountain LodgeResponded 10 January 2018

Thank you for the wonderful review! we're delighted you and your family enjoyed your stay with us. We truly appreciate you taking the time to write and share your experience with us. We'll be sure to pass along your comments to our entire team. All...More

Reviewed 1 week ago via mobile

I am writing this in the hopes of providing constructive criticism for management to make changes as I live in Calgary and want Sunshine to not only survive but thrive! I’m going to be fair and honest in this review. I’ll point out the good...More

1  Thank Kholian
Response from Jason T, Manager at Sunshine Mountain LodgeResponded 6 days ago

Thank you very much for your review. We appreciate you taking the time to detail your full experience with us and the offering of suggestions to ensure we're working on continuous improvement at all times. We're disappointed about some of the service issues you experienced,...More

Reviewed 2 weeks ago

We stayed a week in the waterfall suite at Sunshine Mountain Lodge for our ski vacations in Sunshine Village. The suite was very luxurious with a full king-size bed, a TV screen (low-resolution channels only), an open fire, an bathroom with Jacuzzi-bath and a magnificent...More

Thank 485olivierk
Response from Jason T, Manager at Sunshine Mountain LodgeResponded 1 week ago

Thank you for your review and kind words about our staff. We're very happy to hear you enjoyed your stay with us, and we look forward to seeing you again. All the best,

Reviewed 3 weeks ago

It's incredible to take the gondola up and experience the mountain at night when all the lifts are closed and you're in paradise. Updated, renovated rooms with great views, very clean and very friendly staff.

Thank Terri M
Response from Jason T, Manager at Sunshine Mountain LodgeResponded 1 week ago

Thank you for your review. We're delighted to hear you enjoyed your stay with us. All the best,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Concierge
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Details
Price range
US$160 - US$554 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Banff
#4 Spa Hotel in Banff
#4 Top resorts Hotel in Banff
#8 Family Hotel in Banff
#12 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$554 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Banff
#4 Spa Hotel in Banff
#4 Top resorts Hotel in Banff
#8 Family Hotel in Banff
#12 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (178)
Room & Suite (387)
Dining (48)
Pool & Beach (16)
Amenities (52)
Family and Play Areas (1)
Questions & Answers
Ask a question
laurawells68
21 October 2017|
Answer
Response from Albert A | Reviewed this property |
Sunshine Ski resort itself is 20 mins away from Banff by bus. Once you get to the resort base, you then need to take the gondola to get to the actual village. If you are staying in the hotel, the gondola ticket will be... More
1
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LeaveTheTourBusBhind
21 May 2017|
AnswerShow all 4 answers
Response from Nicole M | Reviewed this property |
So many more restaurant choices available in Banff instead.
0
Votes
Andrew L
3 May 2017|
AnswerShow all 2 answers
Response from Jennifer W | Reviewed this property |
Some of the best and most snow falls at Sunshine in the spring. April snow conditions should still be quite good. The temperature is warmer for a nice, warm ski day (vs potentially -25 Celsius in December or January) but of... More
1
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Room Tips
"West wing rooms were quiet."
Read review
"West wing rooms are the newest part of the hotel."
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"go for the "waterfall" view rooms. Way quieter and cozy. FYI, the waterfall they refer to is a ski..."
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"If you need more room you will have to spend a bit more otherwise double room is fine."
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