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The YWCA Banff Hotel

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239 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Tainan, Taiwan
Reviewed 12 July 2012

Simple, but cheap, and good location. We got a private room - they made a mistake & gave us one with a bathroom - but didn't charge any extra (nice surprise) - the staff is very kind & helpful - and the other people there were nice too. No extras or special service - pay per use internet - free...

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1Thank scybulsk
The world
Reviewed 11 July 2012

Stayed twice, once in March and once in May of this year. Only getting around to our reviews now. Had a private room for about a week on the first trip. Loved it. Great location. Super nice staff. Great wee cafe. Very very clean place. All of the tours we done picked us up at the lodge. Though town is...

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1Thank Paul T
Management response:

Dear ConorH, We are thrilled to hear you had such a great time when you stayed with us both in March & May. We pride ourselves on our outstanding customer service, so we are were pleased to read that you too found our staff 'super nice' and also enjoyed our 'wee' cafe (which expands greatly in the summer with the...

Andover, United Kingdom
Reviewed 7 July 2012

The Y Mountain Lodge is different! It is within the old Banff Hospital, has both “normal” double rooms for visitors and also has groups of school kids visiting and staying in dormitories. We were in a double room, so this review reflects this. The staff are lovely, a mix of international short term workers and staff, the visitors are a...

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1Thank josiow
Management response:

Hi Josiow, Something a little different describes The Banff Y Mountain Lodge perfectly. Not only does the building have a great history, owing to it's role as the main Banff hospital for many years, but also that it's a social enterprise helping to fund the domestic violence prevention work of the YWCA of Banff. We embrace this past and bring...

Toronto, Canada
Reviewed 5 July 2012

Two of us stayed here thinking this would be an inexpensive alternative to a regular hotel. We stayed in a room with 2 beds and private bath. We will never return. The money saved was not worth it. Most disturbing was that there are signs everywhere encouraging guests to write good reviews on TripAdvisor! How ironic. These signs mention that...

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4Thank EasyTraveler264
Management response:

Hi EasyTraveler264, Thank you for taking the time to compose your review. We were sorry to hear that we weren't able to provide the quality of product you are accustomed to, in this instance. I can assure you that this isn't the norm at our social enterprise, based on the feedback we get from other guests. Although your review wasn't...

Gunnedah, Australia
Reviewed 20 May 2012

The staff at Banff Y were very hospitable, especially Cameron, on my arrival. He was quick to point out the hot spots in Banff and lead me in the right direction for all my needs. The shared Kitchen had great facilities. The location also is fantastic, walking distance to Banff Ave.

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4Thank KristenM2781
Burleigh Heads, Australia
Reviewed 16 May 2012

My husband, our 20 y/o son and I stayed here for 4 nights last week. We had a family room. Everything was clean. We had 2 double beds (and there was a fold out settee if required, which we didn't). Very little storage space. Small fridge in room which was great. Shared kitchen and dining room. Ensuite was clean. No...

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1Thank Spunkybabe
Steve W, Public Relations Manager at The YWCA Banff Hotel, responded to this review

Thank you Spunkybabe for taking the time to post such a thorough review. I was really happy to hear that you enjoyed your stay with us & that the room you choose for your family matched your needs. I'll make note to speak with our Maintenance Manager regarding mild temperature changes in the shower of the family room. We hope...

Matlock, Canada
Reviewed 10 May 2012

Stayed here with two friends in a private room with ensuite. Gave us a roll-away bed at no extra charge. Great location and staff were friendly but moved to King George Hotel after two nights because it actually worked out to be cheaper.

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2Thank WpgMBMatlock_Canada
Steve W, Public Relations Manager at The YWCA Banff Hotel, responded to this review

Hi WpgMBMatlock_Canada, Thank you for taking the time to post your review. We were pleased to hear that you enjoyed chatting with our friendly staff and found time to explore the local area. In response to your note about pricing; we wanted to add one thing which may help future guests as well as yourselves help pick their lodging. As...

Calgary, Canada
Reviewed 13 February 2012

A buddy and I decided to crash here one night before going skiing to Nakiska the next day. The Y Lodge was quite frankly the cheapest place we could find for a twin room. The check-in staff were friendly and helpful, you get free parking each night you stay and the beds were very comfy. The room was clean although...

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3Thank Keiron G
Lake Louise, Canada
Reviewed 29 January 2012

I needed a room for a night and this place and from start to finish the service was beyond wonderful.When I checked in I said I had a reservation in a 4 person dorm but all were full but they apologized and gave me a free room upgrade!!I had a private room with facilties down the hall plus my view...

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3Thank Johannes v
London, United Kingdom
Reviewed 13 January 2012

I stayed in a double room with a private shower and toilet. It was basic but clean and tidy. Only two plug sockets in the entire room though so had to unplug the bedside light to charge my phone. The rooms are very quiet, a few doors down a group of guys were listening to music with their door open,...

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2Thank William D

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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The YWCA Banff Hotel is the perfect mountain hideaway for travelers on a budget. Whether you're coming to ski & snowboard in the winter or mountain bike and hike in the summer, we've got great deals for you! Our hotel has a number of room options, so we can easily accommodate your parties needs. We feature private rooms with bath, private rooms with shared bath, (4, 6, 8 and 10-person) dorms and family suites all at lowest-in-town prices. As the YWCA Banff Hotel is a social enterprise funding domestic violence preventions programming you know what when you stay with us, not only are you getting a great room at a fantastic price, but you're also helping women and children in the Banff. Other features;*Knowledgeable friendly staff*Clean, safe rooms *2 tv/media rooms*New! Large open plan guest kitchen which seats upto 24 people *Wi-fi Internet (For a small daily fee) *Free parking*Coin-op laundry *Large outdoor space with volleyball*Security lockers*Free linens*Licensed restaurant with Happy Hour beer prices *24/7 front desk service. ... more   less 

Additional Information about The YWCA Banff Hotel

Address: 102 Spray Ave | P.O. Box 520, Banff, Banff National Park, Alberta T1L 1A6, Canada (Formerly Banff Y Mountain Lodge)
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM230 - RM527 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The YWCA Banff Hotel 2*
Number of rooms: 42
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Also Known As:
Banff y Mountain Hotel Banff
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Questions & Answers

Here's what travellers have asked, with answers from The YWCA Banff Hotel staff and other travellers.
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Questions? Get answers from The YWCA Banff Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing away from street and elevator”
 of 5 bubbles TwoCrabs, 2 Jan 2017 | Read review
“ask for room facing court yard”
 of 5 bubbles 368CathyC368, 29 Sep 2016 | Read review
“Rooms 'facing the courtyard' are quieter.”
 of 5 bubbles QuietlyRetired, 26 Sep 2016 | Read review
“Be glad these people are there offering good value for money in banff”
 of 5 bubbles nielgillespie, 17 Aug 2016 | Read review
“Stay high at the back and away from the elevator.”
 of 5 bubbles Harold2010, 15 Dec 2015 | Read review
5 of 5