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Rundlestone Lodge

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#8 of 32 Hotels in Banff
Certificate of Excellence
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1,041 Reviews from our TripAdvisor Community

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Showing 952: English reviews
norfolk,uk
Reviewed yesterday NEW

we had a stunning view from our room of the mountains which really made the hotel stand out for us. the room were quite dark in decor but felt very homely...the room was of a good size and we faced the front of the hotel facing the road.....never heard any road noise in the 3 days that we stayed. the...

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Helpful?
Thank Donna P
Reviewed 5 days ago NEW

This was a nice place to stay. The staff was very helpful and accommodating. The restaurant was very nice as well. It was within walking distance to downtown Banff. We would come back to stay here again.

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Helpful?
Thank DagmarJuergen
Colombo, Sri Lanka
Reviewed 1 week ago

We were very excited about our trip to the Rockies and really looking forward to staying in Banff as our stay in Jasper was just amazing. Rundelstone lodge was a huge disappointment. I read many reviews about issues with housekeeping and took no notice of it. My mistake !!! The rooms are spacious, very nice and comfortable but on two...

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Helpful?
Thank Rajikadesilva
Red Deer, Canada
Reviewed 2 weeks ago

Stayed here last weekend. It is not too far from the Trans Canada and not to far from downtown. The room rate we got was great as I had booked a room with a jetted tub. The tub was gigantic. Fit two or more.... The room was just the right size and very clean. The shower curtain was to small...

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Helpful?
1Thank Susan G
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

To Susan G, Thank you for your review. I am glad to hear of your satisfaction during your recent stay with us! We love our Jacuzzi suites, and are happy that you did too. Thank you for letting us know of the problem with the mattress upon checkout, we have since investigated the issue and have replaced both the mattress...

Reviewed 2 weeks ago

We stayed at the Rundlestone Lodge in Banff on our recent holiday in Canada. We found the Hotel to be quite central to the CBD and shops. Great amenities (laundry, underground carpark, internet etc), friendly staff and quiet rooms.

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Helpful?
Thank Laurie P
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

To Laurie P, Thank you so much for your great comments. It is truly rewarding to hear that we have fulfilled our guest's needs, and so your feedback has been shared with our team. Hoping to welcome you back next time you are in Banff!

New York City, New York
Reviewed 3 weeks ago

We spent 5 nights at the end of September at the Rundlestone Lodge. We had three adults in a 2 Queen bed room. The room was of average size, clean and comfortable. The bathroom sink is out in the main bedroom area, and was a bit bothersome for people sleeping or watching tv. We also wished there was better lighting,...

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Helpful?
Thank fiorile833
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

To fiorile833, Thank you for your review, and for your kind comments regarding our staff, cleanliness and lobby's atmosphere. Some of our rooms do include the sink area within the bathroom, while some have the sink outside, so I am sorry to hear you did not prefer the latter. If any prospective guest prefers either one of these layouts, a...

Horsham, United Kingdom
Reviewed 3 weeks ago

Our room was spacious and the bed gave us a peaceful nights sleep. I requested a room at the side of the hotel, which was away from the main road noise at the front of the hotel. I also asked for a room near a lift, as I am on crutches, however it was out of order for much of...

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Helpful?
Thank Jackiemmm
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

To Jackiemmm, Thank you for your feedback! Our beds are one of our most highly complimented features, and I am thrilled to hear of your great sleep. I am however sorry that you found our elevator to be in high use during your stay with us. We do have two elevators to alleviate congestion, but I can imagine that you...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Check in was a breeze as we arrived around 5pm. They have a basement carpark with an automatic sensor shuttle. You may rent some DVDs from the counter too. The room is big, clean and tidy. However, the interior is slightly old. The bathroom basin is outside the bathroom. You will have to turn the tap to adjust the temperature...

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Helpful?
Thank angelandfairy
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

To angelandfairy, Thank you for your review. I am so glad that you found our check in process to be easy and efficient, along with enjoying some of our complimentary offerings including our heated underground parkade and DVD rentals. I believe it worth mentioning that we do have two variances when it comes to the bathroom sink. Some of our...

Reviewed 3 weeks ago via mobile

Very comfortable; spacious and courteous service. Rooms were quiet, even on a busy long weekend - parking was no problem and rates were reasonable. We were able to get complimentary coffee at Bumpers. We didn't try the restaurant because of so much choice nearby. Would definitely recommend, especially for families.

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Helpful?
Thank Mark D
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

To Mark D, Thank you for taking the time to share such a positive review. We are thrilled to know that we satisfied your family's needs during your stay with us, and we look forward to the next time we can welcome you back. Thanks again and we will see you next time!

Toronto, Canada
Reviewed 4 weeks ago

The staff were friendly, the room was clean and comfortable - although a little on the small side. It was akin to mid level chain hotels - nothing terrible but also nothing special. The restaurant food was good for dinner - we didn't eat breakfast there. It was a fair walk into the centre of Banff (20-30 min) and there...

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Helpful?
Thank heldo99
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

Thank you for your review. It is always nice to hear that guests have found our staff friendly and our property clean. I would like to clarify a couple of points for future visitors. We are actually only 1.1kms from downtown Banff, which is about a 10-15 minute walk. We also have quite a variety of bars and restaurants very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more   less 

Additional Information about Rundlestone Lodge

Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: RM365 - RM1,058 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rundlestone Lodge 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Rundlestone Hotel Banff
Hotel Style:
#5 Romantic Hotel in Banff
#6 Family Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Rundlestone Lodge staff and other travellers.
11 questions
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Questions? Get answers from Rundlestone Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the rear side and was very quiet.”
 of 5 bubbles lauriep427, 18 Nov 2016 | Read review
“Splurge for a room with an exterior window!”
 of 5 bubbles fiorile833, 17 Nov 2016 | Read review
“Very spacious rooms”
 of 5 bubbles AlisonP945, 4 Nov 2016 | Read review
“Ask for higher level and view.”
 of 5 bubbles jg6978, 2 Nov 2016 | Read review
“Top floor facing the town.”
  • Drapes not hung properly
  • Stains on bathroom ceiling
  • HVAC ceiling vent
  • HVAC ceiling vent
 of 5 bubbles franksG4926GF, 22 Oct 2016 | Read review
5 of 5
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