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Castle Mountain Chalets

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Traveller (129)
Room & Suite (427)
Pool & Beach (7)
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Overview
  • Excellent53%
  • Very good30%
  • Average7%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
3 Star Hotel
All hotel details
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Reviews (250)
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All reviewsbetween banff and lake louisetrain noisefire pitbedroom cabinfull kitchenfrench doorslight sleeperhot tubjohnson canyonpoop bagshuge bathroomseparate showerthe trans canada highwaydvd playergames roomlaundry facilitiesthe location is perfect
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91 - 95 of 237 reviews
Reviewed 26 July 2015

We were an extended family party of 8 and so booked two duplexes, each with two bedrooms. The adjoining door inside had been unlocked so we could move easily between the two spaces. The furnishings were plain but perfectly suitable for the cabin in the...More

1  Thank Catherine H
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

Thank you for your comments. We pride ourselves on being a family friendly resort, where you can come out here and enjoy the time with family in a relaxed setting. The Two Bedroom Deluxe Chalets (duplex style) are used quite a bit by families as...More

Reviewed 24 July 2015

Great views but be aware of the train crossing just outside this property. Trains run almost on the hour day and night. So be prepared to hear the loud train whistles at least once per hour. The suite was excellent. Only negative for us was...More

Thank Redfender
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

It is unfortunate that our team did not ask you how your stay was, as we do want to genuinely know good or bad. Especially bad. It is the only way we can get the opportunity to correct or grow from our mistakes. The train,...More

Reviewed 8 July 2015

We booked a 1 bedroom deluxe unit for 2 nights. The accommodation was very spacious and had a nice feel to it. The kitchen was well equipped and we ate in both nights. I really enjoyed the jacuzzi after a long day's hike in nearby...More

Thank Lesley F
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

Thank you for your kind words. We are happy to hear you'll be back. Yes, the One Bedroom Deluxe Chalets are quite spacious, offering about 900sq feet of space. It's like a home in the woods, with all the necessities including the full kitchen. Enjoy...More

Reviewed 4 July 2015

We stayed here for the May long weekend this year and really enjoyed it. Loved the cabin, it was the perfect size for the 2 of us. The area is beautiful and the lots of things to see just outside your door. We chose this...More

1  Thank iheartmexico52
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

We appreciate your comments and you staying with us. Location is always key in choosing where you want to stay. It can definitely make the experience more enjoyable. We pride ourselves on being mid-way between Banff and Lake Louise, as it does add convenience and...More

Reviewed 1 July 2015

I had the opportunity to stay at the Castle Mountain Chalets for two nights, June 24 and 25. When I got the key to my cabin, I walked into the cabin and my first reaction was, it was so big and pretty. I had requested...More

1  Thank SaskeyGirl
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

Thank you for staying with us and your kind comments. That squirrel is probably the same little guy who waits by the General Store door to sneak in and steal a granola bar or chocolate off the shelf. I must admit he's been quite successful...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Hot Tub
Details
Price range
US$156 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (129)
Room & Suite (427)
Pool & Beach (7)
Dining (2)
Amenities (47)
Family and Play Areas (1)
Questions & Answers
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Windsoront
24 March 2018|
Answer
Response from Jenelle G | Property representative |
The only rooms we can guarantee have had no pets in them are the Suites located above the main lodge. They have a gas fireplace as well jetted tubs in them.
0
Votes
litew8t
22 October 2017|
Answer
Response from Jenelle G | Property representative |
Yes we have limited channels but we do have cable tv.
0
Votes
Room Tips
"chalets are small and rustic, but have everything you need!"
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"Not cabin 13"
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"ask for a room not near the main road - the ones further back have the mountain views - ours was of the main..."
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"Get one of the cabins!"
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