Best Western Plus Port O'call Hotel

Best Western Plus Port O'call Hotel

Traveller (226)
Window view
Room & Suite (209)
Pool & Beach (84)

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RM 481
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RM 481
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About

4.5
#43 of 110 hotels in Calgary
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
At the Best Western Plus Port O'Call Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Port O'Call Hotel will stand out among other hotels in Calgary,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Port O'Call Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts. Due to the popularity of our water park and safety precautions please take into consideration our pool policy. We'd ask that you contact one of the hotel representatives to inform you on the rules and capacity loads.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Squash
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Water park
Waterslide
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Free airport transportation
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Full body massage
Manicure
Pedicure
Salon
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

1935 McKnight Blvd NE, Calgary, Alberta T2E 6V4 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Calgary Intl Airport
1,793Review19Q+A100Room tips
Traveller rating
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Detailed Reviews
Jeannie D wrote a review Jun 2023
Camarillo, California524 contributions147 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
This is a great clean hotel south of the Calgary airport near the hangar Museum. Staff was friendly and helpful, great location and very roomy rooms.
I highly recommend this Best Western and they also provide breakfast with the room.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly A wrote a review Sept 2020
2 contributions
5.0 of 5 bubbles
We have stayed here about 5 tines and love it every time. We went for two nights with kids 8,5,2 for two nights during Covid for a getaway. Breakfast vouchers with a great room rate (139/149 a night including breakfast) gets you a huge breakfast, plate service due to Covid. Excellent service and coffee - remember to bring a tip :) The pool is hands down my kids favourite of all pools it has two great slides plus a toddler area and slide. They have life jackets or bring your own. The place was empty during the week and they clean the whole place every hour between bookings, I think we went for 5 bookings over our stay! We don’t even leave the hotel to eat as Jets Lounge has really great food (pizza and $8 huge kids meals) and a six hour happy hour plus it’s super chill for kids. They sell zoo tickets there $19 for adults $13 for kids and you do not have to book a timed entry with the hotel vouchers you can just show up at the zoo.

I recommend this place for any mom looking for a Covid vacation! Very clean and great experience every time!
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
brittanyinman wrote a review Jan 2020
1 contribution
4.0 of 5 bubbles
Once we were able to actually check in (front desk continually accepting and dealt with phone calls while we were attempting to check in rather that place phone calls on hold to speak with a guest in front of them) we were impressed by the cleanliness and atmosphere. The pool was great the kids loved the wading area and the slides. Don't be bothered to attempt room service. My husband was hung up on by staff and we tried to order from both onsite locations (both saying it was the other locations time to fill orders).
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Review collected in partnership with Best Western
Date of stay: January 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
baby1niki wrote a review May 2021
Stettler, Canada11 contributions
5.0 of 5 bubbles
Friendly check in staff.
Room is clean
All staff friendly.
Amazing breakfast and suppers
Need a new brand of shampoo and conditioner smells like dish soap
Love the patio area in our room
The bathtub was perfect 👍
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Review collected in partnership with Best Western
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
T M wrote a review Aug 2022
17 contributions2 helpful votes
3.0 of 5 bubbles
My family and I first stayed at this hotel in 2018 in the north part of the building. The room was the cleanest hotel room I've ever stayed in, so I definitely wanted to stay here again while we were in Calgary this past week.

We were given a room that backs onto the pool area and I was very unimpressed immediately after walking in. It was outdated, small, smelled like chlorine, hot and the remote to the air conditioning was gone. The bathroom was filthy. However my kids were super excited to be backing onto the pool so I decided to give it a chance. The first night, the pool stayed open until 11:30pm and all we could hear was kids screaming. The next day we went to go to the pool directly from our room (the only good thing about this room) and it was dead bolted shut. I went to the front to ask why, was told it should have been opened and they would have someone open it. Went for breakfast, came back to the room, still wasn't opened. Had to go back again and wait in line and request again that someone open it. We were going to be gone all day at the zoo so we requested to have our room cleaned. We came back that evening and it still wasn't done. Went back to the front to complain, was told it would be done while we were at dinner, came back it still wasn't done. Had to go complain again. It wasn't cleaned until 7 at night and it was still dirty.

Some positive things: there are two restaurants in the hotel that are both wonderful. The breakfast buffet in the morning is very good, we used it both mornings we were there. The waiting staff there are very nice and helpful. We went to Jets restaurant for dinner and the food was reasonably priced with good portion sizes and great service! The pool and watersides are so much fun, my kids LOVED them. The lounge and common areas of the hotel are nicely decorated and very clean. The location is convenient, especially if you are going to the zoo, or need to be close to the airport. The parking area is huge (with underground parking available as well).

I would stay here again, however I would request my room be on the north part of the building. I would not recommend staying in the rooms backing onto the pool area until they are renovated and cleaning staff properly trained.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rmp234 wrote a review Aug 2020
Edmonton, Canada7 contributions1 helpful vote
3.0 of 5 bubbles
Hotel is decent. Rooms are relatively spacious and clean. My concern is the way the pool is managed. Upon check in, you can book a 45 minute time slot, then the pool is closed for cleaning. I thought this sounded good, so we booked for 8 pm. I guess a lot of other families felt the same because it was crowded. There was no social distancing. We turned around and left. At the front lobby we asked about the numbers and they said they allow 15 rooms per hour. Well, at 4 people per room, this is potentially 60 people. The funny thing is the pool rules list a maximum capacity of 52! There was also no questionnaire on Covid exposure prior to entering the pool.

To be fair, we booked a 3 pm slot the next day, and it was far less busy. I just think the maximum capacity during these times should be much lower.

Ultimately we are all responsible for our own choices, but this may help others who are deciding where to stay in Calgary.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Marthaller, Sales at Best Western Plus Port O'call Hotel
Responded 20 Aug 2020
Thank you for your feedback as all suggestions are welcome. We've been following the guidance of the Alberta Health Services and have provided a list of the steps and procedures we are taking in order to ensure everyone's safety. AHS has been to our water park twice giving us a passing report and were pleased with our protocol. We understand that not everyone is comfortable and are trying our best to find a balance to please all of our guests so that families can enjoy there time here. The Capacity Chart is misleading during Covid -19 there are two capacities listed and are per pool ( main and wading ) these numbers are used for the number of people the filtration system can handle and not the amount of guests in the water park. We want to ensure we are taking all the correct steps and precautions to keep everyone safe. I would be happy to personally speak with you. Thank you again and we hope to have your stay in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ney11 wrote a review Oct 2021
Edmonton, Canada91 contributions23 helpful votes
4.0 of 5 bubbles
The hotel itself is standard, but it's relatively clean (save for the brown ring of dirt in our bathtub), the beds are comfy, the staff are friendly and helpful, and the pool of course was a hit with the kids. The pool water was warm and the entire deck was clean, though more chairs and youth life jackets are needed for how busy it is. There were possibly two, with two adult and about eight infant.

The breakfast buffet is a great deal, but the dinner pasta/pizza buffet was lackluster, bland and too expensive--not something we'd recommend. The hotel is centrally-located to lots of attractions, but as it's in an industrial area, most of the nearby restaurants cater to businesses and close before dinner.

We would stay here again.
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Date of stay: October 2021
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Calvin wrote a review Aug 2021
Edmonton, Canada1 contribution1 helpful vote
2.0 of 5 bubbles
The hotel itself was average, the room was your average airport hotel room with worn down furniture. It was nice to have a second sink outside the bathroom and the bathtub was deep. There was no take-out menu, phone book or room service information available and renting any movie to your room was over $30.
The Restaurant appeared to only be open for breakfast buffet and they were out of various items with the promise it would be right out, then after waiting in line again...all out. There was cereal and yogurt but no spoons. The lineup was crazy with ZERO social distancing and the food wasn't anything special.

Our Biggest concern was the swimming pool area, Forget the fact we are coming out of a pandemic (Covid19) , Social distancing can be difficult at a pool but the pool area had to have been well over its capacity with nowhere for the majority of people outside the pool to sit (it appeared there were families of 10 there to watch 2 kids) , was a waiting period to get on the slides with people lined up all three flights of stairs and There were No lifeguards present or hotel staff to enforce any rules as the pool and pool area were dangerously crowded and this Best Western Location should be ashamed of how out of control it was. There has to be some sort of pool capacity, health and safety or even fire code rule in effect that was clearly violated. We chose this location for the pool but will not return due to its lack of responsibility.
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Date of stay: August 2021
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Marthaller, Sales at Best Western Plus Port O'call Hotel
Responded 5 Aug 2021
kevinfT3185JX We understand that guests have different needs and comfort levels. We are always adapting where needed to accommodate our guests and employees. As of July 1st the province of Alberta and Alberta Health Services lifted ALL restrictions and following their guidance we lifted ours with updates on our website, signage throughout the hotel in addition to social media platforms to update our guests. We are aware that most of our families are coming to the restaurant for breakfast between 9 – 10 am. This time in the restaurant is busy and there is a constant flow of patrons at the buffet. Our kitchen cooks the breakfast items as needed to ensure quality and freshness of the product being served. We are happy to review your feedback with our food and beverage team to see how we can possibly manage this better and truly appreciate your comments. Water Park usage is strictly at the discretion of our guests. We do not have a life guard on duty and have signage posted throughout the water park and upon entrance of the door on rules and conduct of patrons. The water park is more than 8,000 square feet and at times can feel crowded but we do leave this up to each individual guests and their level of comfort to use the facility. We do follow all health and safety protocols as safety is our number one concern when it comes to guests and our water park. We do have a pool attendant that is onsite, cleaning and will advise management should there be an incident that needs to be brought to our attention. Thank you for sharing your experience with us. Please feel free to reach me directly should you have further concerns as we would be happy to review them with you and our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cyn wrote a review Sept 2021
Edmonton6 contributions1 helpful vote
+1
1.0 of 5 bubbles
Decided to go with the higher priced place and room as a splurge but was really let down. Room was listed as a suite which was our whole basis for booking it so we could have our own areas. We had requested a higher floor but was given one on the very bottom level. When we got to the room it was not a suite but just a larger hotel room with a single bed. We went back to the front desk and let them know that we may have been given the wrong room type and was told “the room you booked are all in use and not available”. We decided we’d deal with it and went on. When we got back to the room and tried to settle in we realized how terrible it was (especially when you consider the price we paid). Door handles sat loose in the doors so if you used them to open the doors they would just pop right out, door hinge to fridge was completely snapped in 2 so it hangs on by the bottom hinge only, sliding mirror door for the closet doesn’t fit in it’s track so it just rolls on the floor and would randomly slide out from under itself, blown lightbulbs, jacuzzi was visibly dirty, shower was super tiny with a busted door, towels were raggedy with unravelling edges. During our second day there we came back after an outing and the cleaning staff had blocked off the door with their carts. Late in the night they came knocking at the door to give us a remote that was not requested. We were yelled at coming in by the Same staff that checked us in the day before because i was walking in with my service dog (who had been with me the whole time). And the pool was so jam packed that we couldn’t even take advantage of that either. The room itself looked like it was put together by a broke college student. The tv was bolted to what used to be an armoire that they had clearly removed the doors from. I’ve stayed in a lot of hotels, but this one was definitely one of the worst.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Marthaller, Sales at Best Western Plus Port O'call Hotel
Responded 7 Sept 2021
Dear Cynnaminblue, Thank you for sharing your feedback with regards to your recent stay. If you would be so kind, I would be much obliged to speak with you directly and further my knowledge into the room number you are referring to. We do pride our hotel and team members for taking ownership and maintenance for rooms. Should this be an oversite of our end we certainly would like to make sure we make things right and place this room out of service to ensure our quality and integrity meets the expectations of our guests
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Moscato-Mama wrote a review Mar 2022
Airdrie, Canada3,494 contributions311 helpful votes
+1
4.0 of 5 bubbles
March 2022

We stayed for one night and chose this place because of the waterpark (we have been there before) We got joining rooms on the main floor, they were in need of some reno's but they were clean. Rooms had a mini fridge and microwave and two queen beds in each room. Be aware there is noise from planes as it is close to the airport and seems to be right on the path of many flights going over, I was woken a few times in the night they were so loud.

The waterpark is lots of fun. There is a toddler area with it's own small slide and wading pool, and then two large waterslides in the other pool. The yellow one is covered and dark but the blue one is open the hole way. There are two hot tubs, the other one is a bit out of sight behind the waterslides. The pool area could use some attention to cleaning at the end of the night, the same wristbands and Kleenex were on the stairs the next day and the pool water was looking pretty murky the next morning. There were always plenty of towels.

There is a restaurant in the hotel called the Sky Harbour Lounge, it has a very reasonable buffet breakfast for $37 for 2 adults and 2 kids. There was plenty to choose from and I would say it was well worth the price. There is a bar in the hotel as well.

It was a fun night away and I would recommend it for family's looking for a waterpark.
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Date of stay: March 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Li L asked a question Oct 2021
1 contribution
What are the restrictions on pool use?
Answer from Edwin F
Calgary, Canada1,703 contribution587 helpful votes
No restrictions when we stayed a couple of weeks ago.
Kurtis Kowall asked a question Sept 2021
2 contributions7 helpful votes
are you pet friendly?
TravelingDingo asked a question Jul 2019
35 contributions28 helpful votes
Are cribs offered for infants and is there a cost associated?
Answer from Linda P
Medicine Hat, Canada9 contributions2 helpful votes
Years ago yes. I have not inquired recently. They are very good to tell you upfront and u can call toll free
Clayton H wrote a tip Dec 2023
3 contributions1 helpful vote
2.0 of 5 bubbles
"When booking, check if the pool is being heated or if they are cheeping out. But they will always say it is.....men's sauna always broken."
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Darcee O wrote a tip Dec 2023
Rossland, British Columbia, Canada75 contributions32 helpful votes
5.0 of 5 bubbles
"The pool gets crazy and very loud on weekends and holidays..eek "
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Dion N wrote a tip Jul 2023
1 contribution
1.0 of 5 bubbles
"Too pricey for having such restricted access to the amenities "
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Cdnehrider wrote a tip Jul 2023
89 contributions21 helpful votes
3.0 of 5 bubbles
"If you come for use of a pool you will be disappointed. "
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TrueCanucks wrote a tip Mar 2023
Kootenay National Park, Canada366 contributions263 helpful votes
3.0 of 5 bubbles
"Check your bill upon checking out. Be sure the right number of nights and parking fees have been charged. "
Read full review
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PRICE RANGE
RM 489 - RM 748 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western calgary, calgary best western
LOCATION
CanadaAlbertaCalgaryNortheast Calgary
NUMBER OF ROOMS
201
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN PLUS PORT O'CALL HOTEL: UPDATED 2024 Reviews, Price Comparison and 542 Photos (Calgary, Canada) - Tripadvisor

Frequently Asked Questions about Best Western Plus Port O'Call Hotel
Which popular attractions are close to Best Western Plus Port O'Call Hotel?
Nearby attractions include Confined Escape Rooms (1.1 km), The Locked Room - Calgary Northeast Branch (1.2 km), and The Hangar Flight Museum (0.3 km).
What are some of the property amenities at Best Western Plus Port O'Call Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Plus Port O'Call Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Port O'Call Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Port O'Call Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Port O'Call Hotel?
Conveniently located restaurants include Cactus Club Cafe Barlow Trail, Chop Steakhouse & Bar, and Moxies.
Are there opportunities to exercise at Best Western Plus Port O'Call Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Best Western Plus Port O'Call Hotel have an airport shuttle?
Yes, Best Western Plus Port O'Call Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Plus Port O'Call Hotel have airport transportation?
Yes, Best Western Plus Port O'Call Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Port O'Call Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Port O'Call Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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