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BEST WESTERN PLUS Calgary Centre Inn

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#49 of 109 Hotels in Calgary
Certificate of Excellence
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BEST WESTERN PLUS Calgary Centre Inn
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329 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Fredericton, Canada
Reviewed 1 June 2016

This hotel probably could have been ok, but it had 2 significant strikes against it for me personally. First, our room was HOT and the wall thermostat was programmed to go no lower than 20C (as told to us when we called the front desk to find out what we were doing wrong with the AC??) - 20C is not...

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Helpful?
Thank SMH71
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

Thank you for your review. I am sorry you found your room to be too hot at 68F (20C) and were not satisfied with the taste of the coffee with our complimentary breakfast. We will take your comments into consideration as we constantly try to improve the quality of our guests’ experience. Alnoor Lakhani General Manager

Reviewed 31 May 2016

Great location, and very helpful and friendly staff. The hotel is handy for lots of restaurants and is well placed for visiting the sights of Calgary, and the surrounding area. It also has plenty of free parking.

Review collected in partnership with Best Western
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Thank Q6713WXstephenp
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

I am pleased to hear you had a five-star experience at our hotel! As you mention, we have a great location, and lots of free amenities like parking, wifi, and complimentary breakfast. Our best amenity, though, is our staff. We strive to make each guest have an enjoyable and memorable stay with us. Thank you for your review, and I...

Saskatchewan, Canada
Reviewed 31 May 2016 via mobile

Despite making our reservation weeks ahead and arriving late afternoon, the only room available was right beside the elevator, overlooking the lobby and facing the very busy MacLeod Trail. Called the front desk to ask for a different room, but apparently nothing else, or at least nothing better, was available. Aside from that, the stay was okay. By running the...

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Helpful?
Thank 404HappyTraveller
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

Thank you for your review. I am sorry you did not like the location of your room, but were pleased with our complimentary breakfast. We hope you will give us another chance to exceed your expectations the next time you are in the city. Alnoor Lakhani General Manager

Montreal, Canada
Reviewed 29 May 2016

It was ok not more, the pool was very clean. A bit expensive. The morning meal was good. The carpet need to be change. A nice hotel if you only have to sleep thier. No proplem with noise from the main street.

Review collected in partnership with Best Western
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Thank Richard D
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

Thank you for your review. I’m sorry you found our carpet lacking, but I’m happy to hear you were pleased with our pool and complimentary breakfast. I hope you will give us another chance to exceed your expectations in the future. Alnoor Lakhani General Manager

Thailand
Reviewed 27 May 2016

Hotel room is spacious. Plenty of parking. Conveniently next to LRT station. It's only 5 minutes from the City center by car. While the room is nice but the beds were just a bit too high off the floor. The mattress did not sleep well but this could be a personal choice. Shower head water pressure is too low and...

Review collected in partnership with Best Western
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Helpful?
Thank Avrow
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

Thank you for your review. I’m sorry you had trouble with the water pressure and draining in your shower. Next time, please bring these issues to our attention during your stay – we are more than happy to do everything we can to remedy the situation while you are on property and make your stay more enjoyable. We hope you...

B.C. Canada
Reviewed 27 May 2016

I made an error while booking online and even though they were extremely busy and booked up the front desk staff(Dan) was incredible and fixed my screw-up and also set up all out travel needs that day.

Review collected in partnership with Best Western
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Thank Trevor M
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

Thank you for your five-star review! I am so happy to hear our team, and Dan in particular, was able to correct your travel arrangements make your stay enjoyable. We truly are committed to exceeding each guest’s expectations during their stay with us. We welcome you back for another great visit the next time you’re in Calgary. Alnoor Lakhani General...

Ottawa, Canada
Reviewed 26 May 2016

Used this hotel as home base for 4 days while attending the Stampede and the family's run-about in the city. Loved the breakfast, especially the pancakes. The hotel was clean, simple and the air con blew nice and cold. Lots of people slamming doors and had kids running the halls. Not the hotel's fault, just the time of year. Staff...

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Thank MaoMao30
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

Thank you for your five-star review! I’m so happy to hear you enjoyed the pancakes offered in our complimentary breakfast. They are a wonderful, hearty addition to our other offerings, like hot eggs, oatmeal, cereal and yogurt, just to name a few. As you point out, we’re a great location for attending the Stampede. We hope to see you next...

Great Falls, Montana
Reviewed 16 May 2016

My husband & I stayed here to attend a concert at the Saddle dome. The train was about 1 1/2 blocks away & about 3 minutes from the Saddle dome & another couple of minutes to downtown. Very friendly staff & good breakfast. They have a "grab & go" bag breakfast if you don't have time to eat in the...

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Thank Tabbycat1959
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

Thank you for your five-star review! I am so happy to hear you enjoyed your stay with us. We certainly have a great location, and I’m glad you took advantage of our complimentary breakfast – including the grab & go option! I hope you will stay with us the next time you are in town for a concert, or just...

Reviewed 7 May 2016 via mobile

Great food, nice staff. We have stayed here before, last time had a better room, bigger and at the front. Breakfast, buffet choice very good, concidering, it is included in the price. Restaurent staff varied service.

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Thank Myra W
alnoor61049, General Manager at BEST WESTERN PLUS Calgary Centre Inn, responded to this review

Thank you for your review! Repeat visits are some of the highest praise we can receive. I am sorry you did not find the room as favorable as your previous stay. Next time, reach out to our staff during your visit and we will do our best to find you a room more to your liking. Glad to hear you...

Strathmore
Reviewed 6 May 2016

The Best Western Plus Calgary City Centre Inn had a fabulous staff. When on the road and in hotels more than at home it was nice to know that at least your the folks at the hotel were familiar, friendly and some friends.

Review collected in partnership with Best Western
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Thank Andrew H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Calgary Centre Inn

Address: 3630 Macleod Trail S, Calgary, Alberta T2G 2P9, Canada
Region: Canada > Alberta > Calgary
Price Range: RM377 - RM644 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Calgary Centre Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Plus Calgary Centre Hotel Calgary
Best Western Calgary
Calgary Best Western
Hotel Style:
#22 Family Hotel in Calgary
#34 Business Hotel in Calgary
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Calgary Centre Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Calgary Centre Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the front side of the hotel. The train runs on the back side of this hotel and is easily heard from the room.”
 of 5 bubbles georgemom, 5 Nov 2016 | Read review
“my side of the hotel (east I think) had c-train tracks outside the window. if that bothers you, ask for the other side.”
 of 5 bubbles Ceg112, 31 Aug 2016 | Read review
“All rooms are quiet inside and well insulated.”
 of 5 bubbles EaglesEye, 19 Aug 2016 | Read review
“no good room on either side ,both rooms dirty noisy and very dated”
 of 5 bubbles lorraineg926, 18 Nov 2015 | Read review
“Be specific as to needs”
 of 5 bubbles debbiegI9602OB, 28 Oct 2015 | Read review
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