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Best Western Premier Freeport Inn & Suites

Expedia.comUS$106*
View Deal
#4 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$119*
US$106*
Great Deal
US$108*
US$108*
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Best Western Premier Freeport Inn & Suites
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1,267 Reviews from our TripAdvisor Community

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Showing 1,222: English reviews
Porepunkah, Australia
Reviewed 8 March 2016 via mobile

Close to airport, but not to close, free parking, good range at breakfast free wifi, easy to find , good bed, large room and bathroom , microwave,fridge, coffee maker, glasses and mugs . Airconditioning was noisy.

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Helpful?
Thank GT3740
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

I appreciate you taking the time to post your review. I am sorry to hear you had a noisy air conditioning unit. I hope that you mentioned this to our front desk team on your way out so that we could investigate and try to make it quieter for future guests. Thank you for summarizing the hotel amenities and for...

Toronto, Canada
Reviewed 7 March 2016

We had to stay at the Best Western Premier in Calgary as our flight was cancelled. The hotel is lovely, the staff were great, free breakfast was good and the rooms were large. I would stay here again if need be!

Review collected in partnership with Best Western
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Helpful?
Thank Carol P
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

Thank you Carol for your five-star rating! I am glad that you had the chance to stay with us and experience our premier service during your emergency lay over. We appreciate you recognizing how lovely the hotel is and the service my staff provided to you. I'm pleased to hear you had the time to enjoy our complimentary breakfast before...

Standard, Canada
Reviewed 7 March 2016

We chose this Best Western because we have stayed there before and have always enjoyed our stays - this time was no exception. I was able to connect with the hotel days before to confirm an early check in - as it turned out, we were a bit later than we thought we would be! Having a later check out...

Review collected in partnership with Best Western
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Helpful?
Thank Lynn H
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

Thank you very much Lynn for choosing to stay with us once again. I am happy to know that you experienced the same premier service as your previous stays. I appreciate your feedback about the late check out charge however, I am glad that you enjoyed the pool and recognized that staying a little bit longer at our hotel is...

Queenstown
Reviewed 6 March 2016

Great location, near the airport. We really enjoyed having dinner at the restaurant and unwinding by the bar. Our room was spacious & bathroom was great! We had a small kitchen in our room which was perfect, as I've noticed in a lot of hotels in North America, they don't have microwaves. We requested a high floor with a view...

Review collected in partnership with Best Western
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Helpful?
Thank Hannah M
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

I am really happy to know that you had an enjoyable stay – from dinner, to unwinding in the bar, to having spacious rooms, to having your own microwave! It is great to hear that we were able to accommodate your request for high floor with a view. We hope to welcome you back again in the future!

Muenster, Canada
Reviewed 6 March 2016 via mobile

came to calgary for a family weekend to shop and see banff and some rockies. hotel is in an excellent location near freeway as well as outlet mall. staff is awesome as well as hotel cleanliness. will definately stay here again.

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Helpful?
Thank themuensters
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

Thank you very much for your five star review. I am glad that you had a great weekend staying at our hotel. Indeed, our hotel is conveniently located near the hiway and is just a 10-minute drive to Cross Iron Mills outlet mall. Thank you for recognizing the good service of my staff as well as the cleanliness of the...

Winnipeg
Reviewed 6 March 2016 via mobile

We've stayed here before and it's our preferred spot in Calgary. I would have given a 5 star rating except when I went to make coffee in the "ultra clean" mugs, I found they were anything but. There was dried on coffee at the bottom of the mugs. As well, the glasses were dirty. These were items that were supposed...

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Helpful?
Thank Queenlisab
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

Thank you very much for writing a detailed review about your experience at our hotel. I truly apologize that my housekeeping staff did not pay too much attention about the mugs and glasses. Rest assured that the housekeepers have been briefed about this incident and they have been reminded to check the cleanliness of the rooms as well as all...

Spruce Grove, Canada
Reviewed 4 March 2016

third or fourth stay at this property. Large rooms, comfy beds. Lots of variety at comp breakfast. No hook on the back of bathroom door for hanging clothes while showering. Will very likely stay here again when in Calgary.

Review collected in partnership with Best Western
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Helpful?
Thank Darrold Q
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

I appreciate your loyalty Darrold and thank you very much for choosing to stay with us when you’re in Calgary. I am sorry if the hook on the back of your bathroom door was missing, I have informed my maintenance staff to resolve this issue. We look forward to having you back and if for any reason we are not...

Heidelberg, Germany
Reviewed 3 March 2016 via mobile

The service has been quick and friendly (check in, airport shuttle, meals). Rooms are spacious (stayed in two queen beds bedroom) and clean, bathroom is clean and well kept. Only to complaints: we stayed on the fourth floor and there was a constant fan niose we could not turn off, was ok as we were tired from our international flight...

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Helpful?
Thank gerdiplomatic
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

I'm very pleased to know that you experienced our efficient and friendly service. I am sorry to hear about the noise issues and the light in the corridor reaching your room and thus affected your good night’s sleep. We have indeed identified that there were a couple of rooms on the fourth floor that had fan noise issues and our...

Lincoln, Nebraska
Reviewed 2 March 2016

This was great , clean room. The decor was new in looks. The staff was very accommodating as we had to check in early (skiing injury ) We ate at the restaurant. that night and it was delicious. The breakfast buffet was good. T hey do freshly made omelets as well. Very accessible to the airport

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Helpful?
Thank DaveNSC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

I am sorry to hear about your injury - I hope you feel better now. We appreciate your five star review Dave and I am truly glad that you had a wonderful experience staying at our hotel. Thank you for the good feedback about my staff being accommodating and about the good food at our restaurant as well as the...

Sherwood Park, Canada
Reviewed 24 February 2016

Very nice and clean hotel. Breakfast was great. Only issue we had was that staff were not welcoming or very friendly. Staff seemed to push us through too quickly and not interested we had and issue with the room during checkout. Willing to go back in future if the service improves.

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Helpful?
1Thank Don G
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review

Thank you for your time in reviewing and providing feedback about your visit. I am very disappointed that our team did not provide you with the warm and genuine hospitality during your visit. I can assure you that we strive to treat every guest special and truly appreciate their business. I will be discussing your comments with our team to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Premier Freeport Inn & Suites

Address: 86 Freeport Blvd NE, Calgary, Alberta T3J 5J9, Canada
Region: Canada > Alberta > Calgary > Northeast Calgary
Price Range: RM441 - RM743 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Premier Freeport Inn & Suites 3.5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Hotwire, Booking.com, Priceline, Best Western, Travelocity, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Premier Freeport Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn And Suites
Hotel Style:
#1 Romantic Hotel in Calgary
#1 Family Hotel in Calgary
#2 Green Hotel in Calgary
#7 Business Hotel in Calgary
#8 Best Value Hotel in Calgary
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Freeport Inn & Suites staff and other travellers.
16 questions
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Questions? Get answers from Best Western Premier Freeport Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are using hair dryer, it is located under the vanity top, unlike on the side like most hotels.”
bojann771, 23 May 2017 | Read review
“Perfect size and very comfortable”
322samratk, 12 May 2017 | Read review
“Clean, comfortable bed - that didn't have the "dip" from many others using it. :-) ”
90lilliand, 12 May 2017 | Read review
“Just need to vacuum around the bed edges, found some dried up crumblies. ”
, 8 May 2017 | Read review
“If you are looking for a long stay, I'd suggest asking for a suite instead of a room. It features a 3/4 wall with integrated fireplace between the bed and a couch area that makes it feel like a small home instead of a room. ”
Stephiburger, 29 Apr 2017 | Read review
5 of 5
Expedia.com
US$106* /night
View Deal
Orbitz.comUS$108
Hotwire.comUS$108
HotelQuicklyUS$119
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Prices are for 1 room, 2 adults
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