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the room is very clean. breakfast good too. front desk staff not at all friendly. very rude. went with kids on weekend and the lady does not even know what is a family suite. being loyal with IHG brand i dont think i was treated...More
Response from Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 14 September 2016
I am sorry to read you recent review and your comments. We truly appreciate your feedback and the opportunity for us to improve our service.
If you could contact me at the hotel I would appreciate it the phone # is 780-440-5000 or...More
Stayed here in a pet friendly room for a quick trip to edmonton.
-Room was very smelly of urine and had to get housekeeping to use deodorizer on the room.
- front staff very stressed and not very friendly.
- hotel definitely needs upgrades as...More
Thank Ken T
Response from Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 17 September 2016
Dear Ken T,
Thank you for taking the time to leave feedback on your recent stay with us at The Holiday Inn Express South Edmonton.
My sincere apologies that the cleanliness of your room was not up to our usual high standard. We take this...More
Room was great as was continental b fast..Hot tub was dirty, but there was lots of people in Edmonton for the marathon..
I was there for a family wedding The AM food had hot. &Cold food...Eggs&Sausages Toast you use Yogurt& Fruit...More
Thank Ricki-Jean , P
Response from Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 10 September 2016
Thank you for choosing The Holiday Inn Express South for your recent stay in Edmonton. I was delighted to receive your review on Tripadvisor and would like to thank you for taking the time to give us your feedback.
I was delighted to...More
The room was good, definitely clean and good bang for your buck. It was easy to get to from the highway and close to the shopping area Edmonton South Common where we were wanting to shop. There was a breakfast in the morning but there...More
Thank Heidi Blair A
Response from Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 2 September 2016
Dear Heidi Blair A,
Thank you for taking the time to share your feedback following your recent stay with us at Holiday Inn Express Edmonton South.
I am pleased to read that you enjoyed your stay with us and you found your room comfortable and...More
Second time at this location, back for business meeting. Stayed here two nights this time. Quiet and clean and comfortable, all you can ask for in a hotel. I drove around the area a bit this time since I had a longer stay and noticed...More
Response from Duty Manager H, Front Office Manager at Holiday Inn Express Hotel & Suites Edmonton SouthResponded 26 August 2016
Thank you for your continued loyalty and support it is a tremendous honor to welcome back repeat guests.
Thank you also for taking the time to share your experience on Tripadvisor, it is great to see that yo had another great stay with...More
US$91 - US$126 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#21 Business Hotel in Edmonton
Non-Smoking Rooms ,
Number of rooms
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Calgary Trail South
Also Known As
Holiday Inn Express Hotel And Suites Edmonton South