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Radisson Hotel & Convention Center Edmonton

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4520 76 Ave NW, Edmonton, Alberta T6B 0A5 Canada
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Radisson Hotel & Convention Center Edmonton
Updated 21/07/20

About

#32 of 102 hotels in Edmonton
Location
Cleanliness
Service
Value
Come enjoy the Chateau style foyer designed for comfort and convenience, and let the Radisson Hotel & Convention Center give you peace of mind on your next holiday or corporate trip away from the hustle and bustle of the city. We pride ourselves in both comfort and extraordinary customer service, and we welcome you to unwind with our complementary amenities which include hot tub, salt water pool, steam room, and both 24 hour fitness and business center. Enjoy a delicious meal in either our lounge, restaurant or in room dining. Close to Refinery road, University of Alberta and quick access to the Anthony Henday and Whitemud Drive. With 14,000 square feet of spacious convention room and ample parking spots, we are the perfect location for your next corporate or private event. Let the Radisson Hotel & Convention Center provide you an unforgettable experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
1450Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
canuck_6 wrote a review Sep 2021
calgary alberta23 contributions106 helpful votes
I called the hotel and made a reservation for a one night stay. Upon arrival they could not find my reservation, they lost it with no record. . It was 1 pm and despite the hotel being empty they told me check in time was 3 pm. After over 35 mins at the front desk I finally got my room. With room was a complimentary breakfast for my wife and I and we were given 2 coupons for Breakfast. We later learned that the restaurant and room service was closed which was disappointing. There was no mention of this on the website or at check in. Next morning I went down with my 2 coupons for a box breakfast and was told I could only have one. I explained that 2 of us checked in and I had 2 coupons, didn't matter you only get one breakfast, Room was ok but pillows were like bricks and never slept very well I will NEVER stay at this Hotel again. Asked to have the manager call me and no call.
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Date of stay: September 2021
Rooms
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Sleep Quality
Room Tip: Another hotel this place was horrible.
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Response from Bavani Nadarajah, Guest Services / Front Office at Radisson Hotel & Convention Center Edmonton
Responded 3 weeks ago
Dear Guest On behalf of our entire staff at Radisson Hotel & Convention Center Edmonton - EDCC we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Kind regards Priyanna Guest Services Representative
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lzotzman wrote a review Sep 2021
2 contributions
Let's start with booking. I booked at the Radisson which I always book when I'm in Edmonton. The Radisson South. I went to the Radisson South which had a sign which stated it was temporarily closed. Well, when I booked I didn't realize that the Radisson South as advertised online is now the Radisson Convention Center which was 10 minutes away. Note to self: check the actual address. I'll own that but the website could have had a note stating that the Radisson South is now temporarily closed and that I was booking at a different location. The location did not have any means for food. And it is very far away from any restaurants, except for an Indian food restaurant about 10 minutes away. The kitchen was closed. There were not vending machines even. I understood that there would be a small breakfast-in-a-box concept at the front of the hotel in the morning. Alas, there was none. When I was in my room, I really wanted to lay back in the tub, turn some music on and relax. Where was the rubber stopper? I called down to the desk and asked and was told that there probably wasn't one. I was told to shove a facecloth in the drain. They were going to ask housekeeping but never got back to me. I tried the facecloth and it did not work well. As matter of fact, if only made the cloth rusty from the rust in the drain and I was not feeling too clean or relaxed. I was placed in a room with an adjoining room. The people on the other side of the wall had children and were noisy. It was not a noise worth complaining to the front desk about because kids were being kids. I had to put my headset on and to block out the noise when doing work on my computer. This is not the fault of the family, or if it was busy season, I would say it was not the fault of the hotel. However, there were less than a dozen cars outside and an empty hotel. It would be logical to place people at least in every second room on a floor. This was unacceptable to have to have someone in an adjoining room. I love the bed. It was very comfortable! I liked the in-room heat as I'm a very cold person and being able to turn the heat up in September was a joy. The housekeeping staff that I met in the hall were friendly. I will only recommend this hotel if there are no other hotels available and if you are only looking for a bed. I think next time I will stay at the Delta which was next door to the hotel I originally thought I'd booked on Gateway Blvd.
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Review collected in partnership with this hotel
Date of stay: September 2021
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Response from Bavani Nadarajah, Guest Services / Front Office at Radisson Hotel & Convention Center Edmonton
Responded 3 weeks ago
Dear Izotzman We apologize for the confusion about the location as the Radisson South has been closed since August of last year. On behalf of our entire staff at Radisson Hotel & Convention Center Edmonton - EDCC we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues regarding the tub stopper and the room assigned to you with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Kind regards Priyanna Guest Services Representative
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rowena255 wrote a review Sep 2021
Calgary, Canada1 contribution
It’s a family friendly hotel and safe. But elevator access needs to be recalibrated. It’s a hit or miss on our fob. Overall we liked our stay . Beds are too soft for us since we prefer a form bed because we are side sleepers 😊
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Review collected in partnership with this hotel
Date of stay: September 2021
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Yvon P wrote a review Sep 2021
Ottawa, Canada5 contributions1 helpful vote
I did enjoy all the facilities of this hotel. Well located, including all necessary services. Great stay. The personnel was also very courteous and friendly. The food at their italian restaurant eas also very good.
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Review collected in partnership with this hotel
Date of stay: August 2021
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721beverly wrote a review Aug 2021
1 contribution
The room price was way too high. The pool was in terrible shape the hot tub didn’t get hot, the restaurant was closed there was no breakfast included. The tv had some sort of weird delay when changing the channel. The outside of the hotel was pretty but the amenities were terrible. The price should have been much less than what we paid. The fridge in the room didn’t work.
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Review collected in partnership with this hotel
Date of stay: August 2021
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Response from Corporate Customer Care Corporate Customer Care, Owner at Radisson Hotel & Convention Center Edmonton
Responded 30 Aug 2021
Thank you for taking the time to leave us a review. It is a delight to learn that you find the hotel's exterior very pleasant. On the other hand, it saddens us to hear that your stay was anything less than satisfying due to the accommodation's value for money, availability of breakfast and restaurant, condition of the hot tub, pool and television as well as the functionality of the refrigerator during that visit. Providing our guests with a comfortable and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we may have missed the mark. We greatly value your feedback and it will be shared with our team for further improvements to our service. We look forward to having you back so that we may redeem ourselves and provide you an even better guest experience.
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PRICE RANGE
US$82 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
edmonton hotel and convention centre, holiday inn edmonton, edmonton holiday inn
FORMERLY KNOWN AS
Edmonton Hotel & Convention Centre
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
168
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Frequently Asked Questions about Radisson Hotel & Convention Center Edmonton
Which popular attractions are close to Radisson Hotel & Convention Center Edmonton?
Nearby attractions include Escape Hour Edmonton (6.3 km), Urban Pedal Tours (5.1 km), and Winspear Centre (6.1 km).
What are some of the property amenities at Radisson Hotel & Convention Center Edmonton?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Hotel & Convention Center Edmonton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Radisson Hotel & Convention Center Edmonton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Hotel & Convention Center Edmonton?
Yes, free parking is available to guests.
What are some restaurants close to Radisson Hotel & Convention Center Edmonton?
Conveniently located restaurants include Tzin Wine & Tapas, Padmanadi, and Vaticano Cucina.
Are there opportunities to exercise at Radisson Hotel & Convention Center Edmonton?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Radisson Hotel & Convention Center Edmonton?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Hotel & Convention Center Edmonton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Radisson Hotel & Convention Center Edmonton?
Many travellers enjoy visiting Rutherford House Provincial Historic Site (7.3 km), John Walter Museum (6.2 km), and Smeltzer House Centre For Arts & Culture (6.1 km).
Is Radisson Hotel & Convention Center Edmonton accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.