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Executive Royal Hotel Edmonton

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Executive Royal Hotel Edmonton
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243 Reviews from our TripAdvisor Community

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Showing 242: English reviews
St. Albert, Canada
Reviewed 19 October 2016

I am very impressed with the front desk staff. They go above and beyond their regular duties. The hotel is very clean and great location. The staff in general are awesome!!! Totally recommend this hotel.

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Helpful?
1Thank Shelley112
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

On behalf of the Executive Royal Hotel West Edmonton, thank you Shelley112 for your comments. It will give me great pleasure in sharing them with my front office associates! Looking forward to welcoming you back to Edmonton and the Executive Royal Hotel in the near future Regards

Mesa, Arizona
Reviewed 15 October 2016

I booked this hotel at the last minute because we were in Edmonton and decided to stay for the night. It is on the west side. The rate was good but was lacking in service, cleanliness and overall amenities. It was very quiet because no one was there. The front desk person was very short and aced like she wished...

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Thank 101Holidayer
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

101Holidayer thank you for your comments. I have passed on your observations to my management team. I do hope you will give us another opportunity on your next visit to Edmonton

Reviewed 22 September 2016

our weekend visit to Royal Executive Inn in Edmonton. The staff was amazing in all areas, Our server in Steels was pleasant and friendly All front desk staff we encountered were accommodating, friendly and a pleasure to deal with. Herb was outstanding in accommodating for and early check-in. Our server Gail in the lounge was was courteous, speedy and friendly....

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Thank Billy S
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Thanks Billy S for sharing your comments from your visit this past week on TripAdvisor. It gives me great pleasure in sharing your observations to my Executive team and their associates. Thanks again for selecting the Executive Royal Hotel West Edmonton as your choice of accommodations while in Edmonton.

Drayton Valley, Canada
Reviewed 21 September 2016 via mobile

We have stayed here years ago and some of it hasn't changed much. For the price and how much time we were going to be there, thought to go cheap on hotel.com . Got in late and when straight to bed, the bed was great, slept like a rock, very comfortable , got the phone call at 6 and left....

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Thank Dvkevin
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Thanks Dvkevin for selecting the Executive Royal Hotel West Edmonton as your choice of accommodations while in Edmonton. Congratulations on your baby and that when it comes time for a more relaxing visit in Edmonton that you select the Executive Royal Hotel West Edmonton again

Calgary, Canada
Reviewed 29 August 2016

This has always been our "go to" hotel when staying in West Edmonton when travelling from Calgary to go to the mall, it's just a short drive a couple blocks away. This is a basic hotel however it's clean, comfortable, affordable, and good in room WIFI. I am very picky about the hotels we stay in so if we return...

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Helpful?
1Thank traveltime1228
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Thanks traveltime1228 for your review of the Executive Royal Hotel West Edmonton. We are constantly training our associates in customer service. One of our core values is "Strive to be the Best" and we are on that path to be as such. Thank you again for selecting our hotel and I look forward to welcoming you and your family back...

Reviewed 29 August 2016

We googled for a hotel that would accept pets. The REH came up and we booked a King Size room. Got to the hotel and they have a set of rooms specifically for those with pets, a King Size is not on the list. No problem I will just change my room to Queen; nope because we booked online with...

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Helpful?
1Thank Jessie G
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Thanks Jessiie G for your positive comments during your recent visit to Edmonton and the Executive Royal Hotel. I'll will give great pleasure to pass on your comments to Niroshi and her team. Looking forward to welcoming you back to the Executive Royal Hotel West Edmonton!

Thunder Bay
Reviewed 26 August 2016

We stayed here recently in August 2016. The room was larger than expected with a good-sized bathroom as well. There also was an extra mirror and counter just outside the bathroom, that allows 2 people to get ready at the same time. We found the beds to be very comfortable. We stayed on the fourth floor and found the area...

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Thank Linda G
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Linda G On behalf of the Executive Royal Hotel West Edmonton, thank you for your excellent review of the property, and I look forward to welcoming you and your family back to Edmonton in the near future!

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 14 August 2016 via mobile

The service at te hotel was excellent. Yulia and Niroshi both helped me. Yulia checked me in and when I explained that we were here for a junior golf tournament and we needed the most quiet room so he could result. Yulia completed came through on giving us a great room in a very quiet spot. Niroshi, showed me where...

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Thank A TripAdvisor Member
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

On behalf of the Executive Royal Hotel, thank you selecting us as your choice of accommodations while in Edmonton. Your favorable comments have also been shared with both Yulia and Niroshi and the rest of my team. Looking forward to welcoming you back to the hotel to your next visit to Edmonton!

Fort McMurray, Canada
Reviewed 4 August 2016

Originally tried booking a 3 night stay for July 30th through Aug 1st. Booked it online, and when I got the confirmation e-mail I realized I entered the wrong date. (Accidentally put August 21st instead of my intended dates). "No big deal", I thought. "I'll just call the number in the confirmation e-mail and they will straighten it out no...

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Helpful?
1Thank Richard8333
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Richard8333 I'm sorry that your experience in trying to arrange accommodations was not to your satisfaction. I have had several conversations with my team and I am confident that the next time that you try to book with us, you will find your concerns addressed. Nonetheless, I appreciate your feedback and I hope you will give us another opportunity to...

Reviewed 3 August 2016 via mobile

Stayed here 3 nights and loved it. Staff were friendly and helpful to my family. The room was very nice but the bed needs to be replaced. The bathroom light switch was broken. It's very close to west ed mall and lots of good restaurants.

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Thank Sherri-Lynn V
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Sherri-Lynn Thanks for the review of your past visit to the Executive Royal Hotel West Edmonton. I have passed on your concerns in regards to the room deficiencies to my maintenance team. Looking forward to welcoming you back soon!

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the best rest in West Edmonton Whether you are here for business or leisure, the recently update Executive Royal Hotel, conveniently located in the heart of West Edmonton is the preferred destination. This full service, convention hotel is located within walking distance of the world famous West Edmonton Mall and 15 minutes from downtown and the new Edmonton Arena District The hotel faculties include 235 tastily appointed guest room and suites, licensed full service Steels Cafe & Grill and Mirage Lounge, banquet and meeting rooms, business centre and a fitness centre. We invite you to experience the Executive Royal Hotel West Edmonton ... more   less 

Additional Information about Executive Royal Hotel Edmonton

Address: 10010 178th Street NW, Edmonton, Alberta T5S 1T3, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: RM400 - RM544 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Executive Royal Hotel Edmonton 3*
Number of rooms: 235
Reservation Options:
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Also Known As:
Executive Royal Inn West Edmonton Hotel Edmonton
Royal Hotel West Edmonton
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Questions & Answers

Questions? Get answers from Executive Royal Hotel Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor facing north and it was very quiet”
lgkrause55, 12 Feb 2017 | Read review
“Choose a room at the end of the hallway as far from the elevator as possible.”
375paulat, 23 Jan 2017 | Read review
“Join the Executive Club right away (free) and if space allows an upgrade should be in the mix.”
briansL4049CA, 24 Nov 2016 | Read review
“Alot of people; I found when checking in, always stayed in the same room.”
252jessieg, 28 Aug 2016 | Read review
“excellent maid service”
lstepaniuk, 29 Jun 2016 | Read review
5 of 5