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The Sutton Place Hotel Edmonton

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549 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Regina
Reviewed 3 November 2016 via mobile

We have been staying at this hotel regularly for the past year. We love the central location, the hotel is attached to the mall. Every morning we walk over to get our Tim's coffee with out having to walk out side. This location has a Chopped restaurant attached as well. Nice option but I'm not a fan of this restaraunt...

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Helpful?
Thank TnJWalker
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, On behalf of our team of the Sutton Place Hotel Edmonton, I would like to thank you for taking the time to share with us your experience during your recent stay at the hotel. We are all very excited to hear that you enjoyed the location of the hotel and its proximity to so many points of interest...

Cold Lake, Canada
Reviewed 31 October 2016

Booked the room here as it used to be a quite good hotel...stayed a friday and saturday night and found the room had no temp control, hot all night and cool in the day. The heater/air conditioner in the room was very loud. If given room 504, turn it down as I can not recommend the room. I did not...

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Helpful?
1Thank WarrenCWade
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, We appreciate your time to voice your concerns during your recent stay at the Sutton Place Hotel Edmonton. Please accept my apologies for falling short of your expectations. I would appreciate an opportunity to connect with you, listen to your concerns in an effort to address them and hopefully alleviate your disappointment and renew your faith at the...

Edmonton, Canada
Reviewed 20 October 2016

For the past few years I have been attending a convention during the month of October. The last two years we have stayed at the Sutton Place Hotel in Edmonton. I was impressed with the service, Nicolas was very friendly and too his time to find me one of the most quiet rooms. A young man name Kyle took some...

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Helpful?
1Thank Jose R
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, On behalf of our entire team here at the Sutton Place Hotel in Edmonton, I would like to thank you for sharing your experience. Please rest assured that I have already shared your comments with Nicholas at our Front Desk as well as the entire Catering and Banquets team. We are all very glad that you enjoyed your...

Brighton and Hove, United Kingdom
Reviewed 18 October 2016

This hotel is located in downtown Edmonton and links to a large shopping area which is currently undergoing refurbishment. We were given a lovely room on the top floor (Level 26) which had fab views but also had a very annoying noise from the swimming pool generator. We changed rooms to the 25th floor which was slightly better but still...

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Helpful?
1Thank Eileen C
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, The entire team of the Sutton Place Hotel would like to express our sincere thanks for sharing your experience during your recent stay at our hotel. Please accept my apologies for the noise you have experienced and I sincerely hope that after changing rooms your stay was comfortable. In regards to the elevator you will be happy to...

Edmonton, Alberta, Canada
Reviewed 18 October 2016 via mobile

We recently stayed here for a wedding that was at the art gallery. I was shocked at the amazing rate for a hotel downtown on a busy weekend (there were a couple concerts in town that weekend at the new arena). The rooms were tidy and quite spacious. We had a king size bed and it was incredibly comfortable. The...

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Helpful?
1Thank Jessica L
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, On behalf of our entire team of the Sutton Place Hotel Edmonton, I would like to thank you for your feedback. It is such a rewarding feeing for all of us to see that our efforts to make you feel welcome and well treated are so genuinely recognized. I'm very glad to hear that you enjoyed your stay,...

Reviewed 18 October 2016 via mobile

This was our first trip to Edmonton and went to go see a hockey game. This hotel is in the perfect location! We rarely had to drive anywhere (only a block away from the new Roger's Place hockey arena). The staff was very helpful and courteous. The hotel and rooms were all very clean and nice. The pool isn't anything...

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Helpful?
2Thank Farah H
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, On behalf of our team of the Sutton Place Hotel Edmonton, I would like to thank you for taking the time to share with us your experience during your recent stay at the hotel. We are all very excited to hear that you enjoyed the location of the hotel and its proximity to so many points of interest...

Jackson
Reviewed 15 October 2016 via mobile

Stayed one night. Had the executive room on the 25th floor and it was nice. Large in every aspect. Nice view of the city. Comfortable bed and nice bathroom with large shower head. I could hear people in the hallway but they were quite loud. Staff was very accommodating. Can't say anything about parking as I was in a tour...

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Helpful?
1Thank Kirby P
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, Thank you for taking the time to share your experience and feedback regarding your recent stay at the Sutton Place Hotel in Edmonton. On behalf of our entire team I would like to assure you that we are very glad to hear that you enjoyed our spacious newly renovated rooms, our housekeeping services and restaurant facilities. It is...

Kolkata (Calcutta), India
Reviewed 27 September 2016 via mobile

Located at the most convenient place within Edmonton downtown. It's a walking distance to the NHL stadium and other office locations. The rooms and the lobby has a very morden look. With nice sleep quality this provides a perfect situation for business travellers. The bath amenities are also very good quality and is very clean. This hotel also has very...

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Helpful?
1Thank Aninda_mukherjee
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, On behalf of the entire team of the Sutton Place Hotel, I would like to sincerely thank you for sharing your experience with the Trip Advisor community. We are all thrilled that you enjoyed your stay at the hotel as well as our newly renovated rooms, the design, the bath amenities, our housekeeping services and comfortable beds. I'm...

Pico Rivera, California
Reviewed 23 September 2016 via mobile

We chose to stay here based solely on its location. Being within walking distance of the new Rogers Place was of utmost importance to us, which proved invaluable the night of our concert. We were back in our room literally minutes after the end of the show. Location location location! Now, the room was okay. Our check in experience was...

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Helpful?
1Thank Wandering B
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, Thank you for taking the time to share your experience during your recent stay at the Sutton Place Hotel in Edmonton. We are very glad to hear that you enjoyed the location of the hotel in the heart of the downtown core and its proximity to the Ice District and the new Roger's Place. Although I was very...

Saskatchewan
Reviewed 21 September 2016

Location is great for Rogers Centre. Beds are comfortable. When we got there, and had to circle around a few times waiting for an opening until I gave up and parked illegally, the entire drop off zone outside was full (and stayed full our whole stay) of empty vehicles so it was impossible to drop off a person with mobility...

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Helpful?
Thank inkmama
TheodoreStoubos, General Manager at The Sutton Place Hotel Edmonton, responded to this review

Dear Guest, Dear Guest, We appreciate your time to voice your concerns during your recent stay at the Sutton Place Hotel Edmonton. Please accept my apologies for falling short of your expectations. I would appreciate an opportunity to connect with you, listen to your concerns in an effort to address them and hopefully alleviate your disappointment and renew your faith...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
From the moment you arrive at The Sutton Place Hotel you will notice the service, comfort and convenience we provide to each and every guest. Our 313 guest rooms and suites range in size from spacious traditional accommodations to our two storey luxurious Royal Suite. Connected to five major office towers and over 400 shops and businesses in the adjoining City Centre Mall, the property is ideally situated within the Arts district and downtown Edmonton. The hotel brings a taste of tradition and elegance to the heart of Alberta's Capital City. ... more   less 

Additional Information about The Sutton Place Hotel Edmonton

Address: 10235 - 101 Street, Edmonton, Alberta T5J 3E9, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM533 - RM751 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Sutton Place Hotel Edmonton 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Sutton Place Edmonton
Edmonton Sutton Place Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Sutton Place Hotel Edmonton staff and other travellers.
4 questions
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Questions? Get answers from The Sutton Place Hotel Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Come early because there is very little room to park and check in.”
 of 5 bubbles CanJam67, 30 Nov 2016 | Read review
“Close to Rogers Place, Edmonton City Center Mall, and different restaurants.”
 of 5 bubbles 160JoseR, 19 Oct 2016 | Read review
“High rooms suffer from permanent generator noise”
 of 5 bubbles 104eileenc, 18 Oct 2016 | Read review
“low floor facing rear is good”
 of 5 bubbles williamdU8310RT, 18 Sep 2016 | Read review
“Good location.”
 of 5 bubbles JULIOM697, 23 Aug 2016 | Read review
5 of 5
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