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Courtyard Edmonton West

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Courtyard Edmonton West
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605 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Grande Prairie, Alberta
Reviewed 4 weeks ago

Excellent service. Only complaints are the poor quality of pillows (very flat), there is no continental breakfast and the pool is quite small; the hot tub jets are poor quality as well. Children were there unsupervised and adults were drinking alcohol by the poolside.

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3Thank T2124WXsaras
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear T2124WXsaras, Thank you for sharing your experience at the Courtyard Edmonton West. I am sorry to hear about the pillows or the pool experience and we take that as an opportunity to pay attention to those details. I am glad to see that our staff's service impressed you and we hope you choose to stay with us again whenever...

Steinbach, Canada
Reviewed 4 weeks ago

Beautiful property, friendly staff and perfect location! Clean and modern hotel with a fabulous restaurant. The Staff were attentive and made us feel special. The pool was clean and the hot tub relaxing after a busy day! Thank you for a great weekend!

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2Thank Crystal H
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Crystal H, Thank you for sharing your experience at the Courtyard Edmonton West. It's great to hear that we were the perfect location for your get-a-way and that our staff and the restaurant delivered the best you could get. Thank you again for staying with us and we hope to see you soon. Sincerely, Horia Hodorog Operations Manager

Toronto, Canada
Reviewed 4 weeks ago

This hotel has excellent staff that really deliver service above and beyond! I'm here quarterly for business meetings and always have a great experience. The rooms are nice, spacious and clean. The restaurant offers good food choices and it's all delicious. The hotel fully delivers on my expectations, but it's the staff that really place it a notch above. I...

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Helpful?
1Thank Robert F
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Robert F, As a loyal guest, we appreciate your feedback and we are delighted to hear that you had a great stay and that our staff made you feel welcomed. I am happy to see that our amenities always exceed your expectations and make you come back. Thank you again for your time, we hope to see you soon....

Vernon, Canada
Reviewed 4 weeks ago

The Courtyard Marriott Edmonton West was an extremely wonderful experience. Guestrooms are clean and inviting, meeting room was well setup and cared for, restaurant food was over the top, and the staff made a very hectic business a much easier experience. I would highly recommend this hotel for business or pleasure. I will definitely return.

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1Thank Debra C
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Debra C, thank you for staying with us and taking the time to share your thoughts. I am happy to see that our staff went above and beyond to make your stay a very enjoyable one and that our room, meeting space and restaurant provided you with everything you needed. Thank you again and we hope to see you...

Red Deer, Canada
Reviewed 16 February 2017

We enjoyed our weekend getaway. Very relaxing. Excellent service from staff, rooms were very clean, great location to go to West Ed Mall. We highly recommend this location. Free wifi and lots of parking.

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1Thank Serena N
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Serena N, thank you for choosing our hotel and for sharing your experience on our page. I am happy to see that our location and the hotel amenities were very convenient to you and that staff provided an excellent service. We hope to see you again whenever your travels bring you back to Edmonton. Sincerely, Horia Hodorog Operations Manager

Edmonton, Alberta
Reviewed 15 February 2017

Free breakfast and staff was still amazing and friendly. Food was amazing! Chef brought out free sample shakes and asked everyone how their meal was! Romance room had towel heart chocolate strawberrys and champagne.

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1Thank bmiketon
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear bmiketon, thank you for sharing your experience at the Courtyard Edmonton West. We take great pride in serving your needs and we are delighted to hear that you took advantage of our romance package. Your feedback will be shared with the entire team to continue to inspire and motivate them to deliver exceptional customer service. It was Chef's pleasure...

Cold Lake, Canada
Reviewed 12 February 2017

Great accommodations as always. The staff at the desk are professional, prompt, and courteous. The rooms neat and clean as always. We were invited down to the lounge area for complimentary drinks and appetizer courtesy of the manager. The location makes this hotel an easy choice. Close to shopping, major travel routes, and close to the city's edge. The food...

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1Thank Boyd M
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Boyd M, Thank you for staying at Courtyard Edmonton West and taking the time to share your thoughts. I am happy to see that our staff went above and beyond to make your stay a very enjoyable one and that our room provided you with the comfort you needed. We are more than happy to welcome all our guests...

Calgary, Canada
Reviewed 9 February 2017 via mobile

Hotel was great, nicely updated, clean and friendly helpful staff. The restaurant at this location is awesome. We ate there a few times and each meal was delicious. We would return here again for sure and recommend it to others.

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2Thank Tips369
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Tips369, Thank you for sharing your experience at the Courtyard Edmonton West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that our rooms and AQUA Bistro | Bar made your time here and awesome one. Thank you again for staying with us and for recommending our...

Edmonton, Canada
Reviewed 9 February 2017

My sister was recovering from surgery and the staff went above and beyond to make her comfortable. Any time we asked for something they provided it quickly. The power went out and we were stuck in the lobby and they provided blankets, hot drinks, snacks and made sure we were kept comfortable.

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1Thank Gloria G
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Gloria G, Thank you for sharing your experience at the Courtyard Edmonton West. I hope your sister's recovery is going great and we all wish her well. I am sorry we had to deal with the power outage that was out of our control, but happy to see that staff was able to provide you with great service for...

Guy
Reviewed 7 February 2017

This was our first time staying here. We weren't disappointed. The front desk explained everything in detail, added our breakfasts to our bill, answered any questions we had, and even walked us to the elevator!! That's service. And brought extras we needed to our room very quickly. The rooms are very nice, and finally, a hotel with a big bathroom!...

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1Thank Rachel T
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Rachel T, As a valued guest and a first timer in our hotel, we appreciate your feedback and we are delighted to hear that you had a great stay and that our front desk staff made you feel welcomed. We take pride to see that our product exceeds our guests' expectations and turns them into loyal customers. Thank you...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
It's a new and refreshing stay at the Courtyard by Marriott Edmonton West. The Courtyard by Marriott Edmonton West has everything you need to make your trip an excellent and memorable one. The hotels refreshing concept surrounds travelers with the conveniences that make business and pleasure travel easy here in Edmonton.Courtyard by Marriott Edmonton West Amenities* Complimentary wired & wireless High Speed Internet Access* HD channel lineup on flat screen TV’s* Two-Line Phone w/Voice Mail and Iphone docking stating * Complimentary In-Room Coffee & in the lobby* Hairdryer & Iron and Ironing Board * Spacious Work Space w/Ergonomic Chairs* Luxury toiletries * Complimentary movie channels such as Super Channel* Business Centre, Library, Home Theater, Exterior & Interior Fire place with soft seating.* Crispy white linen ironed and placed on all bedding.* Touch screen GoBoard* in the lobby to provide you concierge service* A three meal dining Restaurant (AQUA*)with a fantastic menu selection* Room Service * We proudly brew Starbucks** The Market* open 24 hours for your convenience.* Do it your own coin laundry room or valet service available.* A state of the art fitness centre open 24 hours.* A Pool and Whirlpool.* Free car parking and electrical plugins for your convenience.* A 5000 square feet of Banquet/Event space to host up to 300 people dinner event.* State of the art Event equipment.* Passionate and committed associates with the spirit to serve. * Marriott Rewards** Five minutes away to the West Edmonton Mall and 15 minutes to Downtown Edmonton.Courtyard by Marriott Edmonton West, we know people want to pampered and cared for when they are visiting any Edmonton area hotel, and they should only expect the best.Time after time the Courtyard by Marriott Edmonton West receives only praise for our excellent service and hospitality. When people see us walking around our clean and well-designed hotel, they comment on how amazed they are to find such a wonderful attentive staff.With such attention to your needs and priorities, it's no wonder that our guests do not wish to leave. We simply expect our team to be magnificent every day to every single one of our guests and staff at our Courtyard by Marriott Edmonton West.Welcome to our Courtyard by Marriott Edmonton West and we look forward to you being our valuable guest! ... more   less 

Additional Information about Courtyard Edmonton West

Address: 10011 184 St NW, Edmonton, Alberta T5S 0C7, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM430 - RM611 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Edmonton West 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Courtyard Edmonton West Hotel Edmonton
Hotel Style:
#3 Romantic Hotel in Edmonton
#3 Best Value Hotel in Edmonton
#6 Family Hotel in Edmonton
#11 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Edmonton West staff and other travellers.
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over a year ago

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Questions? Get answers from Courtyard Edmonton West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was thinking a microwave would have been nice”
 of 5 bubbles 18cindys, 13 Mar 2017 | Read review
“First Floor if you smoke and need to go outside, Top floor for zero disturbances and quiet.”
 of 5 bubbles SteveD982, 2 Mar 2017 | Read review
“Ask for room not facing the road. Traffic noise comes right through window”
 of 5 bubbles RJ927, 24 Feb 2017 | Read review
“We were in the oversize room and my only comment would be the awkward placement of the closet.”
 of 5 bubbles 812gloriag, 8 Feb 2017 | Read review
“Unfamiliarity with the heating/cooling system led to a cooler than expected sleep.”
 of 5 bubbles BlairboyBoz, 30 Jan 2017 | Read review
5 of 5