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The Westin Edmonton

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#22 of 95 Hotels in Edmonton
GreenLeadersBronze level
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1,039 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Edmonton
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Showing 1,025: English reviews
North-Eastern Region, Venezuela
Level Contributor
20 reviews
9 hotel reviews
Reviewed 3 weeks ago

Excellent experience visiting Westin Hotel on Edmonton. Good location on Edmonton's downtown. High class attention from staff to guest. Breakfast was not included on my fee but I enjoyed trying it. Quiet and relaxing environment. Awesome "green choice" tickets.

Helpful?
Thank Rafael A
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Rafael A, Thank you for your review. I am happy to hear you enjoyed your stay in our wonderful downtown Edmonton location. Thank you too for taking part in our Westin 'Make a Green Choice' program which allows us to help out Mother Nature and allows you to collect SPG points or receive a food credit. Every little bit... More 

Edmonton, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Second time we stayed at Westin. Perfect location, in the walking distance to the bars and restaurants, quick valley parking, clean room and of course great view. Rooms very clean. Loving at the lobby serve great martini. All in all, good for the price, will stay again!

Helpful?
Thank TigerCanada
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear TigerCanada, I am so glad we were able to welcome you back to Edmonton, and with martinis! Thank you for this review of your stay with The Westin Edmonton. We look forward to welcoming you back for your third visit! Thank you again, Melissa Barkman The Westin Edmonton More 

Vancouver
Level Contributor
143 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 3 weeks ago

I used to travel to Edmonton when I worked for Microsoft, and always stayed here. I had not been back for 1.5 years and when I was waiting in the short SPG line to check in I heard "Welcome back Mr Guest!" from one of the check in hosts. Brad Smoley, one of the hosts exclaimed as he waves at... More 

Review collected in partnership with this hotel

Helpful?
Thank deanguest
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear deanguest, Wow. This is such a wonderful story of one of our star associates at The Westin Edmonton. I will ensure this story is shared with Brad and the hotel's leadership. Thank you very much for taking time to share this wow story with us on TripAdvisor. Looking forward to welcoming you back to The Westin Edmonton again soon.... More 

Calgary, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

The extra attentive staff really made our stay perfect! The rooms are what you'd expect - including clean. I do love a Heavenly bed and bedding! We ate in the restaurant - the drinks took a bit long to get to us, but the ambiance made up for the wait. Great, central location - would recommend for sure.

Review collected in partnership with this hotel

Helpful?
Thank LeeSCalgary
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear LeeSCalgary, Thank you very much for your review of The Westin Edmonton and for your recommendation. We love hearing from our guests. Looking forward to seeing you again. Melissa Barkman. The Westin Edmonton. More 

Calgary, Alberta
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 weeks ago

Stayed at Westin a few times for business trips. This is a pricey hotel in downtown Edmonton, however, having stayed at most of other nearby hotels, this is the nicest, modern hotel. This one also has a pool whereas the others nearby don't. The gym is a bit claustrophobic - all basic equipment but in a smaller area, feels very... More 

Helpful?
Thank newfie-wife
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear newfie-wife, Thank you for your detailed review of The Westin Edmonton and for your loyalty with visiting our city. I will share your feedback with our housekeeping team. Thank you again and we look forward to welcoming you back when you are in town for business or otherwise. Melissa Barkman The Westin Edmonton More 

Alberta
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago via mobile

I have stayed here numerous times in the past and I think this may be my last stay. The hotel is looking very tired and worn out. I would even say "run down". As far as check in goes, the front desk staff were excellent as usual. No issues there. My concerns began once I stepped off the elevator onto... More 

Helpful?
Thank crazycanuckEMS
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear crazy canuckEMS, Thank you for taking the time to voice the concerns you had regarding your recent Edmonton stay with us. I will be sharing your comments with our hotel leadership. Please connect with me at westinedmonton.01079@westin.com with your room number as we would like to ensure the same experience you had in your room does not happen again.... More 

Travellers are raving about these Edmonton hotels

Level Contributor
130 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago via mobile

The hotel is okay, but it looks a bit outdated. The atmosphere is a well-known neutral appearance and the same is for the rooms. They are clean but also a bit too vintage. The beds are very good and there is a good heater/air-conditioning and good sound isolation from outside. Breakfast is in the lobby with very kind staff. They... More 

Helpful?
Thank Vincent H
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear Vincent H, Thank you very much for taking the time to your review your stay and your breakfast buffet experience during your recent Edmonton visit. Thank you for your updating comments. We have some excited refreshing projects happen this winter and into the new year. We hope to welcome you back to enjoy them soon. Thank you again, Melissa... More 

New York City, New York
1 review
Reviewed 3 weeks ago

I needed a central location that was easy to get to the theaters in the area and The Westin was a perfect fit! I had a wonderful stay! the amenities were very good, the location was great, the staff was very friendly and I would stay there again on my next visit.

Review collected in partnership with this hotel

Helpful?
Thank itsdwaynecooper
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dera itsdwaynecooper, Thank you for your great review of The Westin Edmonton. I am so happy to hear that you made use of our wonderful location in the middle of Edmonton's downtown core. Sounds like you had an action packed visit to our great city. We at The Westin Edmonton are so happy to have played our part in your... More 

Red Deer, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

It was such a beautiful hotel, with incredible and friendly staff. Have stayed there many many times! I'd give this place 20 stars if I could!! My go to place!! The rooms were beautiful, and I loved that there was a sauna!!

Helpful?
Thank MacRoni89
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear MacRoni89, Well whether TripAdvisor validates your 20 star review or not, I thank you very much for your attempt! Thank you for this wonderful review and your loyalty to The Westin Edmonton. We have amazing guests!! Thank you again for your review. See you soon, Melissa Barkman, The Westin Edmonton. More 

Toronto, Canada
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

The hotel has a great location and staff are well trained and friendly. The main issue is that it is need a a freshening up or a complete makeover. Rooms and furniture are dated. Paint is chipped. Hotel is clean and comfortable otherwise. Come on Starwood and spend a little money on this property as there is lots of potential.

Helpful?
Thank WalterEKurtz
WestinYEGManagement, Guest Relations Manager at The Westin Edmonton, responded to this review

Dear WalterEKurtz, Thank you for your review. I have excellent news - we have a number of refreshing projects planned for the winter months and into the new year. I would love to hear more about what room you were staying in and the areas you feel need the most attention, please connect with me at westinedmonton.01079@westin.com. Thank you again... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 

Additional Information about The Westin Edmonton

Address: 10135 NW 100 Street, Edmonton, Alberta T5J 0N7, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM530 - RM1,064 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Orbitz, Hotels.com, HotelTravel.com, Priceline, HotelsforEveryone, Travelocity and Odigeo so you can book your The Westin Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
Hotel Style:
#2 Luxury Hotel in Edmonton
#8 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Edmonton staff and other travellers.
1 question
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Emerald Isle, North Carolina

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Questions? Get answers from The Westin Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They charge for internet but when I checked out they comped that for me.”
 of 5 bubbles leoneg847, 13 Nov 2016 | Read review
“Ask for the Right Wing”
 of 5 bubbles deanguest, 11 Nov 2016 | Read review
“Rooms were very clean and very quiet. The tub area needs some work and a few more plug ins would have been nice as my husband and I both have CPAPS”
 of 5 bubbles 319cecileg, 21 Oct 2016 | Read review
“Rooms could be warmer. Thermostat didn't work very well. ”
 of 5 bubbles kathybA9860CR, 8 Oct 2016 | Read review
“area facing Windspear Concert Hall are very sound proof”
 of 5 bubbles 410randellm, 2 Oct 2016 | Read review
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