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All reviewsirish pubfront desk staffgateway blvdsouth common shoppingbreakfast restaurantroom was cleanbusiness triplots of parkinghot tubnice breakfastclose to the airportconvenient locationunder renovationwould stay againgreat amenitiesqueen bedthe air conditioning
We stayed 3 nights - Aug 25-26-27
ROOM - our room was super clean. (and believe me I am MRS. CLEAN) !!. HOWEVER - we did not have a microwave in our room (222) and we really could have used one. Mattress seemed to be...More
Response from IHGService, Guest Relations Manager at Holiday Inn Conference Ctr Edmonton SouthResponded 18 September 2017
Thank you for going out of your way to write us a review. I am sorry to read that your stay was not exceptional because of some issues, particularly with the sound proofing of the room, restaurant being dusty due to renovation and...More
As were traveling we arrived very, very late. I had called to ensure they knew we were still coming. Upon arrival we got checked in and I requested a late check out. No problem. Room was very comfortable, as was the bed and bedding. No...More
Hotel is currently undergoing renovations so expect the noise and everything that goes with it.
Staff was friendly and our room was clean and that's all we cared about for this trip, if you need a good breakfast there is an IHOP just south of...More
Got a room at the hotel last minute and requested a quiet room. We were given a room on the 2nd floor above the construction area and at the back beside the train track. On arrival into our room we realized the toilet was broken...More
1 Thank Trudy K
Response from Abdul M, General Manager at Holiday Inn Conference Ctr Edmonton SouthResponded 21 August 2017
Please accept our sincere apologies for the experience you had with us. This is not a standard we have in the hotel and assure this has been dealt with. The reports showed there are no bed bugs as we do weekly checks to ensure...More
This entire experience was terrible. On check in, the front entrance was closed so you have to carry all your heavy luggage through the end of the building.(no luggage carriers available) The front desk is in a room on a table. And there is construction...More
Response from IHGService, Guest Relations Manager at Holiday Inn Conference Ctr Edmonton SouthResponded 6 September 2017
Thanks for your recent Holiday Inn Conference Center Edmonton South stay, we're glad to have hosted you. I'm sorry to hear that you were let down by the overall upkeep and service level provided during your stay. On behalf of the team, I...More