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Sandman Hotel Edmonton West

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Sandman Hotel Edmonton West
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177 Reviews from our TripAdvisor Community

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Showing 168: English reviews
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Fort St. John, Canada
Reviewed yesterday NEWvia mobile

Booked JR king suite thru an email sent to me by the sandman. Arrived early and could not get in room - no problem - left our bags would check in later and went to enjoy town. Came back at 9 pm - our room was downgraded to queen suite in the old part of the hotel - showed front...

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Helpful?
Thank Patricia R
Reviewed 2 days ago NEWvia mobile

We headed to Edmonton for a visit to a dying relative awaiting Hospice placement. I made two reservations 1 via BeEdmonton and 1 called into their call centre. The issue I had was not being able to make multiple reservations with my discount coupon and so I needed to call the hotel, and when I got front desk reception that's...

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Helpful?
Thank Renaissance313
Bonnyville, Canada
Reviewed 2 days ago NEWvia mobile

My daughter , wife and I stayed here for family day weekend. The new tower is very nice, unfortunately the first room we were given had not been cleaned yet, I went down and talked to the front desk they were quick to put us higher up in the tower to same type of room, with a great view of...

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Thank jessepaul26
Canada
Reviewed 1 week ago

I booked this hotel as part of the Be Edmonton promotion, so the booking after promotion was $65 after taxes and charges. The location of the hotel is the best thing going for it. This hotel appears to be an aged building. It's in the classic villa shape with a small pool and hottub in the center courtyard. The lobby...

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Helpful?
Thank CanadaTravelFan
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to leave a review on your most recent stay at the Sandman Edmonton West hotel. I was pleased to hear you took advantage of the great offer on the Be Edmonton website. Thank you for mentioning the renovation work in your review. I am pleased to announce the hotel has started the...

Kitchener, Ontario, Canada
Reviewed 4 weeks ago

The location of this hotel is probably the best thing about it. Very close to WEM and pretty much everything else important in the west end. My sister and I stayed for one night for our Uncles wedding in Edmonton. I do not understand how this hotel is rated three stars. The check-in experience was fine mostly. We waited in...

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Helpful?
Thank Ben P
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Ben, Thank you for taking the time to leave a review and I am sorry to hear you did not fully enjoy your stay at the Sandman Edmonton West hotel. I promise to look into your feedback and use it to make the necessary adjustments for the future. I am pleased to announced the Sandman Edmonton West hotel has...

Oakbank, Canada
Reviewed 18 January 2017

Upon arrival, the hotels doors weren't working properly, and remained that way for my stay. The welcome was ok - kinda robotic from the fella working behind the desk, but it was towards the end of the day. Once I got my room key, and directions on how to get to my room, the hallway walk to the room was...

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Helpful?
Thank Val M
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Val, Thank you for taking the time to leave a review and I am sorry to read you did not fully enjoy your stay at the Sandman Edmonton West Hotel. I am pleased to announce the Sandman Edmonton West Hotel has started renovations to completely upgrade the original building that will fully complement the new Executive Tower that recently...

Reviewed 6 January 2017

Rooms were too small and so was bathroom. I thought it was weird to ask for a fridge without it already being in the room. Bedroom was dark and dingy. For the price, I would have expected at least six me sort of breakfast. One plus was the pool and hot tub! I liked the decorations by the pool. Wouldn't...

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Helpful?
Thank Annabelle A
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am sorry to read you did not fully enjoy your stay. The Sandman Edmonton West does have different room types available to suit all of our different travellers but I am sorry you found your room too small. The reason my team ask if you would...

Prince George, B.c.
Reviewed 28 December 2016

Enjoyed my stay here. The people were wonderful to deal with..the rooms were clean and updated. Had a really busy Dennys attached with great food. Location was so close to West Edmonton Mall and several other .

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Thank 26miriamq
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted you enjoyed your stay! It was great to hear you took advantage of the amenities inside the hotel including the wonderful Denny's restaurant. Thank you once again for leaving a review and I hope you had a great time at West Edmonton Mall. Kind...

Burlington, Canada
Reviewed 13 November 2016 via mobile

My sister and I brought the kids, we wanted something affordable and close to the mall. The room was fine, the kids made a mess and the staff had it back to the normal the next day :) The pool and hot tub were a plus, kids liked it. Having a fridge and microwave in the room were very convenient....

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Helpful?
Thank cottagegyrl
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am honoured you would recommend my hotel. It was great to hear your family enjoyed the pool as well as the amenities in the room. Thank you once again for leaving a review and I hope to welcome you back soon! Kind Regards, William Veidemanis General...

Montreal, Canada
Reviewed 10 November 2016

Stayed here for 2 nights as I do some business in Edmonton and also visiting friend. I find this hotel a good place to stay. The room and the bathroom were clean and tidy, and spacious too. Bed was soft and comfortable. Staffs were very polite, and the front desk was a really a pro, I had quick check in...

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Helpful?
Thank coachdevonlai
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to leave a review and I am delighted you enjoyed your stay. Thank you for your very kind words regarding my team and I will be sure to pass them on. Thank you once again for leaving a review and I hope to welcome you back soon! Kind Regards, William Veidemanis General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A comfortably furnished hotel with easy access to all major highways, Sandman Hotel Edmonton West is perfectly situated near all major attractions such as West Edmonton Mall and the West Edmonton business district, making it the ideal place for your next stay. ... more   less 

Additional Information about Sandman Hotel Edmonton West

Address: 17635 Stony Plain Road, Edmonton, Alberta T5S 1E3, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM402 - RM589 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Edmonton West 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Sandman Inn Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel Edmonton West staff and other travellers.
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Questions? Get answers from Sandman Hotel Edmonton West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay away from the rooms on the 178th St side (east side of hotel) because of traffic.”
 of 5 bubbles 859valm, 18 Jan 2017 | Read review
“Try to avoid the "atrium" rooms - the pool is LOUD and echo-y and stuffy! No air!”
 of 5 bubbles CfromV, 6 Sep 2016 | Read review
“Wait until rents are done.”
 of 5 bubbles Kimeiteneier, 22 Aug 2016 | Read review
“All of the rooms I have stayed in were equally quiet and comfortable.”
 of 5 bubbles iwannano, 25 Jul 2016 | Read review
“The front lobby is nice too bad the rooms were not as thought out or the pool area”
 of 5 bubbles tylerdanielle2016, 25 Jul 2016 | Read review
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