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Sandman Hotel Edmonton West

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Traveller (32)
Room & Suite (17)
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Overview
  • Excellent9%
  • Very good19%
  • Average21%
  • Poor21%
  • Terrible30%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)
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All reviewstower rooms aredennys restaurantwasher dryerwalk in showerking suitequick checkbreakfast barstaying at this hotelupon checkenjoyed my stayreno
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11 - 15 of 198 reviews
Reviewed 2 January 2018 via mobile

The tower rooms are very nice as we stayed in a king suite. But such a pain to get to the swimming pool or lobby as there is an indoor walkway connecting the "old" hotel to the tower on the 3rd floor. There is no...More

Thank ParkinsonJanel
A TripAdvisor Member
15
Reviewed 13 November 2017 via mobile

We got a really cheap deal here, it was a super last minute getaway. It was cheap, super close to WEM, and had 2 restaurants connected (Chop and Denny’s). We stayed in the building not the tower and I was told that the building had...More

Thank A TripAdvisor Member
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 24 November 2017

Dear Guest, Thank you for taking the time to leave a review and it was nice to hear you enjoyed your stay. I appreciate all feedback I receive and I will review your comments to make improvements for the future. Kind Regards, William Veidemanis General...More

Reviewed 22 October 2017 via mobile

I decided to stay here for 3 days in mid October. The staff were excellent...great front desk staff...very pleasant although some more training on how to switch rooms would be handy. I ended up having to change rooms 3 times due to cleanliness...the initial change...More

Thank No N
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 24 November 2017

Dear Guest, Thank you for taking the time to leave a review regarding your most recent stay at Sandman Edmonton West. I was sorry to hear of the problems you encountered during your stay and I apologise for the impact it may have had. I...More

Reviewed 29 August 2017

I want to Give 4.5 stars, but because of some issues I am only giving 3. The staff was amazing!!! the Chop Grill had amazing customer service, the food was great !! Denny's on the other hand was extremely disorganized, the first day we left...More

Thank danafer19
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 14 September 2017

Dear Guest, Thank you for taking the time to leave a review regarding your most recent stay at my hotel. You are definitely correct, the original building of the hotel is currently going through a complete renovation of all bedrooms and public areas to serve...More

Reviewed 24 August 2017 via mobile

We were in the city for a few days and decided to venture away from our usual hotel close to our office since the executive tower was now open for a couple months. A disappointing stay, rooms are small but well furnished and designed. The...More

Thank AnotherRonda
Response from GM-Sandman, General Manager at Sandman Hotel Edmonton WestResponded 14 September 2017

Dear Guest, Thank you for taking the time to leave a review and providing feedback from your stay. I have had a chance to investigate some of your comments and I would like to report back on my findings. I did check your room with...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$86 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveller (32)
Room & Suite (17)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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shelleyb558
7 April 2017|
AnswerShow all 2 answers
Response from Blackwolfpub | Reviewed this property |
Sorry, I am unaware if they do as I am a non-smoker. Many smokers stood outside our rear entrance smoking and butting their cigarettes just on the steps. Awful mess.
-1
Votes
Brodbin
11 November 2016|
AnswerShow all 2 answers
Response from yelowdaisy | Reviewed this property |
Just got your request and it looks like Rob has answered your question. Enjoy your stay and the restaurant attached has good food.
0
Votes
Brodbin
11 November 2016|
AnswerShow all 2 answers
Response from GM-Sandman | Property representative |
Hello, Please call the hotel directly and we would be happy assist you. 780-483-1385.
0
Votes
Room Tips
"Choose the Tower Rooms...much nicer...(although you will have to put up with stairs to going outside to..."
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"choose the tower"
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"Tower is new and modern. I have not stayed in the Atrium therefore cannot comment on that part of the hotel."
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"Tower king kitchen suites are awesome!"
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