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Sandman Hotel Edmonton West

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172 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Wolfville, Nova Scotia
Reviewed 30 June 2014

This is a great location, 5 minutes drive from West Edmonton Mall. A Denny's and CHOP are attached. The lobby is redecorated, but some of the rooms are very dated. Has a courtyard pool and I was there for 4 nights (part business, part vacation) and the screaming of kids from the pool was horrendous. Fitness room was great, staff...

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Helpful?
Thank vancouvergirl
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for your comments and the review of our hotel. Our Courtyard Pool Area, Fitness Center, as well as the Chop and Denny's restaurants are definitely amongst the favourites for many of our guests. Please accept my apologies for any inconvenience caused by our construction. We make a conscious effort to minimize the impact to our guests,...

Reviewed 25 June 2014

We had originally booked because it was a smoking hotel and my friend smoked. When we checked in they let us know right away it wasn't. Devin at the front desk was awesome and tried to get us a room close to an exit. The room was very old and looked run down. The lobby is awesome and staff are...

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Helpful?
Thank Sharon N
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest Thank you for taking the time to share with us your comments regarding your stay. It's great to hear that members of our team made you feel welcome and extended their sense of hospitality during your stay. I would like to assure that for all of us, recognition is the most rewarding feeling, I would like to share...

calgary alberta
Reviewed 15 June 2014 via mobile

My wife and kid decided to do a last minute road trip to west edmonton mall. We booked the sandman on the road. Lots of places near by to eat. Nice pool. Free wifi was fast. Great bedding.Hotel was clean and comfy. Friendly desk clerks even when we checked in very late at night. Very impressed with the price.

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Thank TravelingLibertarian
Lethbridge
Reviewed 22 May 2014

I did like the location of the hotel. Lots of restaurants around the area and only a 15 minute walk to West Edmonton Mall. The lobby of the hotel is beautiful! The staff is very friendly and helpful. My problem with the hotel was the rooms themselves. The linens are scratchy. The beds are uncomfortable. We stayed two nights and...

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2Thank JoJoPanda
Winnipeg, Canada
Reviewed 20 May 2014

I stayed at this hotel over the long weekend while attending a wedding, and I chose it because other wedding guests from my city were staying there as well. I wish I had chosen a different hotel. For a long weekend stay, it was anything but a getaway. We (myself and my boyfriend) were given a room the size of...

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2Thank shandue
Reviewed 10 May 2014

Very nice hotel with great customer service. Comfortable beds, very good amenities and withing walking distance to stores and restaurants. I recommend staying on the 4th floor if you are going to be there for a few days.

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1Thank TimeZoneCrosser
Calgary, Canada
Reviewed 22 April 2014

I stayed at the Sandman Hotel Edmonton West on business in April 2014. It did not meet my needs. There are some people who appear beautiful on the outside but once you get to know them, you want to run far, far away. This hotel is like that. Sure, there is a 24-hour Denny's, a Chop steakhouse, and the lobby...

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1Thank Exit52
GM-Sandman, General Manager at Sandman Hotel Edmonton West, responded to this review

Dear Guest, Thank you for taking the time to share with us your comments regarding your stay at the Sandman Edmonton West Hotel. Please accept our apologies for the inconvenience caused by the construction inside the hotel. The exposed wiring that you noticed is a Cat 5 Network Cable which does not carry any dangerous electrical current. The cabling installed...

Saskatoon, Canada
Reviewed 15 April 2014

Stayed here last week for 3 days and no problems, other then a bit of a wind storm one night that had some of the construction materials that was right behind the room making noise but next morning that was all cleaned up and didn't hear it next night. Staff was very nice and friendly , Breakfast is a Denny's...

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Thank Jamie P
Reviewed 20 March 2014 via mobile

If I could give this 0 stars I would. I'm usually very fair when it comes to reviews on hotels but this hotel I cannot be easy on. It is run down, dirty, dated and overall very disappointing for the price you pay to stay. For a 200 dollar suite I expected more than the hole in the wall room...

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3Thank hardtolove9999
Calgary, Canada
Reviewed 8 March 2014

the hotel rooms are small and run down , there is no elevator in hotel at all, the wifi in the hotel is awful, entrance and side doors both are broken and signs in hotel are inaccurate and you can't find your way around hotel. Hotel appearnce is very misleading and won't stay again

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3Thank A R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A comfortably furnished hotel with easy access to all major highways, Sandman Hotel Edmonton West is perfectly situated near all major attractions such as West Edmonton Mall and the West Edmonton business district, making it the ideal place for your next stay. ... more   less 

Additional Information about Sandman Hotel Edmonton West

Address: 17635 Stony Plain Road, Edmonton, Alberta T5S 1E3, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM383 - RM464 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Edmonton West 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Sandman Inn Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel Edmonton West staff and other travellers.
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Questions? Get answers from Sandman Hotel Edmonton West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay away from the rooms on the 178th St side (east side of hotel) because of traffic.”
 of 5 bubbles 859valm, 18 Jan 2017 | Read review
“Try to avoid the "atrium" rooms - the pool is LOUD and echo-y and stuffy! No air!”
 of 5 bubbles CfromV, 6 Sep 2016 | Read review
“Wait until rents are done.”
 of 5 bubbles Kimeiteneier, 22 Aug 2016 | Read review
“All of the rooms I have stayed in were equally quiet and comfortable.”
 of 5 bubbles iwannano, 25 Jul 2016 | Read review
“The front lobby is nice too bad the rooms were not as thought out or the pool area”
 of 5 bubbles tylerdanielle2016, 25 Jul 2016 | Read review
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