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Hilton Garden Inn West Edmonton

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Hilton Garden Inn West Edmonton
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778 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Prince George, Canada
Reviewed 4 days ago NEW

Stayed here in July 2011. Rooms were clean and comfortable. Held the 4 of us comfortably. Staff was friendly upon arrival and during our 4-day stay here. Close to West Edmonton mall. Had stayed here once before and had a prior good experience. Complimentary breakfast was good and convenient to have before heading out each day.

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Helpful?
Thank mariedesjardins
Lloydminster, Canada
Reviewed 4 days ago NEW

Our rooms are always clean, the The staff is welcoming and helpful. It is a great spot to stay when traveling around west Edmonton. The rooms are very quiet as well. My husband and myself chose this hotel first above any others in the west Edmonton area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jodyf164
Grande Prairie, Canada
Reviewed 1 week ago via mobile

One would expect in a facility like this they would have glass glasses. The disposable they use leak after about 20 minutes. They are aware of this problem because I mentioned it to them last summer. They don't seem to care Also, the internet connection is weird. It is always disconnecting, which means having to always sign back in each...

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Helpful?
Thank A May M
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at The Hilton Garden Inn West Edmonton again. We sincerely apologize that you were not satisfied with your recent stay. In regards to the glasses the brand standard at any Hilton Garden Inn is the same in any of our plus 700 Hilton Garden Inn's. If you would have liked glassware we would have...

Fort Nelson, Canada
Reviewed 2 weeks ago via mobile

Travelled all day with our kids heading home after Christmas in Saskatchewan, stayed here for one night! Amazing rate for such a beautiful hotel! Great service, very clean and comfortable rooms! Took the kids swimming for just about 1.5hr! Clean nice pool area!

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Helpful?
Thank Lara C
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your kind review and for choosing to stay at the Hilton Garden Inn West Edmonton. We are delighted we were able to provide a great stay and break for you and your family as you were travelling home from Christmas in Saskatchewan. I will be sure to share your comments with the entire team on the great...

Edmonton
Reviewed 2 weeks ago

Was very satisfied with the hotel, rooms could use more room, kids thought the pool wasn't big enough. The breakfast options were good, we liked how it is made for you when you order. Nice sitting area and great location

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kylie J
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn West Edmonton. We are glad you were very satisfied with the Hotel, that you enjoyed your breakfast and the Hilton Garden Inn breakfast program with all you can eat continental, waffles, oatmeal and as much cooked to order foods as you would like. We are sorry you felt the...

Fort St John, Canada
Reviewed 2 weeks ago

From the moment we arrived, which happened to be a bit earlier than expected the hotel staff took care of us. We chose a room with the breakfast option. I have not stayed at a hotel for a long time where it was a buffet but you actually ordered your meal and it was made and brought to you. Our...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank christinetN2428RH
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn West Edmonton and for taking the time to write a review. We are very happy you enjoyed all aspects of your stay with us, especially glad you have made us your "go to hotel" when in Edmonton. Yes, our breakfast concept with all you can eat Continental items, build...

Fort mcmurray
Reviewed 2 weeks ago

Stayed at hilton garden inn west Edmonton, great and fabulous service, staff are WOW, very welcoming, smilling all the Time, rooms are so Nice and beautiful modern. Breakfast and foods are very delicouis

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 9aalad
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you very much for your kind review, we are delighted you enjoyed your stay at the Hilton Garden Inn West Edmonton. Glad to see our accommodations met your needs and especially that you found our staff gave you a "WOW" experince. We strive to ensure all our guests enjoy their stay and to make it memorable, so reviews such...

Hay River, Canada
Reviewed 2 weeks ago

Very quite , clean and friendly service and a good location . I will recommending to stay there again and I will be telling others about this Hilton Garden Inn hotel. The price is right & the staff was great

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank leoniev938
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your response and for your recommendation of the Hilton Garden Inn West Edmonton. We take great pride in providing an exceptional guest experience for all our guests and it is especially rewarding to receive reviews such as yours. We look forward to welcoming your back in the very near future. Kind Regards, Kevin Sorensen Director of Operations.

Northwest Territories, Canada
Reviewed 4 weeks ago

I can't say enough of this Hotel. It is very clean, comfortable, great service, awesome food and friendly staff and I can go on and on. This Hotel is #1 in my books, I recommend this Hotel if you are looking for all of the above and more!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank WalDan867
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at The Hilton Garden Inn West Edmonton. We are absolutely delighted to hear that you find us #1 in your books and we greatly appreciate you recommendation. I will be sure to share your comments with the entire team. We look forward to seeing you again soon. Kind Regards, Kevin Sorensen Director of Operations

Airdrie, Canada
Reviewed 4 weeks ago

This was our 2nd stay at this location in recent weeks and we thoroughly enjoyed it both times. Very clean and the beds are really comfy! Front desk are friendly & efficient, great breakfast options and the lounge is nice for snacks, dinner & drinks.

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Helpful?
Thank Dalry1978
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experiences in regards to your recent stay at the Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your stay and that you found our property to be clean and our beds to be very comfortable. We are also very happy you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 

Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd NW, Edmonton, Alberta T5S 1A2, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM437 - RM602 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Travelocity so you can book your Hilton Garden Inn West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hotel Style:
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Edmonton staff and other travellers.
1 question
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Calgary
over a year ago

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Questions? Get answers from Hilton Garden Inn West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms face away from Stoney Trail and was very quiet.”
 of 5 bubbles GrantH121, 31 Oct 2016 | Read review
“All rooms where we have stayed are quiet”
 of 5 bubbles hah7271, 16 Sep 2016 | Read review
“We had a king, floor 5 front facing, it was great!”
 of 5 bubbles traveler4735028, 14 Sep 2016 | Read review
“You get what you pay for”
 of 5 bubbles angelagP6611KB, 25 Aug 2016 | Read review
“higher than 2nd floor to have any type of view”
 of 5 bubbles jsjordan88, 29 Jul 2016 | Read review
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