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Hilton Garden Inn West Edmonton

Booking.comUS$110*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$118*
US$110*
US$118*
US$109*
US$118*
US$110*
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Hilton Garden Inn West Edmonton
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823 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn West Edmonton
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Showing 809: English reviews
Winnipeg, Canada
Reviewed 26 April 2016

Stayed for 3 nights. It's clean and modern in the lobby. The water and cookies in the lobby are a nice touch. The bartender keeps the bar open late which is great. The pool and hottub are dated and not the most exciting. The gym is not bad, some free weights, a pulley machine, and a couple cardio machines. It's...

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Helpful?
Thank Matthew A
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experience in regards to your recent stay at Hilton Garden Inn West Edmonton. We are very happy you enjoyed the water and cookies in the lobby and that you enjoyed your time in the Lounge. In regards to our location it is near many businesses, shopping...

Grande Prairie, Canada
Reviewed 25 April 2016

We've stayed here before & loved it, but never taken our grand daughter when traveling until now. This time we stayed Dec 28-30, 2015 and had her, so we got their WEM Pkg for the 2 nights we were there. My warning is the Hotel's website doesn't describe clearly what that package includes. It does NOT include any tickets for...

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Helpful?
Thank Louise N
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your review from your stay back in December 2015. We sincerely appreciate your high scores you gave us. We are very delighted you love staying here and especially that you enjoyed your breakfast, that you found your breakfast server amazing. We sincerely apologize that there was some confusion in regards to the WEM package we offer and...

calgary, Canada
Reviewed 25 April 2016

Check-in was smooth, missed the happy hour :( Room was clean and well equipped. Pub was good, service quick and burger was excellent (bison!). Breakfast was good although a bit crowded, service was a bit overloaded but the staff was pleasant and the food was very good. Check-out took a while as the room charges were not all posted, this...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David Z
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at the Hilton Garden inn West Edmonton, for taking the time to write a review. We are very happy you enjoyed your stay with us including your room, your breakfast and our Bison burger from our new menu just recently launched. We do apologize that your check out was not completed in a timely...

Red Deer, Alberta
Reviewed 23 April 2016

This is a long review but a good one so I had to share our experience. We love staying at this location when we make a trip to West Edmonton Mall. We stayed with our two young daughters and they both loved their two day stay at a hotel. In fact our 3 year old was very upset when she...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lauraratzke
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at The Hilton garden Inn West Edmonton, for taking the time to write such a wonderful review. We truly appreciate it. We are delighted you and your family found our staff so amazing. We strive to ensure all our guests enjoy their stay and are all well taken care of, so reviews such as...

Leduc, Canada
Reviewed 22 April 2016

the staff of this hotel go beyond to satisfy customers, i had a loud neighbor and called the lobby and they took care of it very fast! good customer service and nice rooms with a lot of space, specially if you have friends with you

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Helpful?
Thank daniel g
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at The Hilton Garden Inn West Edmonton and for taking the time to write a review. It is wonderful to hear that you found the staff to go above and beyond and that you enjoyed your room. We take great pride in our customer service and reviews such as yours are very rewarding. I...

Grande Prairie, Canada
Reviewed 17 April 2016

Always clean, quiet and safe. The staff is amazing and always so eager to help. I feel so comfortable every time I stay. I have used this hotel many times and never have had any complaints. I have stayed in other hotels in Edmonton and not by choice,,,this is my hotel of choice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Susanne M
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experience in regards to your recent stay at Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your stay with us and have made our property your choice of hotel for your future stays. We appreciate your positive comments about the staff...

Grande Prairie
Reviewed 16 April 2016

My daughter and myself spent 1 night here, and found the experience to be very average. We checked in, and the Front Desk Agent was able to reduce our rate to the daily rate being displayed on the Hilton Honors App and Expedia. This was very much appreciated, as we are going through some tough financial times. Our room was...

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Helpful?
2Thank NorthernFamilyOfFive
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your response and for taking the time to write about your stay at the Hilton Garden Inn West Edmonton. I sincerely apologize that you felt our staff caused a mediocre experience. We continually strive to exceed every guests expectations in every way possible. In regards to the $10.00 breakfast, this is part of our Bed & Breakfast...

Cold Lake, Canada
Reviewed 12 April 2016

Hilton Garden Inn Edmonton is always consistent in their presentation, front end greetings, super clean rooms with all you need for a great rest. Beds are so comfy, clean and fresh. The bar in clean, great service and the nachos are yummy. This is my Go To Hotel in Edmonton

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank A1020STlisad
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you very much for the great review and we're delighted you enjoyed your stay! Glad to see our accommodations and amenities met your needs, and especially the great service. We are delighted to see that you have made The Hilton Garden Inn West Edmonton your "Go To Hotel" when in Edmonton. Many thanks again, and we look forward to...

Ancaster, Canada
Reviewed 12 April 2016

Stayed here for 2 nights and was happy with the price and cleanliness of the room. Pool is quite small and not good for anyone that wants to swim lengths. Free wifi was nice and the beds were very comfortable (we had 2 queen size beds). Good location for car access and there was a Dennys across the road for...

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Helpful?
Thank JMark2014
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for taking a moment to write a review in regards to your recent stay at The Hilton Garden Inn West Edmonton. We are happy you enjoyed your room and your stay. In regards to Breakfast we do have a great breakfast here. It is a full continental with build your own waffles and oatmeal. Plus we have fresh...

Edmonton, Canada
Reviewed 10 April 2016

Room smelled like someone was smoking in it. Steak was not good. My family did not get a good rest because the heat in the room would not shut off. If it was not for the staff I don't think I would go back.

Review collected in partnership with Hilton Garden Inn
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Thank 80byrons
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

We greatly appreciate you for taking the time to share your feedback in regards to your stay at the Hilton Garden Inn West Edmonton. We are delighted to hear the positive comments about our team in regards to the service. I do apologize that you found the room to smell of smoke. We do have very strict policies and fees...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 

Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd NW, Edmonton, Alberta T5S 1A2, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM444 - RM673 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Cancelon, TripOnline SA, Cheap Tickets, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn West Edmonton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hotel Style:
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Edmonton staff and other travellers.
1 question
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Calgary
over a year ago

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Questions? Get answers from Hilton Garden Inn West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They will provide a free cot and extra large sized room!”
crazycandie69, 25 Apr 2017 | Read review
“4th floor was great, quiet and comfy”
Jimsusie, 5 Apr 2017 | Read review
“Odd numbered rooms face away from Stoney Trail and was very quiet.”
GrantH121, 31 Oct 2016 | Read review
“All rooms where we have stayed are quiet”
hah7271, 16 Sep 2016 | Read review
“We had a king, floor 5 front facing, it was great!”
traveler4735028, 14 Sep 2016 | Read review
5 of 5
Booking.com
US$110* /night
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TripAdvisorUS$110
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Prices are for 1 room, 2 adults
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