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Four Points by Sheraton Edmonton Gateway

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#15 of 93 Hotels in Edmonton
Certificate of Excellence
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Four Points by Sheraton Edmonton Gateway
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342 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Edmonton Gateway
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Showing 340: English reviews
Edmonton, Alberta
Reviewed 11 September 2016

We stayed for one night only but i wish we could have stayed longer. They offered us an upgrade which was unexpected but so appreciated. The room was gorgeous and we had a great nights rest which was so needed! The staff was extremely courteous as well. We had ordered room service and the food was excellent. We will definitely...

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Thank Deanna M
Southampton, Canada
Reviewed 11 September 2016 via mobile

Full disclosure: I've been a Four Points fanboy for years. Our visit to the Edmonton location reinforced why I look for Four Points wherever I travel. The staff were helpful, our room was perfect, and restaurants were nearby. Everything we needed after a long day of flights!

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Thank relaxing_dad
Wolfville, Canada
Reviewed 11 September 2016 via mobile

We stayed at this hotel as the result of a random assignment by a computerized system. The hotel was pretty good. I liked the Globe and Mail newspapers in the morning, the well-informed front staff, and the convenient location.

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Thank William B
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear William B, We're thrilled to learn your random overnight stay turned into a great night with us! Thank you for sharing your experience and we hope to see you again in the future. Take care.

Reviewed 4 September 2016 via mobile

Overall, would stay again. The room was clean with nice modern touches and decoration. Fridge and microwave available in each room. Ample living space. Large bathroom with nice tile flooring. One thing that intrigued me was check in. After providing my name, the lady at the desk took my ID and payment and then handed me my key card. That...

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Thank Jenna D
Edmonton, Canada
Reviewed 28 August 2016 via mobile

We found the food excellent, the service profoundly good, and of course our favourite part… Was the same beds that the queen of England herself personally uses! We find little details, like the staff calling in security when we noticed something suspicious in the parking lot… And dealing with it quickly… We even bought some furniture from them when they...

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Thank Michael E
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear Michael E, We're thrilled to hear we're your choice of home away from home! Thank you for your glowing review and we certainly look forward to hosting you the next time. Best wishes.

Oshawa
Reviewed 24 August 2016

I'm a Platinum member with SPG and can honestly say that this was the most disappointing stay I have experienced within the SPG chain. My stay was for 5 nights and I had to pretty much argue to get the room serviced every day. I even had to ask for it to be done twice in one day. One morning...

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Thank Chris I
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear Chris I, As a loyal Platinum SPG member, you know the standards we hold for all of our Starwood properties, and we sincerely apologize that we did not meet these expectations during your stay. We are very sorry for the service you experienced with our front desk and housekeeping team, and we appreciate you bringing this to our attention...

Calgary, Canada
Reviewed 17 August 2016

My husband and I stay at this hotel whenever we are in Edmonton, which is quite frequently. It's a great place to stay - it's clean. The staff are super friendly. They have a coffee/tea station just outside the elevators on the lobby level. It's close to amenities - Starbucks, Shoppers Drug Mart, Save-on Foods/Sobey's, gas stations and restaurants are...

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Thank PrincessDumpling
Fmm
Reviewed 2 August 2016 via mobile

If you require accommodations on the south side of Edmonton.....then this is a great place to stay. Easy access to Anthony, South Edmonton Common and to head south to Calgary / Banff. The hotel is very quite, extremely clean and all the staff have been very well trained on guest services. The adjoining White Spot restaurant is great for breakfast...

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Thank FmmFoodie
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear FmmFoodie, We're glad to hear you enjoyed your stay thanks to our clean hotel, friendly team and accessible location. Thank you for sharing your experience - take care.

Edmonton, Canada
Reviewed 30 July 2016

I remember this hotel being built way back 2012. Fast forward to the present, we got to try all the amenities of this hotel the last 4 days and we were not surprised. Clean, modern, exquisite looking hotel. The room looks great, bathroom are fabulous! Love everything about this hotel offers. The only thing that is missing I guess is...

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Thank Rico S
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear Rico S, We're thrilled to learn you enjoyed our hotel. Thank you for your review and we hope to host you again in the future. Best wishes.

Reviewed 26 July 2016

This is a great place to stay on the south side of Edmonton. Whoever trains the staff should get a raise because every single person was great to deal with. In fact, the breakfast buffet on my first morning had plain eggs but on the second morning the eggs were scrambled with ham. I told my server that I'm a...

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1Thank Daboyzmaja

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Everything You Need. Our 154 deluxe guest rooms offer the generous comforts of a master bedroom and oversized bath to help you feel at home. A spacious work area with commanding views helps maximize your productivity and comfort. Plus you’ll get plenty of free extras, like bottled water daily and High Speed Internet Access. ... more   less 

Additional Information about Four Points by Sheraton Edmonton Gateway

Address: 10010 12 Ave SW, Edmonton, Alberta T6X 0P9, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM338 - RM960 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Edmonton Gateway 3*
Number of rooms: 154
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Edmonton
#7 Family Hotel in Edmonton
#10 Business Hotel in Edmonton
#12 Romantic Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Edmonton Gateway staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Edmonton Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“think they would all be good”
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“Choose the 2nd floor rooms upwards for more quiter rooms”
 of 5 bubbles 906ricos, 29 Jul 2016 | Read review
“I think all the rooms are probably good.”
 of 5 bubbles Greg_Wy, 25 Jul 2016 | Read review
“Jacuzzi room <3”
 of 5 bubbles 114sashah, 19 Jul 2016 | Read review
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