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Four Points by Sheraton Edmonton Gateway

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#16 of 93 Hotels in Edmonton
Certificate of Excellence
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Four Points by Sheraton Edmonton Gateway
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346 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Edmonton Gateway
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Showing 344: English reviews
Edson, Alberta, Canada
Reviewed 18 October 2016

This is a newer clean and modern hotel. The bathroom is gorgeous. The beds are comfy and the rooms are quiet. Nice pool and hot tub. The room service was quick and friendly staff. The prices are very good. No complaints from us.

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Helpful?
1Thank Nicole M
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear Nicole M, We're so happy to hear you enjoyed your time with us thanks to our gorgeous bathroom, quiet rooms, nice hotel amenities, and more! We hope to see you again soon - take care.

Abbotsford
Reviewed 18 October 2016

Could not have asked for a better place to stay, close to everything. The room was very large and comfortable, on a high floor so had a nice view of Edmonton. The service was very friendly & prompt. Really enjoyed the pool & hot tub, had it to ourselves both time we used it.

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Helpful?
Thank Z3880XVjohnl
Sylvan Lake
Reviewed 16 October 2016 via mobile

Customer Sevice was good. Rooms good. Since most hotels offer breakfast I was surprised four points didn't but there is a restaurant in hotel or a mcdonalds close by which we ran too! We had a meeting (3 ppl) and the lobby was spacious and cozy so we decided to just sit and use that space! We chose to stay...

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Thank lauraleiandchrism
Cold Lake, Canada
Reviewed 22 September 2016

We had a wedding to attend and the Bride had pre-reserved rooms at 2 hotels. This one and one located right across the parking lot. We chose to stay at this one as it had a White Spot Restaurant and bar on site. They also had in the lobby fresh coffee, hot water (assortment of teas) bar available daily for...

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Helpful?
Thank bbnels0n
Edmonton, Alberta
Reviewed 11 September 2016

We stayed for one night only but i wish we could have stayed longer. They offered us an upgrade which was unexpected but so appreciated. The room was gorgeous and we had a great nights rest which was so needed! The staff was extremely courteous as well. We had ordered room service and the food was excellent. We will definitely...

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Thank Deanna M
Southampton, Canada
Reviewed 11 September 2016 via mobile

Full disclosure: I've been a Four Points fanboy for years. Our visit to the Edmonton location reinforced why I look for Four Points wherever I travel. The staff were helpful, our room was perfect, and restaurants were nearby. Everything we needed after a long day of flights!

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Thank relaxing_dad
Wolfville, Canada
Reviewed 11 September 2016 via mobile

We stayed at this hotel as the result of a random assignment by a computerized system. The hotel was pretty good. I liked the Globe and Mail newspapers in the morning, the well-informed front staff, and the convenient location.

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Helpful?
Thank William B
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear William B, We're thrilled to learn your random overnight stay turned into a great night with us! Thank you for sharing your experience and we hope to see you again in the future. Take care.

Reviewed 4 September 2016 via mobile

Overall, would stay again. The room was clean with nice modern touches and decoration. Fridge and microwave available in each room. Ample living space. Large bathroom with nice tile flooring. One thing that intrigued me was check in. After providing my name, the lady at the desk took my ID and payment and then handed me my key card. That...

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Helpful?
Thank Jenna D
Edmonton, Canada
Reviewed 28 August 2016 via mobile

We found the food excellent, the service profoundly good, and of course our favourite part… Was the same beds that the queen of England herself personally uses! We find little details, like the staff calling in security when we noticed something suspicious in the parking lot… And dealing with it quickly… We even bought some furniture from them when they...

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Helpful?
Thank Michael E
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear Michael E, We're thrilled to hear we're your choice of home away from home! Thank you for your glowing review and we certainly look forward to hosting you the next time. Best wishes.

Oshawa
Reviewed 24 August 2016

I'm a Platinum member with SPG and can honestly say that this was the most disappointing stay I have experienced within the SPG chain. My stay was for 5 nights and I had to pretty much argue to get the room serviced every day. I even had to ask for it to be done twice in one day. One morning...

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Helpful?
Thank Chris I
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear Chris I, As a loyal Platinum SPG member, you know the standards we hold for all of our Starwood properties, and we sincerely apologize that we did not meet these expectations during your stay. We are very sorry for the service you experienced with our front desk and housekeeping team, and we appreciate you bringing this to our attention...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Everything You Need. Our 154 deluxe guest rooms offer the generous comforts of a master bedroom and oversized bath to help you feel at home. A spacious work area with commanding views helps maximize your productivity and comfort. Plus you’ll get plenty of free extras, like bottled water daily and High Speed Internet Access. ... more   less 

Additional Information about Four Points by Sheraton Edmonton Gateway

Address: 10010 12 Ave SW, Edmonton, Alberta T6X 0P9, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM374 - RM1,166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Edmonton Gateway 3*
Number of rooms: 154
Reservation Options:
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Hotel Style:
#7 Family Hotel in Edmonton
#10 Business Hotel in Edmonton
#12 Romantic Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Edmonton Gateway staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Edmonton Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“think they would all be good”
 of 5 bubbles marionb289, 21 Nov 2016 | Read review
“high floors are very nice”
 of 5 bubbles Z3880XVjohnl, 17 Oct 2016 | Read review
“Choose the 2nd floor rooms upwards for more quiter rooms”
 of 5 bubbles 906ricos, 29 Jul 2016 | Read review
“I think all the rooms are probably good.”
 of 5 bubbles Greg_Wy, 25 Jul 2016 | Read review
“Jacuzzi room <3”
 of 5 bubbles 114sashah, 19 Jul 2016 | Read review
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