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Edmonton Marriott at River Cree Resort

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Edmonton Marriott at River Cree Resort
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417 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Calgary, Canada
Reviewed 3 weeks ago

The hotel was conveniently located in the far west end of the city where we were visiting friends and family. The staff are very friendly, the room nicely decorated and very clean. The dining room was dark and had no windows. Service there was slow. Overall though, it was a good value for the price.

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Helpful?
Thank Karen A
Edmonton, Canada
Reviewed 4 weeks ago via mobile

Based on their website promotion, our family of 4 and our friend's family went to Rivercree 2for1 Buffet.When we asked for 2 tables sitting close together, I was shocked that the supervisor hostess made this comment: oh, so you are trying to avoid the 15 percent tips! So, how do you know, I may pay more than 15,but we need...

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Helpful?
Thank mchu154914
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear Guest, Thank you for taking the time to respond regarding your experience at the Kitchen Buffet Bistro. We apologize that your dining experience was not that great. Please contact me directly at renjith.vengalil@Marriott.com to further discuss your experience. Regards,

Watrous
Reviewed 5 weeks ago via mobile

Stayed here for a convention. The hotel is tastefully decorated and the staff is friendly. Food was amazing. Unfortunately our room was near the elevator and therefore very noisy at night. The beds were a little too firm for my liking but some may prevent this type of mattress. I did not sleep well but did enjoy my stay.

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Helpful?
Thank cassievan76
Fort Smith
Reviewed 5 weeks ago

As I did not book the room, our room was at the end of the hall and I have a bad knee, the walking to and from my room was not very happy. We were on the 5th floor, and very noisy at night. The pillows were the worst pillows I slept on in my life, very lumpy, the room...

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Helpful?
Thank maureenm938
Management response:

Dear Guest, Thank you for taking the time to give us your feedback. Please accept my sincere apologies for your experience. Please do not hesitate to contact me if there is anything I can assist you with. Regards, Mahendra Assistant Operations Manager-Rooms

Reviewed 18 December 2016 via mobile

Nice hotel and suite staffing not the brightest! Service in restaurants slow, not correct, staff not the friendliest. After confirming at check in that our company was paying for 4 rooms still screwed up and had to fix in the morning and never got Marriott reward points!

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Helpful?
Thank Lorna A
Management response:

Dear Guest , Thank you for taking the time to give us your feedback. Please accept my sincere apologies for your experience. If you could please contact me directly so that we can further discuss this, I would be more than happy to assist you. Thank you, Mahendra Assistant Operations Manager-Rooms

Saskatoon, Canada
Reviewed 14 December 2016

Our original assigned room was a distance from the elevators. My husband is disabled so we were able to change to a closer room, which was appreciated. The staff is most accommodating. This hotel does not have free wifi unless you sign up for a card. We have stayed in a lot of hotels across the country and have always...

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Thank Stitcherart
Reviewed 7 December 2016 via mobile

I'm not even in bed yet and I'm dissatisfied with my stay. I understand a busy kitchen, but don't offer room service if it's going to be 10 minutes before I get a call back for a two item order then pay $50 for subpar food. I was hungry so I ate it. Then I'm heading to the store for...

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Helpful?
Thank Donna T
flargp, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear Donna, Thank you for taking the time to give us your feedback. We take great pride in growing and improving our services through our customers comments. Please do not hesitate to contact me if there is anything I can assist you with. Best regards, Flavia. Flavia de Paula Senior Operations Manager - Rooms flavia.depaula@Marriott.com

High Prairie, Canada
Reviewed 7 December 2016

This review is long over due, but worth writing about. Back in June we got a good deal on a Hotel booking site and made reservations to stay here. When we arrived and were checking in, the lady asked what brought us to the River? It was my Birthday and the reason for the trip. She was very genuine, extended...

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Thank Sandra B
Edmonton, Canada
Reviewed 4 December 2016

6 close friends decided to visit the river Cree for the Tina and Tony wedding in there venue centre, to celebrate an anniversary and a birthday.We have been before for other events and it's nice. However this was an experience that left such a bad tast in our mouths it's going to take some pretty good artist for us to...

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Helpful?
Thank Lauren W
flargp, Manager at Edmonton Marriott at River Cree Resort, responded to this review

Dear Lauren, Thank you for taking the time to give us your feedback. Please accept my sincere apologies for your experience. If you could please contact me directly so that we can further discuss this, I would be more than happy to assist you. Looking forward to hearing from you, Flavia Flavia de Paula Senior Operations Manager - Rooms flavia.depaula@Marriott.com

Edmonton, Canada
Reviewed 1 December 2016

Right from check in, fantastic service. Firstly, we stay at all levels of Marriott and what this one lacks in prestige, It makes up for more in service and amenities. I brought my hubby for his birthday and the front desk manager was fabulous, she included breakfast, we had a king room, comfy bed, late check out, and they even...

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Helpful?
Thank travelwiseandpicky

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Edmonton Marriott at River Cree Resort is close to the airport and downtown Edmonton. This Edmonton hotel features complimentary shuttle to West Edmonton Mall, 3 restaurants, a casino, 2 NHL-sized hockey rinks, indoor pool, and fitness centre. ... more   less 

Additional Information about Edmonton Marriott at River Cree Resort

Address: 300 E Lapotac Blvd | Enoch, Edmonton, Alberta T7X 3Y3, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM504 - RM778 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Edmonton Marriott at River Cree Resort 4*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Travelocity, Booking.com and Hotels.com so you can book your Edmonton Marriott at River Cree Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Edmonton Marriott At River Cree Hotel Edmonton
Marriott Edmonton
Hotel Style:
#2 Casino Hotel in Edmonton
#4 Luxury Hotel in Edmonton
#16 Romantic Hotel in Edmonton
#25 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Edmonton Marriott at River Cree Resort staff and other travellers.
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Questions? Get answers from Edmonton Marriott at River Cree Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When booking make sure to ask on the rooms, how far if you are not able to walk far, and”
 of 5 bubbles maureenm938, 19 Dec 2016 | Read review
“I would not book a room there I think there is better place for cheaper”
 of 5 bubbles sdeloof, 19 Nov 2016 | Read review
“Each room is soundproof....”
 of 5 bubbles RetiredCanadian118, 18 Nov 2016 | Read review
“Skip the concierge level, it is over priced”
 of 5 bubbles CanuckAlberta, 25 Oct 2016 | Read review
“We liked high floor facing east.”
 of 5 bubbles Traveller99ab, 23 Oct 2016 | Read review
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