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Matrix Hotel

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Matrix Hotel
Matrix Hotel
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2,374 Reviews from our TripAdvisor Community

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Showing 2,354: English reviews
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Wainwright
Reviewed yesterday NEW

This hotel provides excellent customer service for an unbeatable rate. They are friendly and always ensuring my stay meets my expectations and that I remain a happy and loyal customer. I feel safe and part of the Matrix family when I am away from home for business reasons. The wine and cheese and breakfast service is excellent and are great...

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Thank Ginger B
Calgary, Canada
Reviewed yesterday NEW

The rooms were great and very clean, I felt really comfortable and the buffet had awesome breakfasts, my favorite was the sausage and bacon and the fruit. The staff make you feel great, like they really want you there.

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Thank 709meryls
West Vancouver, Canada
Reviewed yesterday NEW

Even though the hotel was undergoing renovations, it was still a very comfortable stay. Staff were friendly and helpful and the room was very clean and comfortable. My room was right next to the elevator so the noise bothered me occasionally but managed to get good sleep.

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Thank JohnT-Marian
Saint John, Canada
Reviewed yesterday NEW

The hotel was what you might expect, the only true issue I had was needing a hotel key to access your floor. Food might be a little pricy. Breakfast was good, fair options. Room service was fast. Food was tasty. I found my hotel room had the same type of pillows, and unfortunately not the type I liked.

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Thank James42282016
High River, Canada
Reviewed 2 days ago NEWvia mobile

Nice hotel. We stayed there for our sons's wedding. They even gave us a ride to the venue for nothing more than a tip. Quiet and clean. One desk staff a bit gruff but everyone else very nice and helpful. I definitely would stay there again if I had a needed to be downtown.

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Thank Janice D
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so glad that you enjoyed your stay during your son's wedding and hope you will be back again very soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Page
Reviewed 2 days ago NEW

Matrix has everything you need when traveling. You feel welcome and pampered by these friendly and caring people. The breakfast is excellent and the wind=e tasting is a nice way to end the day. I have no hesitation in recommending the Matrix Hotel.

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Thank Wayne W
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you for your wonderful feedback on your recent stay! We are so glad that you had a great experience with us and felt pampered and cared for by our team. We agree that the breakfast is exceptional and worth taking advantage of during a visit with us! We hope you will be back again for another visit very soon!...

Reviewed 2 days ago NEW

If you happen to stay here, make sure you take advantage of the nightly wine and cheese in their lounge. Comfortable rooms (but the ones on the bottom floors are subject to a lot of traffic noise). Rooms tend to run hot, so ask for a portable fan. The staff is very friendly, and the location is perfect for exploring...

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Thank purplek2017
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you had a great stay with us. Thank you so much for your helpful feedback. We are so pleased that you appreciated our included wine tasting and agree that it's definitely a do-not-miss feature of the stay! We apologize for the room temperature. We are currently replacing our entire HVAC system for greater guest control...

Reviewed 3 days ago NEW

The breakfast was the best I have had for a long time! The parking lot can be approved tho. The room was very clean and the hotel is located at the heart of downtown area. Walking distance to most of the main attractions.

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Thank 285haiz
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you had a wonderful stay with us! Thank you for your feedback. We are so pleased that you enjoyed our included breakfast and appreciated the variety and quality of the offerings. It's often the favourite feature of our guests and we are so happy it enhanced your stay. We hope you will come again very...

Vancouver, Canada
Reviewed 4 days ago NEW

I stayed at the Matrix Hotel for 3 nights on the 14th floor. It was excellent value with a substantial complimentary breakfast and complimentary wine and cheese. The location was perfectly situated with a 15 minute walk to downtown and only a few blocks from the District Cafe and Bakery. Highly Recommend.

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Thank Beryl737
Olaf M, General Manager at Matrix Hotel, responded to this review

We are happy you had an excellent stay with us! Thank you for your lovely review. We are glad you appreciated the value and quality of our included breakfast and wine tasting and hope you will stay again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Toronto, Canada
Reviewed 4 days ago NEW

Great for business travel, great location and friendly staff. Starbucks on the ground floor and restaurants on Jasper Ave make it easy to hold off-site meetings with clients. Will be back to Matrix in near future.

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1Thank 890bradleyl
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you for your kind review! We are so happy that you had a great business trip and appreciated our downtown location! Starbucks is so convenient for us and our guests and we are glad that you enjoy having them so close to us. We look forward to your next stay with us! Warm Regards, Olaf Miede General Manager Matrix...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
We believe all travelers deserve exceptional value, service and an unsurpassed downtown Edmonton hotel experience. We offer guests a complimentary and extensive breakfast buffet each morning in our Hospitality Suite. Guests can choose from an array of both hot and cold breakfast items, prepared by our in-house chef. Piping hot oatmeal, home cooked egg dish and accompanying meat and potatoes for those who appreciate a hearty breakfast to start their day. On the lighter side we offer a cold selection of cereals, yogurt, fruit, pastries and juices. Touch of a button barista worthy cappuccinos, espressos and lattes along with a variety of specialty teas are available all day. To end the day, complimentary wine tasting and assortment of appetizers are offered between 17:30 and 18:30. Also complimentary to our guests is parking, downtown Lexus Town Car Service, Wi-Fi and bicycle rentals. Matrix Hotel provides a sophisticated hospitality experience to travelers who appreciate great design and need convenient access to the heart of the city. ... more   less 

Additional Information about Matrix Hotel

Address: 10640 100 Avenue NW | 107th Street NW, Edmonton, Alberta T5J 3N8, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM541 - RM761 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Matrix Hotel 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Matrix Hotel Edmonton
Hotel Style:
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Matrix Hotel staff and other travellers.
7 questions
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Questions? Get answers from Matrix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch for specials every once in a while to get a good room rate.”
G9476BQtoms, 15 Mar 2017 | Read review
“Ask for a room on the newly renovated floors.”
cr2005, 5 Mar 2017 | Read review
“No preferred floors but the suites are a treat!”
Sue-n-Tye, 10 Feb 2017 | Read review
“I haven't had an issue of a bad room.”
farmgal1960, 1 Feb 2017 | Read review
“The Suites are Wonderful for a weekend getaway!”
MyHotelinEdmonton, 7 Dec 2016 | Read review
5 of 5