We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Matrix Hotel

Visit hotel website
Traveller (171)
360
Panoramas (9)
Dining (55)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
We believe all travelers deserve exceptional value, service and an unsurpassed downtown Edmonton hotel experience. We offer guests a complimentary and extensive breakfast buffet each morning in our Hospitality Suite. Guests can choose from an array of both hot and cold breakfast items, prepared by our in-house chef. Piping hot oatmeal, home cooked egg dish and accompanying meat and potatoes for those who appreciate a hearty breakfast to start their day. On the lighter side we offer a cold selection of cereals, yogurt, fruit, pastries and juices. Touch of a button barista worthy cappuccinos, espressos and lattes along with a variety of specialty teas are available all day. To end the day, complimentary wine tasting and an assortment of appetizers are offered between 17:30 and 18:30. Also complimentary to our guests a downtown Lexus Town Car Service, Wi-Fi and bicycle rentals. Please note there is a fee for parking.
Read more
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Trendy
Boutique
HOTEL CLASS
Hotel links
Visit hotel website
3,147Reviews
543Photos
9Q+A
100Room tips
Traveller rating
  • 1,789
  • 1,010
  • 245
  • 59
  • 44
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The Matrix is located right downtown with easy access to the southside via roads or LRT. Always excellent service. Great breakfasts. And if you like wine, the nightly wine and cheese tops off your day. Their signature drinks go down easy as well. Starbucks right downstairs if
Read more
Review collected in partnership with this hotel
Response from JoshS3662, General Manager at Matrix Hotel
Responded 4 days ago
dianej817, Thank you for your review, and for continuing to choose the Matrix Hotel when your visit Edmonton. I am so glad to hear that our team took excellent care of you during your visit. We are fortunate to have people who work here that love what they do, and I know they love hosting our guests as much as our guests love visiting us! Josh Solomon General Manager
Read more
Hotel is what you’d expect.. the breakfastbuffet was a little disapointing. Dinner very tastefull! Staff is very nice, rooms kept clean. cant say slot about Edmonton because didnt see alot.. Traffic is a little chaotic.. loads of traffic lights so by car it can take Some time
Read more
Response from JoshS3662, General Manager at Matrix Hotel
Responded 4 days ago
Dear Jacky8812, Thank you for your review. I am glad you enjoyed our lounge and our team delivered outstanding customer service to you. I apologize that breakfast was not to your liking. We pride ourselves on offering one of the most extensive and delicious breakfast buffets in the city. I will be sure to review your comments with our team to ensure we continue to offer a fantastic breakfast. We hope to see you on your next visit to Edmonton, Josh Solomon General Manager
Read more
I have stayed at the Matrix with a friend several times. The staff is always gracious and welcoming. We enjoy the variety of options at the breakfast and the convenience of the evening wine tasting. The lounge is lovely.
Read more
Review collected in partnership with this hotel
Response from JoshS3662, General Manager at Matrix Hotel
Responded 4 days ago
Dear B4603EBcarolb, Thank you for reviewing our hotel. I am thrilled to hear you had a great stay with us and enjoyed our food and beverage options! We look forward to welcoming you back again! Josh Solomon General Manager
Read more
Modern hotelExcellent customer service from staffNice lounge with executive breakfast includedHotel rooms ore spacious, comfortable and cleanExtra services such as shuttle and free parking make the stay more enjoyable
Read more
Review collected in partnership with this hotel
Response from JoshS3662, General Manager at Matrix Hotel
Responded 1 week ago
Dear marku, Thank you for your feedback. I am glad you appreciated, and were able to make good use of some of our many small touches! We look forward to seeing you again on your next visit to Edmonton! Josh Solomon General Manager
Read more
This review is half a year late, but I wanted to provide my thoughts on the hotel. We stayed here for 3 nights in late June during the Works Arts and Design festival. Pros: - Great location. It’s a quick walk to the Legislature buildings and grounds. Just down the block on
Read more
Response from JoshS3662, General Manager at Matrix Hotel
Responded 1 week ago
Dear AWTravels, Thank you so much for your review! Our team strives to deliver unmatched customer service and I am so glad you received that during your time with us! I am happy to read you were able to take advantage of some of our included amenities and had an exceptional stay! Josh Solomon General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMatrix Hotel
The Platinum Suite at the Matrix Hotel
Professional photo exclusively commissioned by TripAdvisorMatrix Hotel
The Sterling Suite at the Matrix Hotel
Professional photo exclusively commissioned by TripAdvisorMatrix Hotel
The Deluxe King at the Matrix Hotel
Photo provided by managementMatrix Hotel
Sterling Suite | Living Area
Photo provided by managementMatrix Hotel
Guestrooms | Bronze Patio West
PreviousNext
12345656
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
0 votes
Show all answers
what time is breakfast ?
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
0 votes
Show all answers
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to all.
0 votes
Show all answers
Hi Aeroprincess! We do offer car service at the hotel however it doesn't go as far as the Jubilee. We do work with Diamond Sedan and Limo Service who you could arrange transportation through. The hotel offers complimentary breakfast, Wi-Fi, wine tasting and offsets any incidental transportation costs you might incur! We hope to welcome you at Matrix!
1 vote
Show all answers
Not that I know of but there are certainly some fancy rooms
0 votes
PreviousNext
12
"We loved the Platinum Suite - it offers separate living & sleeping spaces; great for groups traveling together."
"not happy about this hotel at all"
"Do a walk through immediate so you can move to a new room if there are problems!"
"Rooms away from elevators are quieter"
"Ask for a larger room , a lot of them are quite narrow"
PreviousNext
12345620
PRICE RANGE
US$112 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
matrix hotel edmonton
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
184
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing