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Matrix Hotel

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Traveller (156)
Room & Suite (278)
Dining (54)
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Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“wine tasting”(261 reviews)
“wildflower grill”(40 reviews)
“platinum suite”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,895)
There are newer reviews for Matrix Hotel
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2,874 results
Traveller rating
1,652
916
212
54
40
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LanguageEnglish
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1,652
916
212
54
40
Show reviews that mention
All reviewswine tastingwildflower grillplatinum suitefree parkingdowntown edmontongreat hotelfree wine and cheesebreakfast buffetmini barbusiness tripbathroom doorcentral locationrooms are cleana great stayhome away from homeenjoyed my stayfront desk staff
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311 - 315 of 2,874 reviews
Reviewed 8 August 2017

Everything was excellent and I definitely recommend this hotel .The staff are all friendly and accommodating. Ohh don't forget d free wine tasting with cheese etc.and the breakfast buffet is superb...

Review collected in partnership with this hotel
Thank 905gladysb
Response from Olaf M, General Manager at Matrix HotelResponded 12 August 2017

We are so glad you had an excellent visit with us! Thank you for your review. We are glad you enjoyed all of our included amenities and hope to have you visit again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 7 August 2017

Great wedding venue. Truly made my wedding as seamless as possible. These guys are professionals and really went above and beyond. Highly recommend then as a wedding venue. Excellent plated meal service and bartending! All the staff were exceptional and not a detail was overlooked....More

Review collected in partnership with this hotel
Thank jazzjade
Response from Olaf M, General Manager at Matrix HotelResponded 12 August 2017

Thank you so much for your review! We are absolutely thrilled that you had such a wonderful wedding and that our team handled everything so smoothly for you. We wish you both the best as you start your new adventure together and hope to see...More

Reviewed 7 August 2017

Overall the hotel was good, elevator noise in the luxury suite kept us awake most of the night..at this price point that is not acceptable. No price reductions were offered for this... the room and hotel were very modern and clean..More

Review collected in partnership with this hotel
Thank N3581NGmichaelf
Response from Olaf M, General Manager at Matrix HotelResponded 12 August 2017

Thank you so much for your review. We apologize for the elevator noise during your stay. The Sterling suites are close to the elevators and we would be happy to put you in a different room type away from the elevators for your next visit....More

Reviewed 7 August 2017

This is not really a short survey by the way . The room was good service was good Low-cost pet fees also attracted us to the room We love the Location, loved Starbucks's right below the hotel. Great shuttle service to the concert

Review collected in partnership with this hotel
Thank 325nadineg
Response from Olaf M, General Manager at Matrix HotelResponded 12 August 2017

Thank you so much for taking the time to wrote this review. We are so happy that you enjoyed your visit and appreciated our pet policy. We hope you will stay again very soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 6 August 2017

The team at Matrix was exceptional. They epitomized service excellence. We stayed in a Platinum Suite which was very nicely appointed. The front desk team set the Matrix service standard, and the same standard was delivered by every other member of the Matrix team we...More

Review collected in partnership with this hotel
Thank BobnTa
Response from Olaf M, General Manager at Matrix HotelResponded 12 August 2017

Thank you so much for your review. We are so pleased that you had a great experience and appreciated the Platinum suite. We are happy that our team provided consistent wonderful service and hope you will stay again very soon with us! Warm Regards, Olaf...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$124 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Edmonton
#5 Romantic Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$124 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Edmonton
#5 Romantic Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (156)
Room & Suite (278)
Dining (54)
Amenities (25)
Business Centre & Event Rooms (1)
Questions & Answers
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cyndicanada
2 November 2017|
AnswerShow all 3 answers
Response from ELFRCO | Reviewed this property |
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
0
Votes
cyndicanada
2 November 2017|
AnswerShow all 2 answers
Response from Ks L | Reviewed this property |
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
0
Votes
bobsolomon
19 November 2016|
AnswerShow all 2 answers
Response from bobsolomon | Reviewed this property |
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to... More
0
Votes
Room Tips
"Ensure you ask for a room not located near elevators."
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"away from the elevators"
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"Parking is an issue. Lot is small hard for bigger trucks and cars. If you can show up early to get parking..."
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"all rooms appear to be the same size (I always check the emergency exit plan)"
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