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Matrix Hotel

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Matrix Hotel
Matrix Hotel
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2,159 Reviews from our TripAdvisor Community

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Showing 2,140: English reviews
Donnelly
Reviewed 15 August 2016

The staff at the Matrix are awesome and make you feel like you are at home. the Breakfast is very good with lots of choices. The beds are very comfortable and the rooms are clean and roomy. This is the second time I stay here and will stay here again.

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Thank clairecD4789OZ
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so happy you had a wonderful stay and hope you will join us again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Prince Albert
Reviewed 14 August 2016 via mobile

2 night stay King Standard room 904 west side. View of roofs. Very clean except for outside of windows. Bed and pillows comfortable. No problems with climate control. Complimentary wine and cheese very nice but no gluten free crackers so take your own if need. Breakfast had several hot items. If gluten free you will be very very disappointed. Parking...

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Helpful?
Thank Michelle B
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are glad you enjoyed a great stay with us and happy you appreciated the location. We apologize that you did not find gluten free option during our breakfast. Our chefs accommodate several dietary restrictions and lifestyles and our team is happy to provide them upon request. We apologize that this was not...

Edmonton
Reviewed 14 August 2016

Stylish boutique hotel while feeling homely. Friendly, informed and helpful staff. Easy access and parking. Very neat clean rooms and comfy beds. Very quiet. Gym a little too small. Tv small. But this is offset by an all round very pleasant stay.

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Thank juanjoselandip
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so happy that you had a great stay and hoe you will return again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

toronto
Reviewed 14 August 2016

This was my second stay at this hotel, I stayed here about 2 years ago (I never reviewed it then). However, not much has changed. This hotel fills a niche downtown Edmonton as there is a serious lack of “modern” hotels in this area. Most are in serious need of refurbishment. And in fact, this hotel is refurbished from a...

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Thank djjbtoronto
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your feedback. I am so glad that you had a wonderful stay with us. I apologize that you found debris in the air vents and we are currently replacing the whole HVAC system. We look forward to offering you a new air experience in the future. We appreciate your suggestions for improvement and consider them...

Bonnyville
Reviewed 12 August 2016

Stayed overnight on a course. We always stay at either the Matrix or one of their sister hotels. They treat you phenomenally and the beds are the most comfy beds I've ever stayed in at a hotel. Quaint, high end hotel for a reasonable price. Great breakfast and wine tasting included in your stay make this place our go to...

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Thank 547lisef
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so thrilled that you had an exceptional stay and appreciated the breakfast and wine tasting. We hope you will join us again soon for another great visit! Warm Regards, Olaf Miede General Manager Matrix Hotel

Calgary
Reviewed 12 August 2016

Generally a fantastic experience. Excellent location walking distance from an abundantly revitalising downtown Edmonton, and a pleasant walk to the Legislature and its gorgeous grounds and fountains too. Pretty modern building. Free ample parking. There was an issue with my passkeys not working initially and they were more than understanding and rectified the situation immediately and even gave me a...

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Helpful?
Thank johnmA4592IO
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your review! We are so happy that you had an excellent stay with us and are glad that you had the opportunity to explore downtown Edmonton. We apologize for the AC in your room. We are currently replacing the HVAC system to enhance the experience for our guests and hope that you will enjoy the...

Reviewed 11 August 2016 via mobile

Everything about my stay has been great. I stay here once a month and it is great every time. I left an item in my room last time and they kept it for me the next time I came. And the free breakfast is great!!! The location is very convenient and perfect for access to downtown.

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Thank Delco M
Olaf M, General Manager at Matrix Hotel, responded to this review

We are so happy that you an exceptional stay with us! Thank you very much for your review! We are glad that you were able to retrieve your lost item and that the breakfast continued to impress you! We look forward to you next visit! Warm Regards, Olaf Miede General Manager Matrix Hotel

A TripAdvisor Member
1 review
Reviewed 11 August 2016

Would have been a great stay if there hadn't been construction noise coming from the floor above. The ongoing construction should have been disclosed on the website or when we phoned to make a reservation. Or when we checked in and asked for a quiet room! Otherwise, the room is decent enough with large windows. The beds were small but...

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Edmonton
Reviewed 11 August 2016

Prompt kind service, willing to accommodate a small trailer. Highly recommended to military personel traveling. The staff were courteous and attentive. The room was clean and very quiet - perfect after a long day before we moved

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Thank chrisJ7358WR
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your review! We are so happy you enjoyed your stay and that our team provided you with helpful service. We hope you will stay again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Grande Prairie
Reviewed 10 August 2016

Rooms are impeccably clean. Staff is very professional and knowledgeable. Good location - easy to get places in downtown. Bikes available to borrow. Highly recommended. We will be staying there again.

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Thank S6622SZrobb
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for choosing to stay at the Matrix Hotel! We are so happy that you enjoyed your visit and appreciated our central location. We hope you will join us again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Matrix Hotel’s luxurious surroundings highlight the urban lifestyle of downtown Edmonton. All Matrix guestroom rates are inclusive of Deluxe Continental Breakfast, Evening Wine Tasting, Parking, High Speed and Wireless Internet Access, Business and Fitness Centre Access, Local and Calling Card Telephone Access. The hotel is conveniently situated within walking distance of light rail transit, the Legislative Assembly of Alberta, major corporate office towers, boutiques, restaurants, entertainment and Edmonton’s incredible river valley park system. Naturally inspired by elemental design, Matrix combines the sleek sophistication of custom-designed furnishings with the simplistic beauty of natural materials to produce an environment that is both elegant and serene. The Lobby features rich soft grey and black leather seating and dazzling two story stone fireplace with water feature. A dramatic floating staircase leads you from the Lobby to our Hospitality Suite also featuring a second cozy fireplace and outdoor glass terrace. Interesting artifacts punctuate warm hues of silver, pewter and platinum throughout the Hotel’s public spaces. ... more   less 

Additional Information about Matrix Hotel

Address: 10640 100 Avenue NW | 107th Street NW, Edmonton, Alberta T5J 3N8, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM564 - RM840 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Matrix Hotel 3.5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Hotels.com and Travelocity so you can book your Matrix Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Matrix Hotel Edmonton
Hotel Style:
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Matrix Hotel staff and other travellers.
7 questions
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Questions? Get answers from Matrix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Suites are Wonderful for a weekend getaway!”
 of 5 bubbles MyHotelinEdmonton, 7 Dec 2016 | Read review
“Be careful when walking around the foot of the bed.”
 of 5 bubbles Tanya-Glen, 30 Oct 2016 | Read review
“Not Very wheelchair friendly on any floor.”
 of 5 bubbles 719tanyag, 27 Sep 2016 | Read review
“Ask to be away from the ice machine and elevators”
 of 5 bubbles Jdog1957, 12 Sep 2016 | Read review
“Rooms on the southside have a view to the river valley.”
 of 5 bubbles 283rossm, 22 Aug 2016 | Read review
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