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Matrix Hotel

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Matrix Hotel
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2,084 Reviews from our TripAdvisor Community

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Showing 2,065: English reviews
Alberta, Canada
Reviewed 12 July 2016

This was a decent first stay. First impression was "ok"-check in was lengthy (computer issues), then the room card did not work..so I had to go back down to re-code, which was then successful. This being said, the lobby is beautiful and staff are friendly. The room itself is very nice: well laid out, simple, clean-looking decor. The bathroom is...

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Helpful?
Thank FrequenttravellerCA
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are glad you enjoyed your stay with us and appreciated the comfortable rooms. We apologize for your key card issue and check in process but we are happy that it was worth the wait. We hope you will stay with us again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Medicine Hat, Canada
Reviewed 12 July 2016

The Matrix is located in such a convenient location. You can walk downtown in minutes. You can walk the River Valley in either direction and enjoy the view on the way to your destination. You can walk across the High Level bridge easily and visit the south bank or Whyte Ave.

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Thank BlakePedersen
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your review! We are glad our downtown Edmonton location was convenient for your and hope you will be back again soon for another great stay! Warm Regards, Olaf Miede General Manager Matrix Hotel

Lethbridge
Reviewed 11 July 2016

The staff could have been more friendly, the room defiantly needed a good dusting, our coffee machine didn't work, so they had to bring us a new one, and it was hard to get a parking spot. On the plus side the breakfast was great!

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Thank Scott N
Wolfville
Reviewed 11 July 2016

The staff are incredible. I jokinglyrics requested a picture of Tony in my room, and the staff went way above and beyond to accommodate my request. Needless to say the stay was amazing right from the get go. From the luxury shuttle, to the complimentary wine tasting, to the incredible staff, this hotel can really teach the competition a thing...

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Thank Holdmeclosertonydanz
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review. We are so glad you enjoyed your Matrix experience and that our staff were able to accommodate your special request. No stay is complete without a little "Who's the Boss?". We are glad our team made you feel welcome and comfortable and hope you will come again soon! Warm Regards, Olaf Miede General...

Toronto, Canada
Reviewed 11 July 2016

Great location, the rooms were nice and complementary local drop offs in Lexus was also very convenient. This hotel was the best value of our trip through Alberta that took us from Calgary through Banff and Jasper to Edmonton.

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Thank L2562LApeterv
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your review! We are so glad that you enjoyed your stay with us and appreciated the car service. We hope you will join us again soon for another great visit! Warm Regards, Olaf Miede General Manager Matrix Hotel

Whitehorse, Yukon
Reviewed 11 July 2016

I was here on a business trip and stayed here for 3 nights. There was mix up with my reservation and the front desk staff sorted it all out and were very kind and made up for it with a free snack as I had not had supper. The decor is not to my liking, shiny modern chrome, but if...

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Thank Runningalong
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review. We are so glad that you enjoyed your stay with us and appreciated the included breakfast. We are not sure what happened to the coffee on your last day and will investigate the matter further. We hope you will join us again soon for another great visit! Warm Regards, Olaf Miede General Manager...

Seattle
Reviewed 11 July 2016

The room curtains are not tight enough so they leak a lot of lighting in earlier in the morning. It interrupts sleep especially in the summer when the night is short and day is much longer. It is pity that to make sure that the curtains are tightly closed is not a big deal.

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Thank juny756
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your feedback on your recent stay. We will take note of your issue with the curtains and consider them when looking at future upgrades. Thank you for staying with us. We hope you will come again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Kuala Lumpur, Malaysia
Reviewed 9 July 2016

If you can afford the room, the stay is well worth it. We were a bridal party, and therefore booked several rooms. Our needs were accommodated with ease and pleasure. The hotel is quiet even though there are many guests. Beautiful, clean rooms is what to expect!

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Thank Kimberly A
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so glad that you had a great experience with us and that our staff was able to help make your friend's special day a pleasure. We hope you will all be back again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Sherwood Park
Reviewed 8 July 2016

Spent the weekend for our anniversary. Everything was great. Only complaint would be the free breakfast was not to our liking. Went to Cora's after trying it. It didn't affeCT how we enjoyed ourself. Thankfully we didn't have to pay for the breakfast. No complaints at all other than that.

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Thank meaganc405k
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your feedback. We apologize that the breakfast was not to your liking but glad you enjoyed yourself anyway. We hope you will be back for another great stay! Warm Regards, Olaf Miede General Manager Matrix Hotel

Cranbrook, Canada
Reviewed 7 July 2016

The staff were exceptionally friendly and helpful. It's a lovely complimentary breakfast and did enjoy the wine tasting. It's a modern and comfortable hotel. The location is great for downtown and I would stay there again.

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Thank DSG123
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review. We are so glad that you enjoyed you stay with us and hope you will come again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Matrix Hotel’s luxurious surroundings highlight the urban lifestyle of downtown Edmonton. All Matrix guestroom rates are inclusive of Deluxe Continental Breakfast, Evening Wine Tasting, Parking, High Speed and Wireless Internet Access, Business and Fitness Centre Access, Local and Calling Card Telephone Access. The hotel is conveniently situated within walking distance of light rail transit, the Legislative Assembly of Alberta, major corporate office towers, boutiques, restaurants, entertainment and Edmonton’s incredible river valley park system. Naturally inspired by elemental design, Matrix combines the sleek sophistication of custom-designed furnishings with the simplistic beauty of natural materials to produce an environment that is both elegant and serene. The Lobby features rich soft grey and black leather seating and dazzling two story stone fireplace with water feature. A dramatic floating staircase leads you from the Lobby to our Hospitality Suite also featuring a second cozy fireplace and outdoor glass terrace. Interesting artifacts punctuate warm hues of silver, pewter and platinum throughout the Hotel’s public spaces. ... more   less 

Additional Information about Matrix Hotel

Address: 10640 100 Ave NW | 107th Street NW, Edmonton, Alberta T5J 3N8, Canada
Region: Canada > Alberta > Edmonton
Price Range: RM546 - RM783 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Matrix Hotel 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Matrix Hotel Edmonton
Hotel Style:
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Matrix Hotel staff and other travellers.
7 questions
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Questions? Get answers from Matrix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Suites are Wonderful for a weekend getaway!”
 of 5 bubbles MyHotelinEdmonton, 7 Dec 2016 | Read review
“Be careful when walking around the foot of the bed.”
 of 5 bubbles Tanya-Glen, 30 Oct 2016 | Read review
“Not Very wheelchair friendly on any floor.”
 of 5 bubbles 719tanyag, 27 Sep 2016 | Read review
“Ask to be away from the ice machine and elevators”
 of 5 bubbles Jdog1957, 12 Sep 2016 | Read review
“Rooms on the southside have a view to the river valley.”
 of 5 bubbles 283rossm, 22 Aug 2016 | Read review
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