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Room was outdated, had cracks in the walls and the breakfast was poor. Our hockey team was moved to another local hotel after the building's water main broke and flooded the main floor. Elevators flooded with people inside. This wasn't under the hotels control, but...More
Thank Greg K
Response from Sreejith N, Manager at Super 8 Grande PrairieResponded 30 June 2017
Thank you for your response. The issues that you noted with the room are currently being fixed as the hotel is under repairs and renovations. We hope that you will come back to see the differences made after we re-open in Sept 2017.
Room was very clean and well kept, also was very quiet. Staff was very friendly and knowledgeable. I found the location of the hotel to have easy access off of the main highway. Excellent complementary breakfast.
Management response:Responded 21 February 2017
Thank you so much for your awesome review of our hotel. I most definitely share your comments with our staff members who work very hard to please our guests. We do hope to see you again in the near future.
Front Staff is great and that's what gets it to 2 star.
The issue that negates all the positives.
You are blasted with it when you enter the front door. 2nd floor hall way, THE FITNESS ROOM.
Fortunately my clean but dated room...More
Thank Nicole P
Response from Sreejith N, Manager at Super 8 Grande PrairieResponded 1 July 2017
Thank you for your response. We are currently renovating the entire hotel and retraining staff and we will take your comments under advisement when training our breakfast staff.
I hope that when we re-open in Sept 2017 you will come back and give us another...More
This is one of the worst hotels I have stayed in to date. The shower backs up and the heater barely works. I will not stay here again I'll sleep in my truck first. The front end lady is a total jerk rude
1 Thank Ryan O
Management response:Responded 20 February 2017
Thank you for taking the time to review our hotel. We are so sorry to hear you were unhappy and we will look into the issues you have highlighted and try to resolve them as soon as possible.
Super 8. You've gone down hill. I remember we used to be excited to stay here. Now you're outdated. Ripped wallpaper. Doors don't align. Bathroom doesn't lock. Scuffs and gunk on walls. Air condition/heater dirty and dusty. Smell of cigarette smoke on main floor was...More
1 Thank Stephanie J
Management response:Responded 19 January 2017
Thank you for taking the time to give us a review. So sorry to hear you were disappointed with your stay. We are in the process of some renovation to upgrade some rooms.
We will certainly look at our breakfast options and consider making some...More
US$88 - US$125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
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Number of rooms
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