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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
GreenLeadersSilver level
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Fairmont Jasper Park Lodge
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3,434 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Jasper Park Lodge
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Showing 3,257: English reviews
Hong Kong, China
Reviewed 27 August 2015 via mobile

Spent 1 night at Jasper park lodge, overall experience just average. The room was slightly bigger than average Fairmont Hotel std but the decorations were so worn out. No A/C in room and no power plug vacancy for charging my camera. There's a half empty(Half Full...) shower gel in the bathroom, Not sure if they do it by purpose or...

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Helpful?
Thank nighthawkrider
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear nighthawkrider, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your feedback with a TripAdvisor review. This is a great forum for me to reconnect with guests to learn about their experiences and identify areas for improvement to better meet the needs of our guests in the future. I...

Beckley, West Virginia, United States
Reviewed 27 August 2015

When we visit new places, my wife and I often use the Priceline Express Deals feature to find a place to stay. This allows us to stay at four star accomodations at a price below the published rate. We have found several lovely hotels this way, one of which we have subsequently returned to on three occasions. When we were...

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Helpful?
2Thank David S
Mission Viejo
Reviewed 27 August 2015

Great place to call home while visiting Jasper National Park. The hotel is great with a very vintage cabin layout. Rooms are comfortable and wildlife roams all over the property. We saw Elk and Bald eagles during our 2 day stay. Staff from valet, check-in, recreation sports, and dining were personable and and energetic. Could tell they loved working for...

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Helpful?
Thank N5109WWmatthewl
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear N5109WWmatthewl, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your feedback with a positive TripAdvisor review. This forum offers a great opportunity to reconnect with our guests to learn about their stay and evaluate our measure of success. It was great to read that you enjoyed our unique...

Kirkcaldy, United Kingdom
Reviewed 27 August 2015

Spent two nights at this hotel a few miles out of town and was very disappointed with the overall standards. The exceptions to this were the reception and concierge staff, and the surroundings including Lake Beavert. We were allocated a first floor lodge room about 400 yards from the main building. The layout of the room was good, the bed...

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Helpful?
Thank Iain A
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Iain A, Thank you for sharing your feedback. I am happy to read our front desk and concierge team provided you with great service. I am sorry to read that the rest of your stay did not meet your expectations. Having stayed at other properties, you’ve no doubt experienced firsthand the service and quality that comes with the Fairmont...

Edmonton
Reviewed 26 August 2015

great venu - grand old hotel/lodge - we will definately return to the place - has a little of everything for families - spas, pool hikes - the staff is definately customer oriented and food/services are first rate

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Thank Derrick F
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Derrick F, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your comments with a positive TripAdvisor review. I was pleased to read that your and your family enjoyed your time with us and were able to take in the spa, heated outdoor pool and hiking. We always look...

Parkland, Florida
Reviewed 26 August 2015

This is truly a wonderful hotel, a favorite of ours. The setting could not be more beautiful, the facilities are perfect, you are in the middle of a great National Park, the restaurants are first-class, and the service cannot be improved upon. While the hotel is on the expensive side, I cannot imagine staying elsewhere when in Jasper. We had...

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Helpful?
1Thank Alan S
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Alan S, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge on your recent trip to the Jasper area and taking the time to share your feedback with a positive TripAdvisor review. It was great to read of your experience and know that you had a wonderful stay. At Fairmont, we strive to provide exceptional...

Alberta
Reviewed 26 August 2015

We had booked 2 nights at the Jasper Park Lodge and were looking forward to some relaxing time in Jasper. We knew that this hotel was slightly different that the other Fairmonts that we have stayed at, but thought that given the setting on the lake and near Jasper, it would be rustic luxury....we were wrong!! I had read many...

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5Thank 78review
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dea 78review, Thank you for providing, in great detail the frustrations you faced during your stay with us. I am happy you enjoyed the service provided by our helpful bell team. However, I’m disappointed the rest of your stay did not meet your expectations. You’re right – this is not a standard Fairmont Hotel. We are the only cabin based...

Tilcara, Argentina
Reviewed 26 August 2015 via mobile

We stayed here for 1 night and it is absolutely not worth the money! The room was fine but not imoressive. Also no internet in the room. We paid about 690 CAD includes taxes for the room plus 30 CAD for breakfast per person, absolutely ridicoulus. Free parking. Yes hotel staff was very friendly but I would not come back....

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3Thank Viajando4567
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Viajando4567, Thank you for writing a review of your recent stay with us. I am happy to read you found the service to be excellent. Please accept my most sincere apologies you felt you did not receive value for the price paid. I hope we can welcome you back in the near future so we may better demonstrate our...

Edmonton, Canada
Reviewed 25 August 2015 via mobile

We stayed here on a Thursday night. Didn't arrive until around 11. Looking online I could only find one place in Jasper that had availability and it was just a lodge. We thought we'd spend the extra like $60 and go to the Fairmont which we heard was one of the best hotels in Canada. Check in was fast and...

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Helpful?
2Thank Jewlesmiller
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Jewlesmiller, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your feedback with a positive TripAdvisor review. This forum offers the opportunity to reconnect with guests to learn about their stay and to identify areas for improvement to better meet the needs of our guests in the future. It...

Toronto, Canada
Reviewed 24 August 2015

We stayed in a renovated cabin facing the lake. It was lovely. There was no central air conditioning, but there was an air conditioning unit that did a great job of keeping the sitting room and bedroom lovely and cool. The bathroom was a great size. There is a tub/shower combination with a rain shower head and great water pressure!...

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Helpful?
1Thank Sue W
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Sue W, Thank you for choosing to stay with us at Fairmont Jasper Park Lodge and taking the time to share your comments with a positive TripAdvisor review. I appreciate receiving feedback in this forum as it reconnects me to guests to learn about their experiences and evaluate our measure of success. It was great to read that your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: RM665 - RM2,572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
15 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
3 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the lake are a personal favorite.”
 of 5 bubbles hookedby1, 2 Dec 2016 | Read review
“Main lodge rooms offer total indoor access to the pool and shopping”
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
 of 5 bubbles BenLar137, 25 Nov 2016 | Read review
“All Rooms are in very nice Cabins with lots of History and Charm”
 of 5 bubbles DiverSnorkler, 20 Nov 2016 | Read review
“Lake side views are great albeit more expensive.”
  • Cabin where we stayed.
 of 5 bubbles lauriep427, 18 Nov 2016 | Read review
“A room in the lodge with a lake view is very nice.”
 of 5 bubbles StephenCapeCoral, 14 Nov 2016 | Read review
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