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Tonquin Inn

1,112 reviews
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Traveller (245)
Room & Suite (362)
Dining (35)
Overview
  • Excellent15%
  • Very good36%
  • Average29%
  • Poor13%
  • Terrible7%
Travellers talk about
“prime rib”(18 reviews)
“third floor”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Tonquin Inn
Offers & Announcements: From $89 per night
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,112)Write a Review
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161
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294
120
75
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294
120
75
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All reviewstwo outdoor hot tubsprime ribthird floorbeds were very comfortableseparate bedroomfull kitchenmini fridgethe main streetlake louisesuitekitchenettefireplacesaunaskiingstoveedmontonmountains
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1 - 5 of 976 reviews
Reviewed 4 weeks ago via mobile

A large group of us stayed at the Tonquin while skiing. Close to the hill. Had everything we needed with the kitchen suite. The price was right with an Marmot escape card, but it is slightly dated and showing wear in places.More

Thank Scott N
Response from Francois T, General Manager at Tonquin InnResponded 4 weeks ago

Good Morning Scott, We appreciate your comments following your recent stay with us in Jasper and we are in fact currently undertaking some corrective measures in updating our guest rooms. We trust you will notice some differences upon your next stay with us at the...More

Hotel's Favourite
Reviewed 2 March 2017 via mobile

We enjoyed our stay at Tonquin Inn! Fast easy check in and check out. Nice clean rooms with very comfortable beds. Perfect location which is central to everything. There is a pool and 2 outdoor hot tubs. We also had elk come right by our...More

1  Thank beachbum0000
Response from Francois T, General Manager at Tonquin InnResponded 13 March 2017

Good Morning, My apologies for the delay in responding to your comments but we do appreciate the time you took to let us know you enjoyed your stay with us at the Tonquin Inn, Jasper. We hope to see you again in the near future....More

Reviewed 3 January 2018

We were pleasantly surprised with our room. We had no issues and the 4 of us (all adults) had a great time. Whenever we asked for something additional (like extra bathrobes), it didn't take long and the staff were helpful. I'm quite certain we were...More

Thank L-StarInc
Response from Francois T, General Manager at Tonquin InnResponded 4 January 2018

Dear L-StarInc, We were delighted to note your positive comments following your recent stay with us at the Tonquin Inn Jasper. Our entire team is dedicated to providing the best in service to all our guests and we are grateful you took the time and...More

Reviewed 2 January 2018 via mobile

We were in room 169 on dec 30/17 the temperature didn’t go above 50f. Called front desk at 7:30 pm to advise and ask for a heater. Said would send someone. No one ever showed up. Froze all night. Next morning went to office. They...More

Thank Elnora M S
Response from Francois T, General Manager at Tonquin InnResponded 4 weeks ago

Dear Elnora, We do apologize for the inconveniences you encountered over the course of your recent stay with us in Jasper. As you suggested, we have addressed this matter with you directly and are pleased to note your acceptance of our explanations for the unfortunate...More

Reviewed 30 December 2017 via mobile

I give them 0 stars. Rooms were OK staff 0. We had things go missing from our room upon our checking out. Phoned back an hour after check out with family to stop and pick up items. Hotel said nothing was found and would not...More

Thank James S
Response from Francois T, General Manager at Tonquin InnResponded 5 January 2018

Good Morning, We will look into this matter immediately as our housekeeping team members are instructed to return all items left behind by guests after their checking out of the hotel. I can assure you that a thorough investigation will be conducted even though the...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$78 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$78 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (245)
Room & Suite (362)
Dining (35)
Pool & Beach (23)
Amenities (6)
Questions & Answers
Ask a question
Courtney H
23 April 2017|
AnswerShow all 3 answers
Response from Francois T | Property representative |
As we only have a limited number of pet friendly rooms, we would recommend you call the hotel direct to be certain that we have rooms available on the days you plan on staying with us. If you do not wish to book a pet... More
0
Votes
cruisefanatic01
11 March 2017|
AnswerShow all 9 answers
Response from Francois T | Property representative |
The rates quoted on the Tonquin Inn website are in Canadian dollars.
1
Vote
Joan M
2 March 2017|
AnswerShow all 4 answers
Response from Francois T | Property representative |
Hi Joan, We would be happy to make sure you get a ground floor room upon your one night stay in Jasper. Please provide me with your full name and arrival date and we will immediately pre-register you for your... More
1
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123
Room Tips
"Room 258 has a kitchenette, 2 bedrooms, in-room sauna, and is wheelchair accessible with a stairwell right..."
Read review
"Ask for an upgraded room, Two beds would be best"
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"Can’t rely on Restaurant being o0en"
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"Try for a room as far from the main road as possible. Trains go by all day and night."
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