We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tonquin Inn

Visit hotel website
Traveller (316)
Room & Suite (396)
Dining (35)

About

Location
Cleanliness
Service
Value
Surrounded by majestic mountains and endless opportunities to appreciate the great outdoors, The Tonquin Inn provides a perfect getaway for adventure seeking families, friends and couples. Located in the heart of Jasper, this property features easy access to hiking trails, ski fields, rafting adventures and so much more! With its cozy sunken living rooms, convenient kitchenettes and "home away from home" charm, the Tonquin Inn is the ideal spot for an escape from the city!
Read more
Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Show more
Room features
Air Conditioning
Kitchenette
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
Visit hotel website
Announcement:Ski Packages Available
1,264Reviews
648Photos
9Q+A
100Room tips
Traveller rating
  • 183
  • 416
  • 385
  • 178
  • 102
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Wish we had more time a d a robe. Missed the hot tub and pool by 20 it took to take luggage to room. Room was hot but comfy once we thawed window seaonaly it was understandably froze shut. Comfy bed, deep tub,wicked nice front desk staff. Cant wait to try again
Read more
Hotel's Favourite
We recently spent two nights at the Tonquin Inn. Our stay was great. The grounds were beautiful. The room was clean. But, the most impressive item was the fact that the staff went above and beyond my wildest dreams when I left my purse in the room when we checked out. They
Read more
Response from Francois T, General Manager at Tonquin Inn
Responded 15 Aug 2018
Dear Susan, We are delighted to note your comments following your recent stay with us at the Tonquin Inn jasper, that we were able to get you purse back to you which ``went above and beyond (your) wildest dreams`` and we will share your comments as it relates to our impressive service with all our team members. In the meantime Susan, thank you once again for such a positive review, we are pleased we were able to meet and exceed all your expectations and we look forward to your next visit to Jasper National Park.
Read more
We got to the hotel to check in and found our room freezing despite the thermostat saying otherwise. Maintenance looked at the room, told us to "give it an hour and see if it heats up" and offered us a small portable heater. No thanks... we have a 9 month old baby and three year
Read more
Response from FrancoisT462, General Manager at Tonquin Inn
Responded 4 days ago
Dear Countrymama19, My apologies for the delayed response as I have just returned from vacation. Needless to say we were quite disturbed in reviewing your comments as they certainly do not reflect our usual standards of service and for this, we wish to extend our most sincere regrets for a less tan ideal experience. We thank you for the time you devoted to submit your comments and I can assure you they will be closely reviewed at our upcoming management meeting so as to prevent a recurrence of such shortcomings. In the meantime, thank you once again for advising us of the issues you outlined and kind regards.
Read more
Family of 4 spent a weekend in Jasper in January 2019, stayed in a 2 Bedroom suite (1 king, 1 queen, and pull out couch) with fireplace and kitchen. The good: the suite was clean and spacious and the beds were comfortable we all slept well. Staff were pleasant. We really
Read more
Response from FrancoisT462, General Manager at Tonquin Inn
Responded 3 weeks ago
Good Morning, We have taken careful note of your comments following your recent stay with us in Jasper and wish to express our appreciation to you for doing so. Naturally, we were pleased to note your satisfaction with the cleanliness of your spacious room and for the compliments you extended to our pleasant staff: we will pass those comments along to them for their information. As for the less positive aspects of your stay, we have been waiting for new tiling to arrive to complete unfinished restoration work in the pool area and this should be up to our usual standard upon your next visit to Jasper. Again, we do appreciate the time and effort you devoted in submitting your review, thank you for doing so and we do look forward to your next visit to Jasper National Park. Kind regards.
Read more
Over the Christmas break, headed up to Jasper for a day of skiing and two nights accommodation. A buddy and his family were staying at the Tonquin, thus we booked in for two nights. Check in process was fast and efficient. Parking near our room was sketchy at best as the hotel
Read more
Response from FrancoisT462, General Manager at Tonquin Inn
Responded 10 Jan 2019
Dear Time Warp, We have taken note of your interesting comments and we appreciate the effort you made in submitting to us for our review. I will convey to our associates your pleasure with room cleanliness and the efficiency of our front desk team members. In the meantime, thanks again and we do look forward to your future visits to Jasper National Park. Kind regards.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorTonquin Inn
The Two Bedroom Executive Suite with Dry Sauna at the Tonquin Inn
Professional photo exclusively commissioned by TripAdvisorTonquin Inn
The Two Bedroom Executive Suite with Dry Sauna at the Tonquin Inn
Professional photo exclusively commissioned by TripAdvisorTonquin Inn
The Two Bedroom Executive Suite at the Tonquin Inn
Professional photo exclusively commissioned by TripAdvisorTonquin Inn
The Standard King Room at the Tonquin Inn
Photo provided by managementTonquin Inn
Guest Room
PreviousNext
12345680
I found this hotel of an acceptable standard, my issue was value and service. The room wasn’t dirty as such, just tired. If you can get into the pyramid lake resort it is spotless and stunning. Similar price point but 10 times better in terms of standards.
1 vote
Show all answers
As we only have a limited number of pet friendly rooms, we would recommend you call the hotel direct to be certain that we have rooms available on the days you plan on staying with us. If you do not wish to book a pet friendly room, then you can "book online without losing money" provided you cancel (if need be) within 48 hours of your arrival. Thank you.
0 votes
Show all answers
The rates quoted on the Tonquin Inn website are in Canadian dollars.
1 vote
Show all answers
Hi Joan, We would be happy to make sure you get a ground floor room upon your one night stay in Jasper. Please provide me with your full name and arrival date and we will immediately pre-register you for your convenience. Thank you and kind regards. Francois
1 vote
Show all answers
Yes, there are balconies outside the rooms where you can smoke. Basically anywhere outside smoking is allowed
2 votes
Show all answers
PreviousNext
12
"Family suites have full kitchens and separated sleeping areas."
"Stay somewhere else...too expensive"
"Insist on a room in the newer part"
"having read other reviews think you would be best to upgrade your room"
"Hotel got open parking, we had a bit of a challenge with parking .."
PreviousNext
12345620
PRICE RANGE
US$109 - US$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tonquin hotel jasper
LOCATION
CanadaAlbertaCanadian RockiesJasper National ParkJasper
NUMBER OF ROOMS
137
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing