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Tonquin Inn

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Traveller (245)
Room & Suite (362)
Dining (35)
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Overview
  • Excellent15%
  • Very good35%
  • Average30%
  • Poor13%
  • Terrible7%
Travellers talk about
“prime rib”(17 reviews)
“family suite”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,147)
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Traveller rating
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335
306
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82
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All reviewstwo outdoor hot tubsprime ribfamily suitethird floorbeds were very comfortableseparate bedroomon site restaurantcoffee makerliving areafull kitchenlong weekendlake louisethe main streetfireplacekitchenettesaunaskiing
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21 - 25 of 1,008 reviews
Reviewed 13 May 2018 via mobile

One pillow very dirty and had to exchange it. Two twin beds had very worn out mattress's and both users had poor sleep and sore backs. Staff friendly .. room clean .. limited parking. None of the onsite facilities utilized.More

Thank G J
Response from Francois T, General Manager at Tonquin InnResponded 4 weeks ago

Dear G J, We have taken note of your comments and were disappointed in ourselves when noting the inconveniences you encountered over the course of your stay with us in Jasper. We wish to assure you that this is not reflective of our normally high...More

Reviewed 10 May 2018

room so over heated, NOT ABLE TO TURN IT DOWN OR OFF on the first night. room so small, when attempted to sit on a chair positioned between bed and desk and chair broke under me, was not able to remove chair with out assistance....More

Thank John S
Response from Francois T, General Manager at Tonquin InnResponded 4 weeks ago

Dear John S, Please accept my apologies for the delay in responding to your very distressing comments following your recent stay with us in Jasper as I have been away from Jasper attending a conference for the past week. We wish to assure you that...More

Reviewed 29 April 2018 via mobile

I read the reviews before we left so I wasn’t surprised by this place. The second floor was too hot, trains running all night and the place is a little run down. The pool and hot tub were nice. It was handy to have a...More

Thank kelly w
Response from Francois T, General Manager at Tonquin InnResponded 30 April 2018

Good Morning Kelly, We appreciate your comments and thank you for taking the time to submit your review of the Tonquin Inn Jasper. We do the best we can to offer our guests standards that are recognized as being some of the best in the...More

Reviewed 24 April 2018

We booked a room with a king sized bed for one night through a third party website. Our room was very clean and the bed was comfy. We noted that the thermostat automatically turns from AC to heat if the outside temp is below 10°C,...More

Thank Lorie F
Response from Francois T, General Manager at Tonquin InnResponded 27 April 2018

Hello Lorie, We are delighted to note you enjoyed your stay with us at the Tonquin Inn Jasper. We will most certainly make a point of conveying your appreciation of our team members who managed to make your stay that much more special. In the...More

Reviewed 24 April 2018

Booked a room with two beds but when we arrived the room had only one bed. Tried to rectify the situation at front desk and the only thing that could be done was to upgrade to a much more expensive room(s) that had two beds...More

Thank Griz22
Response from Francois T, General Manager at Tonquin InnResponded 27 April 2018

Dear Griz22, We do our very best to accommodate all requests made by our guests but it becomes very difficult if not impossible if there are last minute changes made by guests who had checked in previously. That being said, we regret you were not...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$112 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (245)
Room & Suite (362)
Dining (35)
Pool & Beach (23)
Amenities (6)
Questions & Answers
Ask a question
Courtney H
23 April 2017|
AnswerShow all 3 answers
Response from Francois T | Property representative |
As we only have a limited number of pet friendly rooms, we would recommend you call the hotel direct to be certain that we have rooms available on the days you plan on staying with us. If you do not wish to book a pet... More
0
Votes
cruisefanatic01
11 March 2017|
AnswerShow all 9 answers
Response from Francois T | Property representative |
The rates quoted on the Tonquin Inn website are in Canadian dollars.
1
Vote
Joan M
2 March 2017|
AnswerShow all 4 answers
Response from Francois T | Property representative |
Hi Joan, We would be happy to make sure you get a ground floor room upon your one night stay in Jasper. Please provide me with your full name and arrival date and we will immediately pre-register you for your... More
1
Vote
Room Tips
"go somewhere else"
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"Do not chose a standard room if it’s for more than 2 nights."
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"Reserve in new section"
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"the trains will keep you up but its cool"
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