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Holiday Inn Express Lethbridge

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Holiday Inn Express Lethbridge
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196 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Edmonton, Canada
Reviewed 2 weeks ago via mobile

The hotel is clean and modern. My room is nicely decorated, spacious and includes a great little kitchenette. My bed was comfortable and the free breakfast offered a good variety of choices. At this price point this is a very impressive hotel. I would not hesitate to stay here again.

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Thank Bernard E
A TripAdvisor Member
Level Contributor
8 reviews
4 hotel reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Very nice motel to stay at the staff were all very friendly and helpful throughout our stay. The motel was very clean and quiet to stay at. I would highly recommend stay here if you are in Lethbridge and need a place to stay!

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Thank A TripAdvisor Member
Edmonton, Canada
Reviewed 3 weeks ago

The hotel was clean and the room comfortable. Their parking lot was full. The back of the hotel had meter parking, which on a Saturday night was ok as Sunday there was no enforcement...however that parking was full, too. Had to park on a side street and didn't like to leave my car there with no hotel door close by...

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Thank 000Canada
Sales M, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Hello 000Canada, Thank for your valuable feedback from your recent stay at our hotel. I understand your frustration with parking, unfortunately as we are a downtown location we have limited parking available. We try to compensate for this by not charging for parking. We have also put in a service call to have the call button fixed for the elevator,...

Red Deer, Canada
Reviewed 19 March 2017

About the only good thing I can say about this stay was the bed was comfortable and the check in/check out people were great. Nothing else was good with the stay. When we first arrived one of the hand towels was actually dirty. No I didn't call service, I just put it on the floor and checked the other towels...

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Thank OADiver
IHGService, Guest Relations Manager at Holiday Inn Express Lethbridge, responded to this review

Hi OADiver, Thank you for taking the time to share your feedback regarding our hotel. While we appreciate your kind regards toward the bed including the check-in and check-out process, I regret to learn that the overall cleanliness of our property may have fallen below your expectations. We apologize for any inconvenience this may have caused you. We would love...

Calgary
Reviewed 15 March 2017

Room was ready for us to go right in even though we arrived an hour before check in. Very very nice friendly and helpful staff. Had a problem first time I used the shower as the handicapped shower seat did not fit right this was soon rectified with a seat that fit perfect.pool water was nice but pool area a...

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Thank carolgm2017
Sales M, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Hello carolgm2017, Thank you kindly for taking the time to complete a review online of our hotel. Our staff takes great pride in knowing that we were able to help you with a problem that you experienced and are glad that we were able to provide good service for you during your stay. Thank you again for all you kind...

Calgary
Reviewed 3 March 2017

This hotel is well situated in the heart of Lethbridge, close to the major arteries. It's clean and well maintained. Breakfast bar is standard Holiday Inn Express food; nothing spectacular, but adequate. Hotel staff were quick to correct their mistake with my booking - they had me in for one day, but my reservation was for two. They were very...

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Thank billmI5711KQ
Sales M, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Hi billmI5711KQ, Thank you for your feedback from your recent stay at our hotel! I am glad that we were able to correct the mistake with your reservation with ease. Our location in Downtown Lethbridge has proven to be an asset for our guests and their travelling needs, so we are glad that it worked well for your travels as...

Helena, Montana
Reviewed 1 March 2017

Our family spent the weekend here for a hockey tournament. Great location and very friendly service. The rooms are big and spacious but dated: ac/heating system gets loud, bathroom is serviceable, pillows and sheets are ok. The pool is pretty great for the kids. Breakfast is nice - nothing exceptional. Parking can be tight but we always found a spot.

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Thank PattersonBoston
Sales M, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Hi PattersonBoston, Thank you kindly for taking the time to review our hotel. Our location is one of our guest's favourite features and we are glad that it was ideal for you and your hockey team! We hope to have you and the team back again if you are ever playing in Lethbridge. Best, C. Smith Front Office Manager

Reviewed 20 February 2017

My daughter, infant grandaughter and I enjoyed our stay very much. We reserved a crib which was ready for us. The Jr. Suite was spacious, perfect for hosting a few guests and providing a separate area for the baby to sleep. We also had a ton of baby things and there was plenty of room for it. The room was...

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Thank Rachel R
Sales M, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Hello Rachel R, Thank you for taking the time to review your recent stay at our hotel. We are very glad to hear that you enjoyed they layout of your suite and that it was practical and functional for your needs while you were with us! We look forward to your next stay with us! Best, C. Smith Front Office...

Saskatoon, Canada
Reviewed 14 February 2017

We had a conference in Lethbridge and stayed at the Holiday Inn Express. Booking a large number of rooms with many last minute changes, the hotel staff were always helpful and accommodating. Never did we feel like an imposition.The facilities were great--clean rooms and good hot breakfast. They had a nice workout room and a pol with a slide that...

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Thank NYsweetheart2015
Sales M, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Hey NYsweetheart2015, Thank you very much for your review of your recent stay at our hotel! We were glad to accommodate your group and glad that we were able to help with all the changes that occurred! We always strive to have our customer service skills shine and we are glad that they did! We would love to have you...

Calgary, Canada
Reviewed 12 February 2017 via mobile

Used IHG points for an overnight stay and booking online was effortless and smooth. Had to change reservation from a king room to a room with 2 beds so phone hotel directly and they upgraded the reservation to a suite for free. The room as a awesome suite with separate doors and a kitchen and fireplace and little patio. Bed...

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Thank Daysdream
Sales M, Front Office Manager at Holiday Inn Express Lethbridge, responded to this review

Hi Daysdream, We are pleased to see that you enjoyed your stay with us recently, and that booking your rewards night was 'effortless'. I am sorry to hear that you found the hallway to have an odd smell, and that you got awoken early. The earliest our cleaning staff come in is 8:30 am on weekdays and 9:00 am on...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the newly opened Holiday Inn Express Hotel & Suites in Lethbridge located in the heart of downtown Lethbridge. We are close to many attractions such as golf, shopping, restaurants and bars. We feature 102 rooms, with 8 selections of room types. We have four floors, with elevator access. Each room is equipped with 27' televisions, irons and boards, coffee makers, fridge, microwave, hair dryer, two line data port phones and high speed Internet, In Room Pay Per View movies. We offer complimentary local phone calls and newspaper, Indoor pool, water slide and hot tub and fitness centre. Water slide is only operated during life guard hours. Each morning, enjoy our deluxe Express Start Breakfast from 6:00am - 9:30 am weekdays and Weekends & Holidays 7am - 9:30am. We have something for everyone - pastries, cinnamon buns, scrambled eggs, omlettes, bacon, bagels, toasts, cereals, fresh fruit, juices, coffee, tea, milk and hot chocolate for those cold winter mornings. We feature smoking and nonsmoking rooms, as well as wheelchair accessible rooms. We are also pet friendly. We provide Airport Shuttle Service at no charge with 24 hour advance reservation required. Our Professional Staff will always have a smile for our guests! ... more   less 

Additional Information about Holiday Inn Express Lethbridge

Address: 120 Stafford Drive South, Lethbridge, Alberta T1J 4W4, Canada
Region: Canada > Alberta > Lethbridge
Price Range: RM453 - RM598 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lethbridge 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Lethbridge Hotel Lethbridge
Holiday Inn Lethbridge
Lethbridge Holiday Inn Express
Hotel Style:
#4 Business Hotel in Lethbridge
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Lethbridge staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Lethbridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms that face the bar especially on the weekend.”
rachelrG9085CT, 20 Feb 2017 | Read review
“opposite to parking lot or lobby entrance if you choose to stay”
LauraLaf, 7 Jan 2017 | Read review
“All the rooms have a decent view. I prefer the higher floors as its a good walk up the stairs and quieter.”
rodm972, 23 Dec 2016 | Read review
“Larger tv needed...picture was small and room was large. It doesn't make sense to have such a small tv”
jstanding04, 12 Nov 2016 | Read review
“Choose a room away from elevator for less noise.”
ivylab, 1 Nov 2016 | Read review
5 of 5