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Medicine Hat Lodge Resort, Casino & Spa

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Medicine Hat Lodge Resort, Casino & Spa
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535 Reviews from our TripAdvisor Community

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Showing 534: English reviews
1 review
Reviewed 1 week ago

well i was there for a hockey tournament with my team and it was very fun made some great memories with my team great food great pool and a great time there but we lost in the A finals and the winnipeg parents are very rude to us too

Helpful?
Thank Jonathan G
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We are delighted that you had such a great time whilst staying in our Hotel. We hope to see you all back with us again next year for another Hockey Tournament. Hopefully you will win the A finals next time. Kind Regards, Steve Batten More 

1 review
Reviewed 1 week ago

I brought my 25 people (19 of them were boys aged between 13-14) to the Medicine Hat Lodge for a hockey tournament. The sales staff were more than accommodating by providing cots for 7 of the rooms. We had two team meals (not including the huge breakfast buffet) and the food was fantastic. Only issue was the sheets on the... More 

Helpful?
Thank Paul C
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We are delighted you enjoyed your time with us. We have a talented sales team that can help plan everything you need for your teams. We are glad that you allowed us to assist with all of your needs. I will be sure to let the kitchen staff... More 

Nipawin, Canada
1 review
Reviewed 2 weeks ago

My son, grandson, their new puppy and I stayed at the hotel in October. I'd never traveled with a pet before and didn't know what to expect. Thank you to the wonderful staff for making us, especially Polly, feel so welcome. I very much enjoyed my visit with Mike while taking Polly for a walk indoors. Practically everywhere was in-bounds... More 

Helpful?
Thank g0ingplaces16
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I will be sure to let all involved know that their efforts were appreciated. We are delighted to hear you will be returning and hope you bring Polly also. Kind Regards, Steve Batten More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We stay at the Lodge often. We rarely leave without being satisfied. The hotel is in a great location, has a fun water park for kids of all ages (no rules! woohoo!), and includes a decent breakfast. It's a bit dated and has some definite signs of wear, but it's hard to beat for the price. It's noteworthy that there... More 

Helpful?
Thank Brad B
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased you all enjoyed your time with us. We are at present renovating our property and I hope that you will notice the improvements when you return next. Kind Regards, Steve Batten More 

Medicine Hat
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

I was here a while back and I decided to stay at the Medicine Hat Lodge for a few nights.The service and staff are the most welcoming and helpful staff any where,and this is from a guy that has stayed at many five star hotels around the world. Special thanks to head manager Steve Batten for showing how to give... More 

Helpful?
Thank Brian H
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We are delighted you enjoyed your time with us. I will be sure to let all involved know that you appreciated their efforts . Both myself and the staff, look forward to seeing you back with us again soon. Kind Regards, Steve Batten More 

Regina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We love this hotel because our kids love this hotel and always have a ton of fun in the pool and waterslides area. Also they give out breakfast coupons with your room to enjoy the free breakfast buffet! The buffet has a great variety of items and something for everyone hot or cold from eggs to cereal to fruit. The... More 

Helpful?
Thank jackwV1218UC
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted to hear that you love our Hotel. The pool is always a great draw for families. Our Breakfast Buffet is a hit with most as there is such a variety both Hot and Cold breakfast items. Our Front Desk Manager Trudi told me about the... More 

Brandon, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

This hotel goes beyond expectations. Wanting to keep they're customers happy, content and returning. We had a small hiccup in the room we were assigned and was then upgrade to a jacuzzi suite for the night. The staff were more than willing to keep us happy. The buffet breakfast was exceptional. The swimming pool and water slides were great and... More 

Helpful?
Thank LinLo50
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I will be sure to let our staff know that their efforts were appreciated. Our Breakfast Buffet is quiet extensive and popular with most. Thank you for such kind words we hope to see you back with us again soon. Kind Regards, Steve Batten More 

Port Alberni, Canada
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 3 weeks ago via mobile

We stayed on the ground floor, poolside which was very convenient as we were travelling with children, however, as we entered the room we were hit with a very unpleasant, musty odour. It was also very warm, and being an interior room, there are no windows to open to air it out or cool it down. I suspect the musty... More 

Helpful?
Thank islandgurl2
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We do have rooms that face inwards over the pool and these sometimes suffer from high humidity. We are looking at placing dehumidifiers in these rooms to eradicate this issue. I am happy that you enjoyed all of our outlets and amenities. We certainly hope to see you... More 

Medicine Hat, Canada
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

A wonderful 'family' lodge with amenities for the adults, youth & children while staying there. It has wonderful restaurants and business outlets, Spas and Casino for those that wish to partake, but the waterslide is the attraction that keeps the young and young at heart enthralled & occupied...it is first class. The Lodge is close to shopping, Medicine Hat Mall... More 

Helpful?
Thank Brian R
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us and the kind words. Like you stated we do have a lot to offer under one roof. That coupled with the fact we are just across the road from the Mall makes us quite an attraction for families. We hope to see you and your family back with... More 

Calgary, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago via mobile

Hotel is dated packing tape holding down the carpet in stairwell. Drywall mud on walls in room Burnt out light bulbs in room. And I paid for the upgraded executive room with sauna I can't imagine what the pool side rooms look like since they are always full for kids parties They have a indoor water slide and pool which... More 

Helpful?
1 Thank FuzzyWeazel
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am sorry to hear about the issues you experienced on your stay with us. I would love to discuss your concerns further should you have time to contact me. I would like to investigate further and review them with you personally. Kind Regards, Steve Batten sbatten@medhatlodge.com 403-580-8503 More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Medicine Hat Lodge Resort, Casino & Spa is southern Alberta's only four star resort and largest entertainment complex. We are proud to offer a variety of amenities including guest rooms and luxury suites, banquet & meeting facilities, a buffet restaurant, lounges, fine dining, giant indoor water slide park, exercise facility, one of Canada's top spas, a full service casino and so much more! We have something for everyone, all under one roof! ... more   less 

Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Region: Canada > Alberta > Medicine Hat
Price Range: RM471 - RM602 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Hotel
Medicine Hat Resort
Hotel Style:
#4 Family Hotel in Medicine Hat
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Questions & Answers

Here's what travellers have asked, with answers from Medicine Hat Lodge Resort, Casino & Spa staff and other travellers.
4 questions
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over a year ago
Viking, Canada
over a year ago

See all questions (4)

Questions? Get answers from Medicine Hat Lodge Resort, Casino & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“207 because its perfect size and lots of room”
 of 5 bubbles J2258JOjonathang, 28 Nov 2016 | Read review
“Suites are HUGE and are worth the upgrade cost.”
 of 5 bubbles N7944XBbradb, 17 Nov 2016 | Read review
“If you are okay with a little extra cost or have a large group get the suite. If not a regular room is okay. Poolside is great but loud!”
 of 5 bubbles jackwV1218UC, 14 Nov 2016 | Read review
“If you want quiet, don't choose a pool side room...”
 of 5 bubbles brianrL123NN, 10 Nov 2016 | Read review
“If you want a quieter room always ask for an outside room as the rooms facing the pool area are very noisy.”
 of 5 bubbles 551sherrym, 17 Oct 2016 | Read review
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