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Medicine Hat Lodge Resort, Casino & Spa

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Traveller (69)
Room & Suite (46)
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Overview
  • Excellent39%
  • Very good27%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“water slides”(91 reviews)
“poolside room”(20 reviews)
“under one roof”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Medicine Hat Lodge Resort, Casino & Spa
Offers & Announcements: Spring Weekday Rates
Hotel packages
Offers from Medicine Hat Lodge Resort, Casino & Spa
Offers & Announcements: Spring Weekday Rates
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (658)
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Traveller rating
238
181
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72
45
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Time of year
LanguageEnglish
238
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120
72
45
Show reviews that mention
All reviewswater slidespoolside roomunder one roofbuffet breakfasthot tubgreat for kidsfront desk staffsteam roomchecking inhockey tournamentsausagewaterslideselementssteakhousewaterparkconventionsupper
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1 - 5 of 656 reviews
Reviewed 2 weeks ago via mobile

I chose this hotel for a few reasons for a one night stay. First of all, I wanted a suite as my parents were staying with my kids and I wanted them to have some privacy, the water park looked like something my kids would...More

Thank MarlaDS
Hotel's Favourite
Reviewed 21 July 2017

We loved this resort from beginning to end. Had no idea this was a water park with a casino when booking (great surprise).Lot's of families with kids for Canada day at the water park and we just joined right in. Loved the Steak House for...More

1  Thank Madison S
Response from medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & SpaResponded 7 August 2017

Thank you for taking the time to review your stay with us. I am delighted that you had such an awesome stay. I will pass on your kind words to the staff. We are happy to hear that you will be back soon. Kind Regards,...More

Reviewed 2 weeks ago via mobile

Largest hotel in town with the most immentities. Apparently this justifies terrible customer service. Waited in line twice to check in. Was told the room was “guaranteed” to be ready by 4:00. It is now 4:30 and still no room. I’m here with my family...More

Thank Matt P
Response from medhatlodge, Director of Sales at Medicine Hat Lodge Resort, Casino & SpaResponded 2 weeks ago

Dear Guest, I would like to first thank you for taking the time to provide us feedback on your recent stay at Medicine Hat Lodge. We take pride in using guest feedback as a tool to determine where our management needs to improve our service...More

Reviewed 3 weeks ago via mobile

I have stayed at the Medicine Hat Lodge for years and the service keeps getting better and better thanks to staff like Naomi Wingenbach for striving to make the atmosphere of the hotel feel like home yet classy enough to rate a 5 star!! I...More

Thank DFSingh
Response from medhatlodge, Director of Sales at Medicine Hat Lodge Resort, Casino & SpaResponded 2 weeks ago

Dear Guest, Thank you so much for sharing your recent experience at Medicine Hat Lodge. The fact that you mentioned the customer service by Naomi really means a lot to us. Our team at the Lodge loves seeing these comments that really reconfirm that we...More

Reviewed 3 weeks ago via mobile

We love booking a poolside room for birthdays. Easy place to change and having the pool right outside the door is perfect! We usually get pizza and fill a cooler up with beverages. The rooms are comfortable, the staff are friendly, free breakfast. The pool...More

Thank Angie D
Response from medhatlodge, Director of Sales at Medicine Hat Lodge Resort, Casino & SpaResponded 2 weeks ago

Dear Guest, Thank you for the great review of the Medicine Hat Lodge! The poolside rooms are great for guests with kids. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jill Scherer

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (69)
Room & Suite (46)
Dining (18)
Pool & Beach (11)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tammela2014
10 August 2017|
AnswerShow all 2 answers
Response from traveller7941 | Reviewed this property |
I. Am sorry as I did not use the spa so I can't give you an answer.
0
Votes
Marcy K
23 April 2017|
Answer
Response from Kenneth M | Reviewed this property |
Check with the hotel personally,They,ll provide you with all the information you need,Have great stay in Medicine Hat
0
Votes
CorGar123
2 August 2015|
AnswerShow all 6 answers
Response from Trey S | Reviewed this property |
I believe there was a buffet breakfast that came with our stay. Decent but the coffee was terrible.
0
Votes
Room Tips
"Try another property"
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"stay away from those who have barking dogs"
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"Book in advance."
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"Would be best view on higher floors"
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