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Medicine Hat Lodge Resort, Casino & Spa

TripAdvisorUS$89*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$95*
US$89*
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US$95*
US$92*
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Medicine Hat Lodge Resort, Casino & Spa
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579 Reviews from our TripAdvisor Community

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Showing 578: English reviews
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Reviewed 1 week ago via mobile

An adequate hotel. Gets extremely busy with conferences and events which can be quite frustrating during a prolonged stay. The staff are extremely helpful and polite. The breakfast is excellent as is the italian amd steak restaurants. The casino bar does pretty good bar meals too.

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Helpful?
Thank David B
Calgary
Reviewed 3 weeks ago

The staff were very helpful, friendly and the kids had a great time on the water sides. The complimentary breakfast was good and a nice choice. The room was clean as well the bed was comfortable. They had easy check out.

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Helpful?
Thank traveller7941
Saskatchewan
Reviewed 4 weeks ago

We had a one night stay at Medicine Hat Lodge. Front desk staff were very helpful as there was a booking problem with my on line booking via Expedia which actually ended up as Reservation.com. A whole other story. The hotel has a fabulous pool and water slides with poolside rooms. Would be great fun for the kids. There is...

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Helpful?
Thank denlin
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We have had several guest experience challenges with bookings made with Reservations.com. To receive the best possible deals available we would always recommend booking directly by calling or booking on the hotel website. I am however delighted to hear you enjoyed your stay with us. We hope to...

Reviewed 5 weeks ago via mobile

Birthday or any occasion great fun place to take the family. Always a comfortable, enjoyable experience for everyone. Restaurant delivers right to your room even before you arrive at the hotel. They even helped us store our ice cream birthday cake until everything was ready. Great location and place to stay in the Hat.

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Helpful?
Thank Yvonnepotter
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review you stay with us. I am delighted to hear you had such an enjoyable experience. Our “in house pizza” that is so popular with guests holding poolside birthday parties is now available through our home delivery service. We hope to see you all back with us again soon Kind Regards, Steve Batten

Reviewed 20 April 2017

I recently stayed at the Lodge over Easter weekend with my family, our stay was fantastic.The staff was very accommodating and friendly! Room service was quick and delicious..and the water slides were so much fun! I would definitely recommend this hotel to anyone looking for a comfortable stay!

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Helpful?
Thank Tapanga K
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted you had such a fantastic stay. We hope to see you back with us again soon Kind Regards, Steve Batten

Reviewed 17 April 2017 via mobile

Medicine hat lodge needs an update in a bad way. The waterslides are old and so are the rooms. Booking a birthday party? They hold too many birthday parties at once, it's too busy and unsafe with that many going on. However if you are going out for a night at the casino, it's newly renovated and very nice! They...

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Helpful?
Thank Burmiss
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. Sometime families arrive to a poolside room and fail to inform us that are having a birthday party. This can make for a busy period around that waterslides. It is difficult to tell someone that they cannot have their birthday party once it is under way. We wouldn’t...

Reviewed 17 April 2017 via mobile

Facility was ok. Needs updating but not horrible. Slides fun but pictures show either photoshop or very old pictures. Pool area very worn paint & rusty supports & lots of free standing water. Shower had mold. Bathroom door has water damage. No one to monitor slides, only pool attendants were handling towels. Room was very hot, room cooling system only...

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Helpful?
Thank Travelingfamoly
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am glad you had fun on the waterslides. Our supports look a bit old, but they have just been inspected by an independent engineering company and meet and exceed safety standards and requirements. We are however closing out pool area next week for routine maintenance and clean...

Taber, Canada
Reviewed 10 April 2017 via mobile

I have stayed at this hotel many times over the years but was surprised at the new hospitality and great food. Our family of 5 was greeted by the Chef near the check in and he took time with us explaining his menus and allowing us to taste some of his appetizers. My kids loved the food and we decided...

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Helpful?
Thank Abelas
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased that you enjoyed your time with us. Even more delighted that you enjoyed your meals as well. I will be sure to let the Chef know that his efforts were appreciated. We hope to see you back again with us soon. Kind Regards, Steve Batten

Out of town
Reviewed 1 April 2017

My family was visiting me in Medicine Hat,we went to the restaurant in the Lodge,I had Half a chicken with Wild rice pilaf and different flavoured carrots the meal was excellent and so was the service,I will absolutely go there again

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Helpful?
Thank Kenneth M
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your experience with us. I am delighted to hear you enjoyed your meal. I will be sure to let the Restaurant and Kitchen staff know that their efforts were appreciated. We hope to see you back with us again soon. Kind Regards, Steve Batten

A TripAdvisor Member
2 reviews
Reviewed 30 March 2017 via mobile

The gentleman (Pratik)at the front was great during my check in. There was a pro with my online reservation, however he took charge of the situation and calmed me down till the situation was resolved.

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Helpful?
Thank A TripAdvisor Member
medhatlodge, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted that Pratik was able to assist and resolve your problem. We will be sure to let him know that his assistance was appreciated. I hope to see you back with us again soon. Kind Regards, Steve Batten

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Medicine Hat Lodge Resort, Casino & Spa is southern Alberta's only four star resort and largest entertainment complex. We are proud to offer a variety of amenities including guest rooms and luxury suites, banquet & meeting facilities, a buffet restaurant, lounges, fine dining, giant indoor water slide park, exercise facility, one of Canada's top spas, a full service casino and so much more! We have something for everyone, all under one roof! ... more   less 

Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Dr SE, Medicine Hat, Alberta T1B 3T8, Canada
Region: Canada > Alberta > Medicine Hat
Price Range: RM416 - RM571 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
Number of rooms: 223
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Cancelon and TripOnline SA so you can book your Medicine Hat Lodge Resort, Casino & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Hotel
Medicine Hat Resort
Hotel Style:
#4 Family Hotel in Medicine Hat
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Questions & Answers

Here's what travellers have asked, with answers from Medicine Hat Lodge Resort, Casino & Spa staff and other travellers.
5 questions
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1 month ago
over a year ago
Viking, Canada
over a year ago

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Questions? Get answers from Medicine Hat Lodge Resort, Casino & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very nice for families, too.”
denlin, 27 Apr 2017 | Read review
“A room around the pool if you have kids”
derekcM2488NL, 10 Mar 2017 | Read review
“Pool side rooms are great!”
rowanc458, 26 Feb 2017 | Read review
“rooms in the south tower are quieter”
jen123645, 25 Feb 2017 | Read review
“Reserve early”
GlenS959, 29 Jan 2017 | Read review
5 of 5
TripAdvisor
US$89* /night
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Booking.comUS$95
Hotwire.comUS$92
Expedia.comUS$92
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*Disclaimer
Prices are for 1 room, 2 adults
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