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Black Knight Inn

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#10 of 29 Hotels in Red Deer
Certificate of Excellence
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1 room 2 adults 0 children
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Black Knight Inn
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98 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Reviewed 1 week ago via mobile

A co-worked booked me into this hotel which I had not been to in years. By accident I left behind my toiletries bag (an expensive one at that) and when I called they advised me that housekeeping had turned it in. THANK YOU BLACK KNIGHT INN, the room was clean, the bed was comfortable, the pillows were amazing and the...

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Helpful?
Thank Michelle F
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you for taking the time to review our property.... We are glad that we were able to assist you in retrieving your belongings. We are delighted that you enjoyed your stay and that you found the bed/pillows comfortable, we have a lot of customers comment on this, so much we do sell the pillows now at the hotel!!! Wonderful...

Edmonton
Reviewed 2 weeks ago via mobile

Older hotel with friendly staff. Breakfast was average and not included in hotel rate. Lots of noise in hallway from other guests after 11pm and throughout the night. Reception staff tried to compensate with free breakfast, but couldn't as I hadn't booked directly, but through Expedia.

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1Thank Ian P
Lindsay L, Front Office Manager at Black Knight Inn, responded to this review

Thank you for taking the time to review our hotel. We are very disappointed to hear that we did not live up to the memorable experience that our hotel tries to create for all our customers. I do apoligize for not be able to make a monetary adjustment on your guestroom as booking through a third party booking makes this...

Alberta, Canada
Reviewed 17 February 2017

Because I worship at the throne of King Beef, I can be really critical of a higher-end restaurant that does not know what it is doing. Such was the case on a couple of previous visits to the BK. Not so this time. Had the steak sandwich and it was everything it should have been. Glad I gave this place...

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Helpful?
Thank Grimshaw A
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you for taking the time to review our restaurant. We appreciate that you have given us another opportunity and are so pleased that you enjoyed your steak sandwich. We are constantly training & working hard to make sure that our customers receive the absolute best that we can give. Thanks again and hope to see you back again.

Seven Sisters, Canada
Reviewed 10 February 2017

My company has annual conferences here and we are always pleased. Peter in banquets was unbelievably helpful as I overlooked an important aspect of the breakfast on the order contract, but he fixed it up ASAP! Thomas with the AV company they hire was a lifesaver! Food, as always, was delicious and plentiful. Very fast in clean-up afterwards. Consistently good.

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Helpful?
Thank Liz R
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you so much for your review. We would like to take this time to thank you for your repeat business We appreciate that you have come back to us for your conferences and that you are pleased with the service and product we provide. We love being able to develop a relationship with our customers and hope that you...

Red Deer, Canada
Reviewed 6 February 2017 via mobile

Went here on the recommendation of a co-worker, I was very disappointed, the steak sandwich was awful, I think the dishwasher must have prepared it, because no chef, cook or home cook would ever serve that mess. My husband had the Italian buffet and it was better.

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2Thank sueww
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

First, I apoligize that we did not meet your expectations when you came for the steak sandwich in the our lounge. We are glad that your husband enjoyed his dinner, but it sounds like yours was very unacceptable. We are are very serious about our customer satisfaction so I urge you to contact the hotel directly and speak with our...

Edmonton, Canada
Reviewed 22 January 2017 via mobile

I've been going to the Black Knight Inn for steak sandwiches for at least a decade and have always had a great meal. Service is prompt, meal comes out fast and the steak always cooked right. If looking for a reasonably priced lunch check it out.

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Helpful?
Thank McKahl
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you so much for your great review and recommendation to others!! We have been serving our steak sandwich for over 25 years and its wonderful to hear that customers are still enjoying!! We take pride in being able to provide affordable/satisfying lunch options to our customers. Hope to see you again soon

Reviewed 2 January 2017

I was in Red Deer over the holidays and stayed at the Black Knight. WOW! This is a fantastic hotel. I cannot think of a single thing that would prevent me from a 100% rating. Rooms are clean and spacious...beds are super comfortable and clean. The restaurant has great food and service. Friendly and knowledgeable staff top it off. I...

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Thank Patrick W
Lindsay L, Front Office Manager at Black Knight Inn, responded to this review

Thank you do much for your wonderful review! Our hotel is Locally owned and operated independent hotel in Red Deer and customer service is our #1 priority at all times. We are so happy that you were able to experience the level of hospitality that we strive for here at the Black Knight Inn. We look forward to being your...

Victoria, Canada
Reviewed 13 December 2016

We have come here several times during a time of family struggles which ended in a celebration of life in their board room. So with about three months of being here I have a great idea about this hotel. I am going to be totally honest. The hotel is a bit stuck into the eighties. Somethings needs to be updated....

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1Thank Aubinators
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you so much for your gracious review. Our mission statement says that we are your home away from home and I am so proud that we accomplished that goal for you and your family. We appreciate your patronage during what was a very trying time for your family, and I can honestly say that during your time with us...

Malaysia
Reviewed 17 October 2016

We pick this hotel because we were on a memory trip back to Red Deer after decades of leaving the town, Black Knight Hotel was there then and now. The Hotel is comfortable and walking distance to Bower Place shopping mall, making things very convenient for travelers like us . Red Deer is a very flat city, our room a...

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Helpful?
Thank MKGC1
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you for taking the time to review our hotel. I hope that you enjoyed your trip down memory lane while you were in Red Deer! The hotel is conveniently located on the south end of town, and you are correct its within walking distance of many amenities. Thank you so much for choosing our hotel during your stay and...

Regina, Canada
Reviewed 16 October 2016 via mobile

Thank you! We LOVED everything about this hotel from the rooms to the lounge! Great beds and great food and drinks! We had the Sunday brunch in the restaurant it was AMAZING! Would highly recommend this hotel to stay at... Thanks again!

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Helpful?
Thank sandraf_247
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you for your amazing review. We are pleased that you enjoyed your stay with us. Great to hear that you were able to try our amazing Sunday brunch. Hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Remington's Grill
Remington's Grill
Cuisines: American, Canadian, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Locally owned and operated independent full service hotel. Comfortable, Elegant, friendly home away from home element as soon as you walk through the doors. ... more   less 

Additional Information about Black Knight Inn

Address: 2929 50 Ave, Red Deer, Alberta T4R 1H1, Canada
Region: Canada > Alberta > Red Deer
Price Range: RM406 - RM505 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Black Knight Inn 3*
Number of rooms: 98
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Also Known As:
Black Knight Hotel Red Deer
Black Knight Inn Red Deer, Alberta
Hotel Style:
#7 Business Hotel in Red Deer
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Questions & Answers

Here's what travellers have asked, with answers from Black Knight Inn staff and other travellers.
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Questions? Get answers from Black Knight Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room prices are reasonable so ask for a suite!”
 of 5 bubbles lizrD8048UX, 9 Feb 2017 | Read review
“I have been in several room in the past year and they are all great. If you like it cooler ask for a fanthey will gladly rovide it.”
 of 5 bubbles Aubinators, 12 Dec 2016 | Read review
“excellent service, modern rooms, good food”
 of 5 bubbles FranciscoYu, 30 Sep 2016 | Read review
“On the 5th floor, quite; but hotel near busy street, so lower rooms may not be.”
 of 5 bubbles O9531ONtonys, 30 Sep 2016 | Read review
“If you like to swim, get one near the pool”
 of 5 bubbles whambamsam2894, 1 Aug 2016 | Read review
5 of 5