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Sandman Hotel & Suites Williams Lake

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Traveller (17)
Room & Suite (17)
Storyboard
Overview
  • Excellent16%
  • Very good15%
  • Average32%
  • Poor16%
  • Terrible21%
16 Jul 2017
“Passing through Williams Lake”
9 Jul 2017
“Not my best experience”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
All hotel details
Offers from Sandman Hotel & Suites Williams Lake
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)
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1 - 5 of 91 reviews
Reviewed 4 March 2018 via mobile

I stayed at Sandman for almost about one month from Jan to Feb 2018,my suite room on the 4th floor had the greatest city view, and room is comprised of it is own kitchen which was very convenient for me to make my own food...More

Thank DonRajith
Reviewed 14 September 2017 via mobile

Room i had booked wasn't available so I was downgraded to a room in the original building with two double beds and no fridge. Wi-Fi in the hotel is terrible, possibly the worst I've ever experienced, I'm writing this while Netflix on my laptop buffers;...More

Thank blubouie
Response from GM_Williams_Lake, General Manager at Sandman Hotel & Suites Williams LakeResponded 1 November 2017

Thank you for taking the time to review the property. We appreciate your business very much and appreciate your concerns and criticisms as they will help us to improve in the more important areas for our guests.

Reviewed 14 September 2017

Was greeted by " what do you want!" . On saying I had a booking for four nights the behaviour as a little better, no elevator, no offer of help dragged heavy cases up two floors, in addition, was told that an extra charge of...More

Thank jazzfizzcat
Response from GM_Williams_Lake, General Manager at Sandman Hotel & Suites Williams LakeResponded 1 November 2017

Thank you for taking the time to review the Sandman Hotel Williams Lake. We are incredibly disappointed to hear about your experiences here and have spoken to the proper departments about these issues to fix them. We hope to see you again in the future!

Reviewed 22 August 2017 via mobile

I stayed here for 3 nights. I was in town to help with the wildfires that evacuated the town. One young lady during the day was great. Otherwise the rooms are very tired, the staff are tired and complain a lot to the guests, and...More

Thank Joe P
Response from GM_Williams_Lake, General Manager at Sandman Hotel & Suites Williams LakeResponded 1 November 2017

We are very disappointed to hear that your stay wasn't up to the Sandman standards you are accustomed to. It is with your review that we know which areas need the most imminent improvements and our management team can work hard to rectify the issues....More

Reviewed 27 July 2017

Reasonable room BUT no air conditioning, no fridge, no microwave and very limited choices on tv. These emenities are usually expected these days. I brought a few items with me that need refrigeration but not available.More

Thank mitchelled533
Response from GM_Williams_Lake, General Manager at Sandman Hotel & Suites Williams LakeResponded 1 November 2017

Thank you for taking the time to review our property. I do apologize that you found our amenities lacking. For future stays I might recommend booking a room on our suite side. This will ensure you get a room with a fridge and microwave. Your...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$83 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Accessible rooms
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Traveller (17)
Room & Suite (17)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"If it is not on the ground floor......forget it!!"
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"no elevators in the non-suite side of the hotel - ask for a main level room."
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"Not sure where wifi is good...don't care anymore"
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"Suites are very spacious and great for families or staying in for several days on business"
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