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Best Western Cowichan Valley Inn

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Best Western Cowichan Valley Inn
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190 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed 17 January 2017

Their facilities are great and the staff are friendly. The rooms are very cozy and comfortable and came with everything I needed for the weekend. They have a Keurig machine in the room and they refill the capsules daily. I enjoyed having a cup of coffee in the morning before going out to explore the town. They also have a...

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Helpful?
Thank Jennifer O
Bonnie P, Operations Manager at Best Western Cowichan Valley Inn, responded to this review

Hi Jennifer, Thank you so much for taking the time to write a review for us. Glad to hear that you liked having the Keurig Machine in your room! A fresh, good quality coffee is always a great start to the day! We are glad that your travel days were welcomed with a great start from our hotel. Thank you...

Reviewed 17 January 2017 via mobile

We stayed in one of the bigger room and it was great for 4 ppl. The bathroom was little small but it was still just fine for us. The rooms were very clean and neat, loved the fact there's many lights and mirrors at every corner of the room. Breakfast was small portion but was worth the price so we...

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Thank Momentsss
Bonnie P, Operations Manager at Best Western Cowichan Valley Inn, responded to this review

Hello, First of all, thank you for taking time to review us on TripAdvisor! Every review really helps us continue to work harder to provide better and supreme service to our new and returning guests. We are happy that you were pleased with quality of our rooms. We will be sure to pass on this feedback to our staffs! Thank...

Reviewed 17 January 2017

This hotel has Clean and cozy room. And, a free capsule coffee in the room. Every step is so pleasant and nice. Additional, hotel restaurant's breakfast menu has so tasty omelet. The restaurant was really good!!

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Helpful?
Thank Young Hoon K
Bonnie P, Property Manager at Best Western Cowichan Valley Inn, responded to this review

Hello, Thank you so much for your review!! We are so happy you enjoyed staying in our room. We are also glad you had a chance to try the restaurant's breakfast! We will be sure to pass this compliment on to our staffs and the restaurant as well. We hope to see you again in the future. Thank you for...

Vancouver, Canada
Reviewed 17 January 2017

Spent 2 nights here and enjoyed our stay. The staff were friendly, our room was tidied when we came back very nicely and the $5 breakfast menu was pretty awesome. I recommend the egg and cheese omelet! Didn't get a chance to use it but there was a fitness room on our floor and found out the tap water in...

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Thank 0101a
Bonnie P, Property Manager at Best Western Cowichan Valley Inn, responded to this review

Hello and thank you so much for your review! It is always humbling to get compliments about the hotel and especially, our hardworking staff. They do their best everyday to help our guests have a wonderful stay. We are so thankful and happy you enjoyed your 2 nights with us and hope to see you soon again in the near...

Port Alberni, BC
Reviewed 12 January 2017

The room was clean and the bed was comfortable. We requested a room on the first level (there is no elevator) and the only room available was on the traffic side of the room. A simple fix for any noise was to turn the fan on high. We had a lovely breakfast in the restaurant. Staff was congenial and helpful.

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Thank sabgoldie
Bonnie P, Manager at Best Western Cowichan Valley Inn, responded to this review

Hello there, Thank you so much for your review of us on Trip Advisor! I would like to apologize for the delay in our response. We welcome hockey teams and all sports teams with open arms. We are so happy you decided to stay with us and really impressed at your creativity to help with room ambience and noise! That's...

Reviewed 15 November 2016 via mobile

Stayed here while my home was being made wheelchair accessible. The room was comfortable and worked well even though my 28" wide wheelchair didn't quite fit through the bathroom door. All of the staff were pleasant and accommodating. The food at the restaurant was good, especially if you like fish tacos.

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Helpful?
Thank Sue G
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for your review. We enjoyed having you and your 2 furry companions stay with us. Hope to hear from you again soon.

Victoria
Reviewed 13 November 2016

This was one of the noisiest hotels we have ever stayed in. The old timber frame structure transmits noise from the adjacent highway, between rooms, corridors and floors. The heating and refrigerator units are also noisy in the rooms. We needed a good night sleep on a business trip and didn't get it. In addition it seems to attract kids...

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Thank Ruperto
Victoria, Canada
Reviewed 1 November 2016

We needed a convenient place for one night to visit friends and relatives in Duncan. This place is next to the highway - a two story building with an attached restaurant and lounge. We were worried about road noise over night. But we were given a room at the back, and heard nothing. The room was clean, the queen-size bed...

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1Thank Alexander M
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for writing a review about out hotel. Your description of our place is very accurate and we are please you enjoyed yourself. We look forward to your next stay with us or another Best Western. Have a great weekend.

Reviewed 31 October 2016

This hotel is located right off the highway, so it can get rather noisy at night time. The hotel was completely booked solid so I was unable to switch rooms - no earplugs provided or sold at the kiosk downstairs. Internet is slow/doesn't connect - would not recommend if you're travelling for business.

Review collected in partnership with Best Western
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Thank Lauren S
Karla753, General Manager at Best Western Cowichan Valley Inn, responded to this review

Thank you for your review. The highway traffic is something unfortunately we cannot control hence the noise. We do have complimentary ear plugs available at our front desk for people who are light sleeper. Our internet is has been great up until a few weeks ago when there was an upgrade. Our IT company has since identified the problem, which...

Richmond, Canada
Reviewed 24 October 2016

The room was sufficient. Nothing special and the bathroom was kinda small and old but it was just fine. The bed had a duvet which was much nicer than those horrible sheets. No breakfast included but for our purpose that was fine. We stayed here because it was close to shawnigan lake (20 min) and we came from the lower...

Review collected in partnership with Best Western
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Thank Michelle H

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Best Western Cowichan Valley Inn

Address: 6474 Trans Canada Hwy, Duncan, British Columbia V9L 6C6, Canada
Region: Canada > British Columbia > Vancouver Island > Duncan
Price Range: RM408 - RM537 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Cowichan Valley Inn 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Duncan
Duncan Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Cowichan Valley Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor room at the back side was quiet, no road noise, and you can park at the back too.”
 of 5 bubbles 925alexanderm, 31 Oct 2016 | Read review
“Stay at the back side of the hotel for peace and quiet”
 of 5 bubbles beachdreaminCalgary, 2 Aug 2016 | Read review
“Rooms face the front along the highway, or back parking lot.”
  • Hallway was bright and clean
  • Bathroom was really clean- no fuzzies, hair, mold etc anywhere.
  • Sofa bed flips out if needed
 of 5 bubbles melsea, 27 Apr 2016 | Read review
“First floor rooms are near the restaurant & parking.”
 of 5 bubbles ElaineF758, 23 Apr 2016 | Read review
“rooms opposite from the highway side will be quieter.”
 of 5 bubbles rono175, 26 Mar 2016 | Read review
5 of 5