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All reviewsspg memberone nightattached restaurantcheck in was a breezefront desk staff were very friendlythe air conditioninghotel restauranthoneymoon suitelittle thingsstay at this hotel againlake louiseaberdeen mallgas stationshower headcomfortable staynice poolnight's sleep
I decided on this hotel, good parking, pool, they offered us a double queen room with no a/c or a king room for $160, no breakfast included. We took the king room. I asked for a crib which they brought up before we got there...More
I stayed here after experiencing a flat tire in the Rogers Pass on a holiday. Yikes it was a relief to have a great warm room that was clean, quiet and comfortable. The hotel staff was extremely accommodating helping me in many ways. I stayed...More
Thank Debbie M
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 2 May 2018
Dear Debbie M,
Thank you for taking the time to provide us with a review. We appreciate our guests feedback! We are glad to hear we were able to help in turning your stressful day around.
I am glad to hear that you enjoyed your...More
Had room 312. Was reasonably quiet and comfortable. Bedding was comfy. Bathroom was really, really small though. Small tub (barely a foot deep and very narrow) made it awkward to shower. One small mirror for the whole room.More
Thank Colin R
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 6 days ago
Dear Colin R,
Thank you for providing us with a review of your stay.
We appreciate your feedback, as it helps us be better at who we are and what we do.
Given your feedback, I am quiet positive that future renovations that are in...More
The hotel was nice but getting older. I found the room could have been cleaner for our stay. For instance the toilet seat cover was quite dirty and had clearly been missed during cleaning and the vanity and sink could have been cleaned better. That...More
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 3 weeks ago
Thank you for your review and taking the time to let us know how we did during your most recent stay.
I am sorry our housekeeping standards were not up to pat upon your arrival. This will be discussed and followed up on...More
We stayed at this hotel for 1 night, it was adequate for our needs, nothing special about the rooms. Hotel restaurant served very nice food although the lady who appeared to be in charge was very over the top, clearing glasses when we hadn’t finished...More
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 10 June 2018
Thank you for taking the time to review your stay with us.
I am sorry your restaurant experience wasn't perfect especially with your husband falling ill. I am very sorry about the not caring and will pass it on to the restaurants management....More