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Waterslide is out of order and is apparent has not been functional for some time. Our experience with Comfort Inn in BC is a no reward vs risk. We arrived a little late and there were no restaurants open in the area.
The good: hotel and rooms are clean. Pool and hot tub are a nice added bonus. Included breakfast is also a nice perk. Decent value at roughly $100 for two queen room. The bad: Staff was unfriendly (not rude, or impolite, but just not very...More
Response from Adaeze R, Guest Services at Comfort Inn & SuitesResponded 18 January 2018
Dear Valued Guest
Thanks for providing us with your feedback as we will use this to help provide the best service possible. we'll work hard to fix the issue that you experienced. Thanks for letting us know.
Had never stayed here before but thought to try it as my wife had surgery appointment at local hospital. Very nice room, very clean and nothing else required from front desk. General Mgr. Carrie and her staff extremely nice with their hospitality. The hot breakfast...More
Response from Adaeze R, Guest Service agent at Comfort Inn & SuitesResponded 27 December 2017
Dear valued Guest
Thank you for taking the time to review your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More
We stayed at this hotel in July. We had paid for our room in full in January. On arrival the receptionist ran my credit card which I assumed was for incidentals and he said the money would be refunded in full. The next morning we...More
Thank C P
Response from Adaeze R, Front Office Manager at Comfort Inn & SuitesResponded 27 November 2017
Sorry about the charge I suppose that that would be the difference in taxes as hotel taxes went up from %15 to %16 in July.
So reservations made before then usually had those differences even when its a pre paid booking. We sincerely apologise...More
Hotel is clean, staff were friendly, easy access to highway and lots of restaurants a close drive away. The shower was hot with good pressure. Breakfast was quite good, with a eggs, sausage, make your own waffle, and an assortment of breads. Would stay again.
Response from Adaeze R, Guest Services at Comfort Inn & SuitesResponded 9 November 2017
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.