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Holiday Inn Express Kelowna

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Traveller (68)
Room & Suite (88)
Dining (4)
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Overview
  • Excellent43%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“hi express”(11 reviews)
“water slides”(45 reviews)
“new tower”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (634)
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All reviewshi expresswater slidesnew towercinnamon bunscactus clubpancake machineyogurtbreakfast barfree breakfastfront desk staffshopping and restaurantschecking incomfortable bedsbreakfast roomconvenient locationroom ratelots of parking
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161 - 165 of 625 reviews
Reviewed 5 May 2017

The beds were the most comfortable I have slept on in a hotel. However the guy at the front desk was overwhelmed. He was all by himself on an evening shift. So busy he wasn't able to even order a crib to our room an...More

Review collected in partnership with this hotel
Thank Trevor C
Reviewed 5 May 2017

In over all stay was ok. Called the night before and was told that a 2 queen with being member was 121.00. I thought that was ok, but when I arrived I was told the room was 110.00. I asked to be put in the...More

Review collected in partnership with this hotel
Thank SharingTheExperience
Reviewed 3 May 2017

OK a 4:00 check in promise means nothing to this location. Due to insufficient staffing the rooms were still be cleaned at 6:00 pm..this meant that many guests had to stay in a holding pattern till they were ready. The same held true on the...More

Review collected in partnership with this hotel
Thank Y3129VEpeter
Response from IHGService, Guest Relations Manager at Holiday Inn Express KelownaResponded 19 May 2017

Hello Y3129VEpeter! Thank you for your review regarding your recent stay at Holiday Inn Express Kelowna Conference Centre, BC, Canada. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you...More

Reviewed 1 May 2017

Short stay. Was upgraded on arrival, which was pretty nice. Big negative for me is all the throw-away breakfast stuff: paper and styrofoam plates/bowls. Plastic cutlery. No recycling efforts that I could see in the breakfast room. Breakfast was so-so. If you're happy enough with...More

Review collected in partnership with this hotel
Thank 677barbm
Reviewed 28 April 2017

Booked for an overnight stay as we had an early game the next morning. Check in went smoothly, room was clean. Sink outside the bathroom which is a big plus for families. Kids couldn't wait to get to the pool area for the water slides....More

Thank Gretz
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Most Booked Properties in Kelowna, Canada
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kelowna
#3 Romantic Hotel in Kelowna
#6 Family Hotel in Kelowna
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$116 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kelowna
#3 Romantic Hotel in Kelowna
#6 Family Hotel in Kelowna
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (68)
Room & Suite (88)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
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Kamgirl03
2 April 2017|
AnswerShow all 3 answers
Response from Brent L | Property representative |
We do have a large indoor pool [60 X 30 feet] and a hot tub. The pool area also has two indoor waterslides which are open 5:00 - 10:00 pm, Friday & Saturday from Sept - June & every day in July - August.
1
Vote
Malcolm S
28 April 2015|
Answer
Response from DarcyMD | Property representative |
Hello, Yes, we have two washers and two dryers located on our lobby level. The cost is $2 per load and we also have bounce and Tide available for $2 each as well. Please let me know if you have any other questions. We... More
0
Votes
Room Tips
"One side of the bed was getting a little soft; probably just time to update the mattress."
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"Mostly satisified, but wifi sometimes slow."
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"Clean behind things. It’s gross to pull out the table to find a plug and see garbage and dust everywhere."
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"We always get the family suite for our family of 5 as it has more elbow room but every room we have stayed in..."
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